Natural Body Spa & Shop

★★★★☆
  • 4431 West 119th Street

    Leawood, KS 66209

    Map & Directions
  • 913-341-0025

Personal Services

Personal Services
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NATURAL BODY CUSTOMERS BEWARE! When Natural Body International (NBI) closed its Washington, DC area franchises, it refused to honor the outstanding spa package purchases made by customers at those locations. NBI has formally stated that

3
★★★★★

NATURAL BODY CUSTOMERS BEWARE! When Natural Body International (NBI) closed its Washington, DC area franchises, it refused to honor the outstanding spa package purchases made by customers at those locations. NBI has formally stated that

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I have been to many spas in KC & LA et al & have had many facials & massages. My husband arranged services for my birthday with a friend. His sister made the reservations so when 2 others decided not to go - he did call & cancel 1.5 days

3
★★★★★

I have been to many spas in KC & LA et al & have had many facials & massages. My husband arranged services for my birthday with a friend. His sister made the reservations so when 2 others decided not to go - he did call & cancel 1.5 days

Pros: Kristen - 1 of the best relaxation massage therapists ever

Cons: poor/inflexible/unresponsive cust svc - bad facial

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Here's the thing - they say that when you are paying there's no need to leave a tip because 'the tip is included in the price!' How easy and nice, you say? Well too bad it's a lie! Therapists at Serenity get paid a very comparable commission rate to the national average, meaning, they do not get any extra than any other therapists at any other spa in the area. So no, tip is not included, and when they say that they are actively lying to you, a customer. And why would they do that? So people will come in and see it as 'cheaper' because a $75 massage is really $75 and you don't think you need to add a tip? NEWS FLASH! Your therapist is getting stiffed by you, and you don't even know it!!!

1
★☆☆☆☆

Here's the thing - they say that when you are paying there's no need to leave a tip because 'the tip is included in the price!' How easy and nice, you say? Well too bad it's a lie! Therapists at Serenity get paid a very comparable commission rate to the national average, meaning, they do not get any extra than any other therapists at any other spa in the area. So no, tip is not included, and when they say that they are actively lying to you, a customer. And why would they do that? So people will come in and see it as 'cheaper' because a $75 massage is really $75 and you don't think you need to add a tip? NEWS FLASH! Your therapist is getting stiffed by you, and you don't even know it!!!

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I have been a client of Serenity for several years and have found the massages and facials to be very helpful. I feel healthier and more energetic since getting regular massages at Serenity.l I have tried various therapists there and although each is unique they have all been very professional and caring. I highly recommend regular facials and massages for your well=being.

5
★★★★★

I have been a client of Serenity for several years and have found the massages and facials to be very helpful. I feel healthier and more energetic since getting regular massages at Serenity.l I have tried various therapists there and although each is unique they have all been very professional and caring. I highly recommend regular facials and massages for your well=being.

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I love this place. It is very soothig and comfortable. The therapists are warm, caring and very cabable in their jobs. If there is every a problem, the management staff does what they can to make you happy. The receptionists are helpful and will answere questions for you to help you feel comfortable. I highly recommend.

5
★★★★★

I love this place. It is very soothig and comfortable. The therapists are warm, caring and very cabable in their jobs. If there is every a problem, the management staff does what they can to make you happy. The receptionists are helpful and will answere questions for you to help you feel comfortable. I highly recommend.

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My friend took me for my birthday weekend and she was going to get a seaweed wrap and me a body scrub for $65 each.
She ended up getting a really bad itch and having an allergic reaction to the oil that was on the seaweed and the lady didn't even ask her if she was allergic to anything. I on the other hand, paid way too much $$ for a lady to scrub me for 10-15 min. then leave me under a heatlamp for 1/2 hr. It was so NOT WORTH IT! and to top it off, my really nice DKNY watch was lost or ?? from the women's locker room. Any place that makes you PAY BEFORE the SERVICE, is NOT GOOD!!

1
★☆☆☆☆

My friend took me for my birthday weekend and she was going to get a seaweed wrap and me a body scrub for $65 each.
She ended up getting a really bad itch and having an allergic reaction to the oil that was on the seaweed and the lady didn't even ask her if she was allergic to anything. I on the other hand, paid way too much $$ for a lady to scrub me for 10-15 min. then leave me under a heatlamp for 1/2 hr. It was so NOT WORTH IT! and to top it off, my really nice DKNY watch was lost or ?? from the women's locker room. Any place that makes you PAY BEFORE the SERVICE, is NOT GOOD!!

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I agree with the other review. This is not an upscale salon. I purchased a package at this spa with a massage, seaweed bodywrap, and facial with a friend. They wouldnt let us be in the same room together. My friend got a full body massage and my therapist seemed to think she could only do my lower body or my upper body, but not both regions in the allotted time. After my massage when I was relaxed and naked the manager advised me that they could not do my bodywrap because the person who was supposed to do it did not show up. Instead she offered me a marine body glow (which was much cheaper). All in all this was a bad spa experience and I would not recommend anyone go to this salon. They had bad customer service. They could have told me when I arrived that they could not do the body wrap and they only offered me 15.00 compensation for my troubles. If I would have wanted a marine body glow I would have scheduled one.

1
★☆☆☆☆

I agree with the other review. This is not an upscale salon. I purchased a package at this spa with a massage, seaweed bodywrap, and facial with a friend. They wouldnt let us be in the same room together. My friend got a full body massage and my therapist seemed to think she could only do my lower body or my upper body, but not both regions in the allotted time. After my massage when I was relaxed and naked the manager advised me that they could not do my bodywrap because the person who was supposed to do it did not show up. Instead she offered me a marine body glow (which was much cheaper). All in all this was a bad spa experience and I would not recommend anyone go to this salon. They had bad customer service. They could have told me when I arrived that they could not do the body wrap and they only offered me 15.00 compensation for my troubles. If I would have wanted a marine body glow I would have scheduled one.

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I took my mother and my grandmother to this spa for a Massage and a manicure. Although it may be great for a first timer, I was a bit disappointed.
The prices are affordable, but they do not explain to you anywhere in their brochures or on their web site that 30 min massages are only upper body. ( I guess you would know this if you were a regular ). The massage therapist talked during the whole 30 mins. ( Not very relaxing)
I was not really impressed with the french manicure, the tech needs a little more practice. ( Not worth 30 dollars)

3
★★★☆☆

I took my mother and my grandmother to this spa for a Massage and a manicure. Although it may be great for a first timer, I was a bit disappointed.
The prices are affordable, but they do not explain to you anywhere in their brochures or on their web site that 30 min massages are only upper body. ( I guess you would know this if you were a regular ). The massage therapist talked during the whole 30 mins. ( Not very relaxing)
I was not really impressed with the french manicure, the tech needs a little more practice. ( Not worth 30 dollars)

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My boyfriend bought me a package for Christmas and it was a great experience. They give you a robe, towel and slippers to put on and they play soft music and have a very clean and presentable environment. I got a parafin treatment, facial and massage. All were great services done by professionals. I didn't pay for it, but I think the prices are very comparable to other spas.

5
★★★★★

My boyfriend bought me a package for Christmas and it was a great experience. They give you a robe, towel and slippers to put on and they play soft music and have a very clean and presentable environment. I got a parafin treatment, facial and massage. All were great services done by professionals. I didn't pay for it, but I think the prices are very comparable to other spas.

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