Navdeep N. Singh, MD

★★★★☆

About Navdeep N. Singh, MD

Categories
  • Internal Medicine Doctors
  • Nephrologists

Health & Medical

Health & Medical
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4.0 1
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Dr. Singh is a kind and knowledgeable doctor. He quickly pinpointed my problem areas, and has continuously gone that extra mile to help me.

But his reception staff leave a lot to be desired. one receptionist in particular has a bad attitude, which she constantly shows. And i hate to call their office when i need anything for fear of getting yelled at by her. Her attitude is unprofessional and it is almost enough for me to switch pulmonologists.

Their office seems to have a lot of communication issues. Every time the doctor calls he says "and the reception staff will call you later today and tell you..." and they never do. Or after hearing my health update the staff will say "okay i just ran it by the doctor and he will give you a call back later." and weeks go by and it never happens.

Also I called a month ahead to cancel an appointment, and I got a call the week before it to confirm, to which i said "i already canceled". Then got a call a week after the appointment from my favorite receptionist saying "since you didn't show up, when do you want to reschedule?" I not only talked to them 3 times mentioning I wanted to cancel, but i even went into the office once to get a few sample medications to hold me over because I had to cancel. Communication?

4
★★★★☆

Dr. Singh is a kind and knowledgeable doctor. He quickly pinpointed my problem areas, and has continuously gone that extra mile to help me.

But his reception staff leave a lot to be desired. one receptionist in particular has a bad attitude, which she constantly shows. And i hate to call their office when i need anything for fear of getting yelled at by her. Her attitude is unprofessional and it is almost enough for me to switch pulmonologists.

Their office seems to have a lot of communication issues. Every time the doctor calls he says "and the reception staff will call you later today and tell you..." and they never do. Or after hearing my health update the staff will say "okay i just ran it by the doctor and he will give you a call back later." and weeks go by and it never happens.

Also I called a month ahead to cancel an appointment, and I got a call the week before it to confirm, to which i said "i already canceled". Then got a call a week after the appointment from my favorite receptionist saying "since you didn't show up, when do you want to reschedule?" I not only talked to them 3 times mentioning I wanted to cancel, but i even went into the office once to get a few sample medications to hold me over because I had to cancel. Communication?

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