Nelson Robert D Dds

★★★☆☆
  • 100 E Valencia Mesa Dr Ste 305

    Fullerton, CA 92835

    Map & Directions
  • 714-525-1178

About Nelson Robert D Dds

Categories

Health & Medical

Health & Medical
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Excellent staff (Valencia Mesa, Fullerton, CA)
No wait time - very punctual
Dr. Nelson called early evening to check on Pt. condition
Follow-up consult - excellent
Highly recommended

5
★★★★★

Excellent staff (Valencia Mesa, Fullerton, CA)
No wait time - very punctual
Dr. Nelson called early evening to check on Pt. condition
Follow-up consult - excellent
Highly recommended

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OH my Gosh! When will this medical group find a solution to scheduling and "working with the patient?" Instead of a solution, I get attitude. I realize that Norco Medical Group has plenty of patience and loosing one or 50 makes no diffeence to them. Concern, caring has gone away completely. Working with patience is an inconvience. I am so sad at the attitude that I have to deal with when I need to see my doctor, when I can not make an appointment, when I have to fight through all the phone calls just to get to a scheduler who tells me to call the next day or there is no immediate space for me. Talking to others, I felt like I was complaining however, others have chimed in and feel exactly the same way I do. I felt relief because I was feeling so over whelmed dealing wih this medical group. I wanted to follow up with my hip and the chronic pain I seem to always be in. To bring this to a conclusion, I really feel that this group needs to consider the patient more, much more. If it requires spending more money for staff support or hiring more doctors for patient, doctor ratial then I would suggest strongly that this is what you would do. Dr. Minsinger has been very good to me as her patient however, if you run your doctors the way you care for your patience, I am terribly sorry for you as a non caring business man Dr. Nelson and a non caring doctor. The new health care for America is over do when this kind of treatment is being handed out.

0
★☆☆☆☆

OH my Gosh! When will this medical group find a solution to scheduling and "working with the patient?" Instead of a solution, I get attitude. I realize that Norco Medical Group has plenty of patience and loosing one or 50 makes no diffeence to them. Concern, caring has gone away completely. Working with patience is an inconvience. I am so sad at the attitude that I have to deal with when I need to see my doctor, when I can not make an appointment, when I have to fight through all the phone calls just to get to a scheduler who tells me to call the next day or there is no immediate space for me. Talking to others, I felt like I was complaining however, others have chimed in and feel exactly the same way I do. I felt relief because I was feeling so over whelmed dealing wih this medical group. I wanted to follow up with my hip and the chronic pain I seem to always be in. To bring this to a conclusion, I really feel that this group needs to consider the patient more, much more. If it requires spending more money for staff support or hiring more doctors for patient, doctor ratial then I would suggest strongly that this is what you would do. Dr. Minsinger has been very good to me as her patient however, if you run your doctors the way you care for your patience, I am terribly sorry for you as a non caring business man Dr. Nelson and a non caring doctor. The new health care for America is over do when this kind of treatment is being handed out.

Pros: If I have a problem that will wait for three weeks it is sup

Cons: If you have an immediate problem it is not supportive

.

I was not able to make a same day appointment even with chest pain, in fact it was 4 days. The office manager was a eye rolling, stuck up, neck rolling young lady that had no concern for the problem I had with the N.P. and the N.P. I saw spent 3 min's and basically brushed me off not to mention very rude and insensitive. While trying to explain problems I was rushed trough my visit and THEY DID NOT EVEN HAVE A CHART. I had not finished filling my medical history out (It was my first visit). I will never be back, in fact I wouldn't send an enemy here....

0
★☆☆☆☆

I was not able to make a same day appointment even with chest pain, in fact it was 4 days. The office manager was a eye rolling, stuck up, neck rolling young lady that had no concern for the problem I had with the N.P. and the N.P. I saw spent 3 min's and basically brushed me off not to mention very rude and insensitive. While trying to explain problems I was rushed trough my visit and THEY DID NOT EVEN HAVE A CHART. I had not finished filling my medical history out (It was my first visit). I will never be back, in fact I wouldn't send an enemy here....

Pros: None

Cons: Office manager and N.P. Irene

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norco medical group is the best!!!!

the girls at the front are AWESOME!!!!!!!! they are soooooooo friendly!!!!! so helpful!!!!!

best choice for a medical group!!!!!!!!!!!!!!

been a patient there for 15 years!!!!! no complaints ever........

best experience of my life!!!!!!!!

2
★★★★★

norco medical group is the best!!!!

the girls at the front are AWESOME!!!!!!!! they are soooooooo friendly!!!!! so helpful!!!!!

best choice for a medical group!!!!!!!!!!!!!!

been a patient there for 15 years!!!!! no complaints ever........

best experience of my life!!!!!!!!

Pros: SAME DAY APPTS ARE AWESOME!!!!!

Cons: NONE!!!

 

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