Nicole N. Lecann, DDS

★★★☆☆

About Nicole N. Lecann, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
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This practice is over priced for their work. They will only complete certain types of fillings which most dental insurance companies will not pay the additional cost for. Therefore, you are paying way to much out of pocket. The dentist are her hygentist may be nice, but you will pay way to much. Talk to your insurance company before having any work done there and you will see. The office personel will tell you no other detist will do certain types of fillings and this is just absolutely not true. Call around..you will find a dentist who will do the work and for much less.

2
★★☆☆☆

This practice is over priced for their work. They will only complete certain types of fillings which most dental insurance companies will not pay the additional cost for. Therefore, you are paying way to much out of pocket. The dentist are her hygentist may be nice, but you will pay way to much. Talk to your insurance company before having any work done there and you will see. The office personel will tell you no other detist will do certain types of fillings and this is just absolutely not true. Call around..you will find a dentist who will do the work and for much less.

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I switched dentists this year because my friend at work said Dr. LeCann's office was great. I went there for a routine cleaning and was very impressed!! Dr. LeCann was very nice and took her time to explain things to me. I had always wanted braces and she answered alot of questions about invisalign for me. Her hygienist was very good and thorough. I wish I would have found this office a long time ago!!

2
★★★★★

I switched dentists this year because my friend at work said Dr. LeCann's office was great. I went there for a routine cleaning and was very impressed!! Dr. LeCann was very nice and took her time to explain things to me. I had always wanted braces and she answered alot of questions about invisalign for me. Her hygienist was very good and thorough. I wish I would have found this office a long time ago!!

Pros: Kind staff, Great dentist, close to where I live

Cons: none

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I went to North Hills Family Dental Care after hearing about how wonderful they are from a friend I work with. I moved to the Raleigh area about a year ago and just kept putting off finding a new dentist. The staff at this office are great. The person who checked me in was very nice and told me alot of stuff I didn't even know about my insurance. The dentist and hygienist took a lot of time to go over what I needed to get done and made sure they showed me where my cavities were. I've been back for two of my visits with Dr. LeCann and she is very gentle and explains everything she does. I've made sure to thank my friend at work for telling about this office! Definitely recommend going here.

2
★★★★☆

I went to North Hills Family Dental Care after hearing about how wonderful they are from a friend I work with. I moved to the Raleigh area about a year ago and just kept putting off finding a new dentist. The staff at this office are great. The person who checked me in was very nice and told me alot of stuff I didn't even know about my insurance. The dentist and hygienist took a lot of time to go over what I needed to get done and made sure they showed me where my cavities were. I've been back for two of my visits with Dr. LeCann and she is very gentle and explains everything she does. I've made sure to thank my friend at work for telling about this office! Definitely recommend going here.

Pros: Nice staff, gentle dentist

Cons: none

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(This is my first time writing a review, so apologies if it's too long)

Dr. LeCann?s hygienist was great and very nice, but I was extremely disappointed with LeCann and some of her office staff -- mostly because when I scheduled a tooth repair, I wasn?t told it would cost me $500 that day, on top of insurance.
The whole experience wasn?t good:
1.) When the hygienist was done with the cleaning, we waited for LeCann for a long time. So long that the hygienist checked three times and seemed nervous that LeCann was taking so long.
2.) When LeCann finally came in, she didn?t apologize for the delay. She rushed through things and quickly went through a list of procedures/repairs using medical jargon. The only time she slowed down and had a real conversation with me was when I asked about cosmetic bonding to lengthen two of my front teeth. She said I should get Veneers, which are very expensive. I said I would think about it.
3.) When I checked out, a woman at the front desk wanted to schedule me an appointment to start the repairs. I looked at the list of repairs and was completely surprised: at least three fairly big tooth repairs (I?ve had very few problems with my teeth; only a few cavities); an expensive teeth whitening, which I never even asked about; and a full set of Veneers, something I NEVER said I wanted.
3.) I agreed to schedule the appointment for the first tooth repair, but said I wanted the teeth whitening and Veneers removed from the list. She said she couldn?t do that.
4.) THE WORST was that I wasn?t told the procedure I made an appointment for would cost me, out-of-pocket, $500 ? on top of what insurance covered.
Luckily, an office staffer barely mentioned it in a phone message reminding me of the appointment. At the end of her message, after saying something like ?see you soon,? she said: ?Oh, and $500 will be due that day.?
I cancelled the appointment.
I will not go back to Dr. LeCann. I don't think she or her office handled things well

1
★★☆☆☆

(This is my first time writing a review, so apologies if it's too long)

Dr. LeCann?s hygienist was great and very nice, but I was extremely disappointed with LeCann and some of her office staff -- mostly because when I scheduled a tooth repair, I wasn?t told it would cost me $500 that day, on top of insurance.
The whole experience wasn?t good:
1.) When the hygienist was done with the cleaning, we waited for LeCann for a long time. So long that the hygienist checked three times and seemed nervous that LeCann was taking so long.
2.) When LeCann finally came in, she didn?t apologize for the delay. She rushed through things and quickly went through a list of procedures/repairs using medical jargon. The only time she slowed down and had a real conversation with me was when I asked about cosmetic bonding to lengthen two of my front teeth. She said I should get Veneers, which are very expensive. I said I would think about it.
3.) When I checked out, a woman at the front desk wanted to schedule me an appointment to start the repairs. I looked at the list of repairs and was completely surprised: at least three fairly big tooth repairs (I?ve had very few problems with my teeth; only a few cavities); an expensive teeth whitening, which I never even asked about; and a full set of Veneers, something I NEVER said I wanted.
3.) I agreed to schedule the appointment for the first tooth repair, but said I wanted the teeth whitening and Veneers removed from the list. She said she couldn?t do that.
4.) THE WORST was that I wasn?t told the procedure I made an appointment for would cost me, out-of-pocket, $500 ? on top of what insurance covered.
Luckily, an office staffer barely mentioned it in a phone message reminding me of the appointment. At the end of her message, after saying something like ?see you soon,? she said: ?Oh, and $500 will be due that day.?
I cancelled the appointment.
I will not go back to Dr. LeCann. I don't think she or her office handled things well

Pros: nice hygenist, nice office staff

Cons: dentist; while scheduling appointment, not told about $500 cost

 

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