North Pointe Dental Care

★★★☆☆
  • 10505 Lima Rd

    Ft. Wayne, IN 46818

    Map & Directions
  • 260-484-9248

About North Pointe Dental Care

Categories
  • Dentists
  • Tooth Whitening
  • Cosmetic Dentistry
  • Orthodontists
  • Periodontics
  • Endodontists
Hours
M 7:30am-5pm, Tu 7:30am-6pm, W 10am-5pm, Th 7:30am-4:30pm, F 7:30am-3:30pm, Sa-Su Closed
Phones
  • Fax (260-482-7217)

Health & Medical

Health & Medical
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.

excellent job and of course excellent service!
thank you very very much!
fort wayne in 46819
age: 54

5
★★★★★

excellent job and of course excellent service!
thank you very very much!
fort wayne in 46819
age: 54

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.

This was the most stressful exam I have had. They pushed for different treatments I had never heard of and found numerous problems with my teeth- even tho I go every 6 months to the dentist. They suggested a cleaning treatment and had me sign a sheet with the estimated price after my insurance. Ended up billing me 300% of a higher bill!!! I called to complain. The office worker said she would get back to me. No one contacted me. I received another bill but it was still 240% over my estimated cost. Wrote and said I could not afford such an increase. No reply from dentist. I feel scammed. And that was just a cleaning. I can't imagine what real work would cost me!

1
★☆☆☆☆

This was the most stressful exam I have had. They pushed for different treatments I had never heard of and found numerous problems with my teeth- even tho I go every 6 months to the dentist. They suggested a cleaning treatment and had me sign a sheet with the estimated price after my insurance. Ended up billing me 300% of a higher bill!!! I called to complain. The office worker said she would get back to me. No one contacted me. I received another bill but it was still 240% over my estimated cost. Wrote and said I could not afford such an increase. No reply from dentist. I feel scammed. And that was just a cleaning. I can't imagine what real work would cost me!

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0 out of 1 people found this review helpful.

.

After informing the dentist my caps did NOT match my teeth, I was told my teeth are "the yellow, brown gray shade!" I was told 5 times by this dentist that my teeth are brown!!!! My teeth aren't brown, the fillings in my teeth are A1 and A2. This dentist only degraded me because I disagreed with the color of my caps, that SHE did not match or check. DMV workers have a higher level of professionalism than Angela Coleman. If you are self conscious about your teeth, she's NOT the dentist for you, total quack!!!!!!

1
★☆☆☆☆

After informing the dentist my caps did NOT match my teeth, I was told my teeth are "the yellow, brown gray shade!" I was told 5 times by this dentist that my teeth are brown!!!! My teeth aren't brown, the fillings in my teeth are A1 and A2. This dentist only degraded me because I disagreed with the color of my caps, that SHE did not match or check. DMV workers have a higher level of professionalism than Angela Coleman. If you are self conscious about your teeth, she's NOT the dentist for you, total quack!!!!!!

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0 out of 1 people found this review helpful.

.

I had a great experience at East State Dental Care and would highly recommend it to anyone! The staff was friendly and accommodating and were able to take care of my toothache the same day. I'll definitely be coming back!

5
★★★★★

I had a great experience at East State Dental Care and would highly recommend it to anyone! The staff was friendly and accommodating and were able to take care of my toothache the same day. I'll definitely be coming back!

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1 out of 1 people found this review helpful.

.

Will never go to East State Dental again. They are overpriced, and unreasonable. After my dental work was completed, they charged me $320 above my initial quote. Prior to getting the work completed, they told me they contacted my insurance company & they gave me a quote of my out of pocket expenses. I paid them immediately for my portion, & was shocked to get an additional $320 bill. I disputed the amount, & they refused to budge. After filing a complaint, they decreased the balance 50%. I begrudgingly paid the balance to avoid going to collections over $160, but I will never step foot in their office again. I have had the same dental insurance for 13 years, & NEVER had a problem like this with my prior dentist and/or with my kid's dentist. East State only wanted to blame my insurance company for not paying enough, but the fact is that they are overcharging for their services above the usual, customary, & reasonable fees for the Fort Wayne market.

1
★☆☆☆☆

Will never go to East State Dental again. They are overpriced, and unreasonable. After my dental work was completed, they charged me $320 above my initial quote. Prior to getting the work completed, they told me they contacted my insurance company & they gave me a quote of my out of pocket expenses. I paid them immediately for my portion, & was shocked to get an additional $320 bill. I disputed the amount, & they refused to budge. After filing a complaint, they decreased the balance 50%. I begrudgingly paid the balance to avoid going to collections over $160, but I will never step foot in their office again. I have had the same dental insurance for 13 years, & NEVER had a problem like this with my prior dentist and/or with my kid's dentist. East State only wanted to blame my insurance company for not paying enough, but the fact is that they are overcharging for their services above the usual, customary, & reasonable fees for the Fort Wayne market.

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0 out of 1 people found this review helpful.

.

Have your wallets ready when you walk in the door. Freshen up on your dental terms because they will get very technical and talk over your head as if you weren't there and then tell you all sorts of stuff that needs to be done urgently. The Dr.'s fake smile and happy attitude is just that-fake. So much it's sickening, along with her breath (go figure)! I thought the Dentist's name was Dr. Coleman not Kathleen Smith but after a wrongful billing inquiry I realize she does run the office.

1
★☆☆☆☆

Have your wallets ready when you walk in the door. Freshen up on your dental terms because they will get very technical and talk over your head as if you weren't there and then tell you all sorts of stuff that needs to be done urgently. The Dr.'s fake smile and happy attitude is just that-fake. So much it's sickening, along with her breath (go figure)! I thought the Dentist's name was Dr. Coleman not Kathleen Smith but after a wrongful billing inquiry I realize she does run the office.

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1 out of 2 people found this review helpful.

.

I would describe my experience at East State Dental Care as fantastic. I have always dreaded going to the dentist but the team made me feel comfortable from the moment I called. They even asked me how they could make my appointment better the next time. Dr. Coleman showed genuine concern for not only my teeth but also me. The office itself is absolutely beautiful; very modern! I would recommend this dentist to anyone looking for quality dental care.

5
★★★★★

I would describe my experience at East State Dental Care as fantastic. I have always dreaded going to the dentist but the team made me feel comfortable from the moment I called. They even asked me how they could make my appointment better the next time. Dr. Coleman showed genuine concern for not only my teeth but also me. The office itself is absolutely beautiful; very modern! I would recommend this dentist to anyone looking for quality dental care.

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1 out of 1 people found this review helpful.

.

Okay job cleaning my teeth...However the ladies behind the counter ended up billing the wrong insurance agency and instead of telling me they had a problem they decided to send my bill directly to a collection agency. What the heck people?! Let me know I owe you money and I'll pay it. Also a lot of reviewers are complaining about numerous cavity reports. I would have to agree that they do seem over the top when it comes to recommendations. Overall.. not happy :/

PROS: Friendly Staff
CONS: Crazy Billing Procedures

1
★☆☆☆☆

Okay job cleaning my teeth...However the ladies behind the counter ended up billing the wrong insurance agency and instead of telling me they had a problem they decided to send my bill directly to a collection agency. What the heck people?! Let me know I owe you money and I'll pay it. Also a lot of reviewers are complaining about numerous cavity reports. I would have to agree that they do seem over the top when it comes to recommendations. Overall.. not happy :/

PROS: Friendly Staff
CONS: Crazy Billing Procedures

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1 out of 2 people found this review helpful.

.

I couldn't agree more with Roberts post. My family has been dentist shopping after moving to Fort Wayne. The staff seemed amazing at East State Dental Care. After our first checkups I about had a heart attack. They told me that each of my kids has over four cavities!! How in the world could that happen in just six months. I am definitely getting a second opinion.

PROS: Friendly Staff
CONS: Questionable Parctise

2
★★☆☆☆

I couldn't agree more with Roberts post. My family has been dentist shopping after moving to Fort Wayne. The staff seemed amazing at East State Dental Care. After our first checkups I about had a heart attack. They told me that each of my kids has over four cavities!! How in the world could that happen in just six months. I am definitely getting a second opinion.

PROS: Friendly Staff
CONS: Questionable Parctise

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0 out of 1 people found this review helpful.

.

After seeing Doctor Coleman twice I was advised that I had over three different cavities. This did not seem right at all seeing as how I take very good care of my teeth. I decided to get a second opinion at Stetzle Dental Group off of Dupont. To my amazement I had no cavities. I have also had several of my family members tricked into getting false fillings with Doctor Coleman... Watch Out!!!

PROS: Zero
CONS: Unprofessional Staff, Decieptfull

1
★☆☆☆☆

After seeing Doctor Coleman twice I was advised that I had over three different cavities. This did not seem right at all seeing as how I take very good care of my teeth. I decided to get a second opinion at Stetzle Dental Group off of Dupont. To my amazement I had no cavities. I have also had several of my family members tricked into getting false fillings with Doctor Coleman... Watch Out!!!

PROS: Zero
CONS: Unprofessional Staff, Decieptfull

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1 out of 2 people found this review helpful.

.

This is hands down, the best dental care that I have gotten in my lifetime. Everyone in the office has a positive and friendly attitude that just makes me feel good. The dental hygienists are very thorough, yet extremely gentle, and very nice to talk with. Dr. Coleman is also extremely gentle and very personable and sweet. To top it off, they give patients a flower upon leaving and it sets the tone for a wonderful day ahead. Even my young children love to go and get jealous if I have an appointment and they don't! Give Dr. Coleman and her staff a chance. I stumbled upon them by accident but boy and I glad I did!

PROS: very gentle, positive atmosphere, have movies to watch while work is done
CONS: not one thing

5
★★★★★

This is hands down, the best dental care that I have gotten in my lifetime. Everyone in the office has a positive and friendly attitude that just makes me feel good. The dental hygienists are very thorough, yet extremely gentle, and very nice to talk with. Dr. Coleman is also extremely gentle and very personable and sweet. To top it off, they give patients a flower upon leaving and it sets the tone for a wonderful day ahead. Even my young children love to go and get jealous if I have an appointment and they don't! Give Dr. Coleman and her staff a chance. I stumbled upon them by accident but boy and I glad I did!

PROS: very gentle, positive atmosphere, have movies to watch while work is done
CONS: not one thing

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1 out of 1 people found this review helpful.

Message from North Pointe Dental Care

More about North Pointe Dental Care

We provide Lifetime Dental Care for all patients; with the understanding that oral health is integral to overall health. We change lives one smile at a time through excellent service, a modern facility and a dedicated team. - Dental Cleanings, Teeth Whitening, Oral Cancer Screening, Crowns, Fillings, Porcelain Veneers, Bridges, Root Canals, Braces, Cosmetic Dentistry, Oral Surgeon,Orthodontist Dental Cleanings-Comprehensive Exams-Teeth Whitening-Oral Cancer Screening-Crowns-Fillings-Porcelain Veneers-Bridges-Partials-Sealants-Extractions-Root Canals-Braces-Cosmetic Dentistry-Oral Surgeon-Orthodontist

 

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