Optical Boutique and Dr.S Office

★★★☆☆
  • 20004 N 67th Ave

    Glendale, AZ 85308

    Map & Directions
  • 623-362-8642

About Optical Boutique and Dr.S Office

Hours
Mon-Fri 8am-5pm

Health & Medical

Health & Medical
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3.0 6
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This office is not professional. Staff is not trained well. Technician had to preform same prescreens several times. Physician is not professional, hurries through procedures. I have no confidence in the prescription I was giving. I'll go to another doctor to be re-examined.

1
★☆☆☆☆

This office is not professional. Staff is not trained well. Technician had to preform same prescreens several times. Physician is not professional, hurries through procedures. I have no confidence in the prescription I was giving. I'll go to another doctor to be re-examined.

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I recently moved to glendale and was looking for a doctor that took my vision insurance (VSP), so I went online and found optical gallery was the closest to my house, so I called and scheduled an appointment for a Saturday. Upon arriving, I was very impressed with the appearance of the store. My exam was state of the art, on time, and the doctor was actually fun - not the typical boring type. Dr. Lampert was very thorough, personable, and easy to converse with. After the exam I went to look at frames - I usually don't buy the crappy doctors office/insurance frames that are typically offered at places that accept my insurance. I am into more high end/quality frames, so I usually take my prescription to a botique in scottsdale. I was shocked to see that the optical gallery carries the same frames I usually get (and pay retail for), and I was able to use my insurance to purchase them. I picked up my glasses in about two weeks and let me say, I've never seen this good! I am a customer for life! The sales person that helped me was very passionate about lenses and frames - I wasn't sure if he was giving me a sales pitch or not, but seeing is believing. I would highly reccomend this place to anyone that is looking for great eyewear.

5
★★★★★

I recently moved to glendale and was looking for a doctor that took my vision insurance (VSP), so I went online and found optical gallery was the closest to my house, so I called and scheduled an appointment for a Saturday. Upon arriving, I was very impressed with the appearance of the store. My exam was state of the art, on time, and the doctor was actually fun - not the typical boring type. Dr. Lampert was very thorough, personable, and easy to converse with. After the exam I went to look at frames - I usually don't buy the crappy doctors office/insurance frames that are typically offered at places that accept my insurance. I am into more high end/quality frames, so I usually take my prescription to a botique in scottsdale. I was shocked to see that the optical gallery carries the same frames I usually get (and pay retail for), and I was able to use my insurance to purchase them. I picked up my glasses in about two weeks and let me say, I've never seen this good! I am a customer for life! The sales person that helped me was very passionate about lenses and frames - I wasn't sure if he was giving me a sales pitch or not, but seeing is believing. I would highly reccomend this place to anyone that is looking for great eyewear.

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I had several visits with Dr. Lampert was extremely unhappy with the service provided and his lack of professionalism. The first prescription I got from him not only did not correct my vision but made it worse. When I returned to have my contacts checked, I explained that I had been unable to wear them due to the fact that they made everything blurry. I was given a different brand with the same prescription. Again, the contacts made my vision blurry and I was unable to function normally while wearing them. I was told I needed to wear the contacts for a minimum of four hours before coming in for the next check up in order for the doctor to evaluate them. I put in one contact the day of the exam. I did not put in both contacts as that would have rendered me unable to read, do my job or drive to the appointment. When I got to the appointment I explained to the technician why I had worn only one contact. When he went to the back to explain to Dr. Lampert what I had done, I overhead the doctor respond , ??what the f*** is her problem??. Needless to say, I found this quite upsetting but I am not a very confrontational person and pretended that I did not hear it. Throughout the appointment, I was treated as if his inability to find the correct prescription was my fault. At one point, he had me flip the lenses on the vision tester myself because he felt I was not being decisive enough about which lens was clearer. I left the office with an improved but not acceptable pair of contacts. I drove to the grocery store after the visit and had to take them off in the store because I could not see well enough to shop. I would highly recommend finding a doctor other than Dr. (and I use the term loosely) Lampert.

1
★☆☆☆☆

I had several visits with Dr. Lampert was extremely unhappy with the service provided and his lack of professionalism. The first prescription I got from him not only did not correct my vision but made it worse. When I returned to have my contacts checked, I explained that I had been unable to wear them due to the fact that they made everything blurry. I was given a different brand with the same prescription. Again, the contacts made my vision blurry and I was unable to function normally while wearing them. I was told I needed to wear the contacts for a minimum of four hours before coming in for the next check up in order for the doctor to evaluate them. I put in one contact the day of the exam. I did not put in both contacts as that would have rendered me unable to read, do my job or drive to the appointment. When I got to the appointment I explained to the technician why I had worn only one contact. When he went to the back to explain to Dr. Lampert what I had done, I overhead the doctor respond , ??what the f*** is her problem??. Needless to say, I found this quite upsetting but I am not a very confrontational person and pretended that I did not hear it. Throughout the appointment, I was treated as if his inability to find the correct prescription was my fault. At one point, he had me flip the lenses on the vision tester myself because he felt I was not being decisive enough about which lens was clearer. I left the office with an improved but not acceptable pair of contacts. I drove to the grocery store after the visit and had to take them off in the store because I could not see well enough to shop. I would highly recommend finding a doctor other than Dr. (and I use the term loosely) Lampert.

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I've worn glasses all my life, and I've never had any place that screwed up my glasses more than Dr. Lampert and the staff at Optical Gallery. The staff are more than happy to help you when you are looking and up until you pay your money. After that, forget about service. They had to remake my glasses several times and couldn't get it right. I took the same prescription to another optometrist and he got it right on the first try!!! The most irritating thing is that they are completely unapologetic and are trying to blame me for the problem. STAY AWAY from this place unless you are looking for an agonizingly painful experience.

1
★☆☆☆☆

I've worn glasses all my life, and I've never had any place that screwed up my glasses more than Dr. Lampert and the staff at Optical Gallery. The staff are more than happy to help you when you are looking and up until you pay your money. After that, forget about service. They had to remake my glasses several times and couldn't get it right. I took the same prescription to another optometrist and he got it right on the first try!!! The most irritating thing is that they are completely unapologetic and are trying to blame me for the problem. STAY AWAY from this place unless you are looking for an agonizingly painful experience.

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My family and I have been going here for several years now. The Doctor is great and the staff is excellent. They know how to treat you and fit a very nice pair of glasses. My four children range from preschool through preteen and I wouldn't take them anywhere else. The store has a wonderful botique feel and it is very comfortable. I'd recomend them to any one.

5
★★★★★

My family and I have been going here for several years now. The Doctor is great and the staff is excellent. They know how to treat you and fit a very nice pair of glasses. My four children range from preschool through preteen and I wouldn't take them anywhere else. The store has a wonderful botique feel and it is very comfortable. I'd recomend them to any one.

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This is a nice place to get all your optical needs. The staff and doctors are very nice. They have a great selection to choose from and carry all the name brands. It is a very high end shop, very fancy and elegant and in my opinion their prices seem to be higher too. However they have great service and a great selection so it might be worth it. Parking is a hassle in this busy shopping center.

5
★★★★★

This is a nice place to get all your optical needs. The staff and doctors are very nice. They have a great selection to choose from and carry all the name brands. It is a very high end shop, very fancy and elegant and in my opinion their prices seem to be higher too. However they have great service and a great selection so it might be worth it. Parking is a hassle in this busy shopping center.

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