Optical Image by Dr. Weisman

★★★☆☆
  • 4500 North Oracle Road Suite 307

    Tucson, AZ 85705

    Map & Directions
  • 520-293-6800

About Optical Image by Dr. Weisman

Categories
  • Ophthalmologists
  • Optometrists

Health & Medical

Health & Medical
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3.4 5
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I had no idea that we had such a nice optical shop in Tucson. Not only did I receive a very thorough eye exam by Dr Weisman, but I have the most beautiful eyeglasses ever. I worked with Patty and she helped me get the best lenses and frames for me. They even took my insurance! I highly reccommend Optical Image to all of my friends and family!!

2
★★★★★

I had no idea that we had such a nice optical shop in Tucson. Not only did I receive a very thorough eye exam by Dr Weisman, but I have the most beautiful eyeglasses ever. I worked with Patty and she helped me get the best lenses and frames for me. They even took my insurance! I highly reccommend Optical Image to all of my friends and family!!

Pros: The best eyeglasses in the city!

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I just wanted to say that this is THE BEST Optical boutique I have ever been too! The staff is so professional, nice and very helpful. The girl that helped me(Jennifer) was great she helped me understand any thing i had a question about . Dr. Weisman is GREAT I can see perfectly with my gorgeous new glasses. I highly recommend everyone at Optical Image at the Tucson mall. I will be back!

2
★★★★★

I just wanted to say that this is THE BEST Optical boutique I have ever been too! The staff is so professional, nice and very helpful. The girl that helped me(Jennifer) was great she helped me understand any thing i had a question about . Dr. Weisman is GREAT I can see perfectly with my gorgeous new glasses. I highly recommend everyone at Optical Image at the Tucson mall. I will be back!

Pros: professional, nice and very helpful

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I don't write negative reviews, as a rule. However, this example of bad service was so in my face, that I feel compelled to complain.

I was a walk-in early one day. I arrived at quarter past the hour, requesting an eye exam. No problem, I was told. We start the appointments at half past, if the first appointment doesn't show up, you get that slot. If they do, we'll see you right after them.

The appointment showed up, okay, not a problem. I walked the mall (there is no dedicated waiting area on the premises. You would have to sit at the high stools in the frame fitting area.)

I returned in plenty of time for the appointment, and stood against the glass display cases like others. But at the hour, a customer walked in who knew a staff member (they hugged), and they were given my slot. I was then offered one at 12:30, which I refused on principle.

It is unprofessional to behave that way, even towards a walk-in. This establishment sells designer wear, and they attempt to present an image of class and sophistication.

I'm sorry, but such treatment of customers is neither classy nor sophisticated. Thank you.

0
★☆☆☆☆

I don't write negative reviews, as a rule. However, this example of bad service was so in my face, that I feel compelled to complain.

I was a walk-in early one day. I arrived at quarter past the hour, requesting an eye exam. No problem, I was told. We start the appointments at half past, if the first appointment doesn't show up, you get that slot. If they do, we'll see you right after them.

The appointment showed up, okay, not a problem. I walked the mall (there is no dedicated waiting area on the premises. You would have to sit at the high stools in the frame fitting area.)

I returned in plenty of time for the appointment, and stood against the glass display cases like others. But at the hour, a customer walked in who knew a staff member (they hugged), and they were given my slot. I was then offered one at 12:30, which I refused on principle.

It is unprofessional to behave that way, even towards a walk-in. This establishment sells designer wear, and they attempt to present an image of class and sophistication.

I'm sorry, but such treatment of customers is neither classy nor sophisticated. Thank you.

.

hi
I just wanted to say that this is THE BEST Optical boutique I have ever been too! The staff are sooo professional, and nice. I couldn't believe how helpful everyone was especially Marsella. Thanks to Dr. Weisman, I can see perfectly with gorgeous glasses. I highly recommend everyone to go see Marsella at Optical Image at the Tucson mall. Thank you Optical Image for a unique experience. I will be back!

2
★★★★★

hi
I just wanted to say that this is THE BEST Optical boutique I have ever been too! The staff are sooo professional, and nice. I couldn't believe how helpful everyone was especially Marsella. Thanks to Dr. Weisman, I can see perfectly with gorgeous glasses. I highly recommend everyone to go see Marsella at Optical Image at the Tucson mall. Thank you Optical Image for a unique experience. I will be back!

Pros: service, ambience, music, staff, Dr. Weisman!

Cons: none.

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I recently shopped at Optical Image in the Tucson Mall and receive rude service from rude associates, Just because I'm not made of money doesn't mean they should look down on me. I started by getting an exam by Dr Weisman, even though I had a good exam, the doctor was very pushy and demanding me to purchase from his store only, (reminded me of a used car lot salesman). When finished with him, I started looking at frames, they had a small selection of frames that were in my price selection but I was unable to get help on selecting the right fit and color. I was told if I wanted to order a different size or color I would have to choose a more expensive frame that offered that service. Than when I told them I wanted to get a basic plastic lens they told me the price would be $295.00 (how ridickulious is that) needles to say I got my glasses at eyemasters where is was much affordable for me.

1
★☆☆☆☆

I recently shopped at Optical Image in the Tucson Mall and receive rude service from rude associates, Just because I'm not made of money doesn't mean they should look down on me. I started by getting an exam by Dr Weisman, even though I had a good exam, the doctor was very pushy and demanding me to purchase from his store only, (reminded me of a used car lot salesman). When finished with him, I started looking at frames, they had a small selection of frames that were in my price selection but I was unable to get help on selecting the right fit and color. I was told if I wanted to order a different size or color I would have to choose a more expensive frame that offered that service. Than when I told them I wanted to get a basic plastic lens they told me the price would be $295.00 (how ridickulious is that) needles to say I got my glasses at eyemasters where is was much affordable for me.

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Business Response:

We sincerely appologize if there was a miscommunication during your service experience. Please feel free to contact the General Manager of the company, Kelly Shami at 520-293-6800.

Optical Image by Dr. Weisman Office Locations:

520-293-6800

4500 North Oracle Road Suite 307

Tucson, AZ, AZ 85705

Get Directions
520-748-0320

5870 East Broadway Boulevard Suite 436

Tucson, AZ, AZ 85711

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