Orange County Pediatrics: Duran Gerardo M MD

★☆☆☆☆

About Orange County Pediatrics: Duran Gerardo M MD

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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Very dirty office. dirty toys in waiting room. I was 20 min early for my app at 930am and was waiting in the waiting room until 10. Dr. Duran had no manors, talks on phone in the middle of appt.(that happen twice the second time he lost the call and actually called the person back right in the middle of my sons app). he does not communicate well with his staff, Forgets what he says and what u tell him within days.
One time he had a student with him and he was walking in and out of the room, sitting down in patient chair, shuffling his feet, and to top it all off he was groaning too. all well the student was examining my son. by the end of the app he had concluded that my son had a" gastric infection" caused my i virus. he proceeded to tell me that i should keep him out of day care for the rest of the week ( this was on a mon). I noticed the next day when i was about to bring the note to work i saw that the receptionist had put the wrong dates and said he only had to me out for a day. this was after i had already called his day care and told them he would not be in all week. I called the doc about the mistake and they tell me that it should be fine for min to go to day care. My son was still sick , not keeping any food or milk down with fever. so they told me to just bring him in on Wed morning at 930. That morning my son had a fever and puked 3 times, twice at the doctors office. and after explaining this all to the doc he told me that my son was not sick and did not need a note. So again i told him that he had just puked and had a temp this morning. long story short he is not our doctor anymore and i would never recommend him to anyone ever!!!

0
★☆☆☆☆

Very dirty office. dirty toys in waiting room. I was 20 min early for my app at 930am and was waiting in the waiting room until 10. Dr. Duran had no manors, talks on phone in the middle of appt.(that happen twice the second time he lost the call and actually called the person back right in the middle of my sons app). he does not communicate well with his staff, Forgets what he says and what u tell him within days.
One time he had a student with him and he was walking in and out of the room, sitting down in patient chair, shuffling his feet, and to top it all off he was groaning too. all well the student was examining my son. by the end of the app he had concluded that my son had a" gastric infection" caused my i virus. he proceeded to tell me that i should keep him out of day care for the rest of the week ( this was on a mon). I noticed the next day when i was about to bring the note to work i saw that the receptionist had put the wrong dates and said he only had to me out for a day. this was after i had already called his day care and told them he would not be in all week. I called the doc about the mistake and they tell me that it should be fine for min to go to day care. My son was still sick , not keeping any food or milk down with fever. so they told me to just bring him in on Wed morning at 930. That morning my son had a fever and puked 3 times, twice at the doctors office. and after explaining this all to the doc he told me that my son was not sick and did not need a note. So again i told him that he had just puked and had a temp this morning. long story short he is not our doctor anymore and i would never recommend him to anyone ever!!!

Pros: staff is pleasant!

Cons: ...........

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In retrospect we told the father to just buy the medication rather than wait for the insurance. The medicine cost? $6.95. Now the insurance did approve the medicine but three days later. What type of parent is this?

1
★★☆☆☆

In retrospect we told the father to just buy the medication rather than wait for the insurance. The medicine cost? $6.95. Now the insurance did approve the medicine but three days later. What type of parent is this?

Pros: n/a

Cons: n/a

.

Very rude dr and staff. took 3 days to get sick child in and then 2 more days to get medication along with 4 calls to my insurance company. said i should do like good parents and buy medicine and worry about insurance later. told me if insurance did not cover medicine he was pushing that he would not help my child.

0
★☆☆☆☆

Very rude dr and staff. took 3 days to get sick child in and then 2 more days to get medication along with 4 calls to my insurance company. said i should do like good parents and buy medicine and worry about insurance later. told me if insurance did not cover medicine he was pushing that he would not help my child.

Pros: was close to home

Cons: terrible service and unfriendly staff.

 

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