Paddock, Arthur, Dds - Frisco Family Dentistry

★★★★☆
  • 7500 Stonebrook Pkwy Ste 100

    Frisco, TX 75034

    Map & Directions
  • 972-335-9494

About Paddock, Arthur, Dds - Frisco Family Dentistry

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Health & Medical

Health & Medical
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I just wanted to say I love the front office at Dr. Paddock's office. I feel they are very accommodating to my schedule and I don't mind having to call back to confirm my dental appointments. In this busy world and time I need the extra reminders and as a business owner myself I understand the value of time.

4
★★★★☆

I just wanted to say I love the front office at Dr. Paddock's office. I feel they are very accommodating to my schedule and I don't mind having to call back to confirm my dental appointments. In this busy world and time I need the extra reminders and as a business owner myself I understand the value of time.

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I hate the office staff here. Well, just the woman who schedules appts. She called to remind me that I had 2 appts. for my son and I the next day. (I love that service!)What I don't love is that she required me to call her back to confirm an appointment that I myself had scheduled, instead of asking me to call her back only if I couldn't make it.(which is customary) When I didn't call her, because I just didn't have a moment to spare, she canceled my appts. I look at it this way, I made the appts., she has reminded me of the appts., if I can't make the appts., I will then call & cancel. The last time she called, she said if she didn't hear from me by 2:30 (an hour before the appts.) she would allow them to be filled. At that point I was angry & I didn't call, even though I could have at that point. Anyway, when I arrived she said she had filled both of the appts. IN AN HOURS TIME, TWO APPTS. FILLED? Right! Oh, I guess she showed me. Then I found another dentist. Our time is valuable too!

2
★★☆☆☆

I hate the office staff here. Well, just the woman who schedules appts. She called to remind me that I had 2 appts. for my son and I the next day. (I love that service!)What I don't love is that she required me to call her back to confirm an appointment that I myself had scheduled, instead of asking me to call her back only if I couldn't make it.(which is customary) When I didn't call her, because I just didn't have a moment to spare, she canceled my appts. I look at it this way, I made the appts., she has reminded me of the appts., if I can't make the appts., I will then call & cancel. The last time she called, she said if she didn't hear from me by 2:30 (an hour before the appts.) she would allow them to be filled. At that point I was angry & I didn't call, even though I could have at that point. Anyway, when I arrived she said she had filled both of the appts. IN AN HOURS TIME, TWO APPTS. FILLED? Right! Oh, I guess she showed me. Then I found another dentist. Our time is valuable too!

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Frisco Family Dentistry located in Frisco, TX has got to be the best dental facility I have ever been to. Most people tend to dread going to the dentist, but now I even look forward to it. Dr. Paddock and his staff are the friendliest, most attentive medical employees I have ever met. The staff uses the most up-to-date techniques including a low-powered laser that detects small cavities before they would even be visible on an x-ray. They also use a new laser that allows them to fill many cavities without anesthesia. This was a lifesaver for my dear husband. Also offered is sedation dentistry for those still uncomfortable with the whole idea of a dental check-up or procedure. Even the new toothbrush and dental floss given at each check-up is wrapped in a gift bag with tissue paper. Talk about service!

5
★★★★★

Frisco Family Dentistry located in Frisco, TX has got to be the best dental facility I have ever been to. Most people tend to dread going to the dentist, but now I even look forward to it. Dr. Paddock and his staff are the friendliest, most attentive medical employees I have ever met. The staff uses the most up-to-date techniques including a low-powered laser that detects small cavities before they would even be visible on an x-ray. They also use a new laser that allows them to fill many cavities without anesthesia. This was a lifesaver for my dear husband. Also offered is sedation dentistry for those still uncomfortable with the whole idea of a dental check-up or procedure. Even the new toothbrush and dental floss given at each check-up is wrapped in a gift bag with tissue paper. Talk about service!

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Paddock, Arthur, Dds - Frisco Family Dentistry Office Locations:

972-335-9494

7500 Stonebrook Pkwy Ste 100

Frisco, CO, TX 75034

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972-335-9494

7500 Stonebrook Parkway Suite 100

Frisco, TX, TX 75034

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