Pasco Vision Clinic

★☆☆☆☆
  • 1906 N 20th Ave

    Pasco, WA 99301

    Map & Directions
  • 509-547-8409

About Pasco Vision Clinic

Hours
Mon-Tue 8:00 AM-5:00 PM,Wed 9:00 AM-5:00 PM,Thu 8:00 AM-5:00 PM,Fri 8:00 AM-1:00 PM,Sat-Sun Closed

Health & Medical

Health & Medical
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I have worn varilux lenses for over 25 years with no problems. When I went to the Pasco Vision Clinic for an exam the results indicated I needed a new prescription for my glasses. I was told of a "new and improved" varilux and after reviewing the supposed benefits opted for this more expensive lens. The pre-test for the lens included a new machine which required pressing a button when a dot shows in a particular area of your field of vision. Since the machine was located in front of a window with bright sun streaming through it made it difficult to see the little dot. I ended up moving my head throughout the test which the "technician" observed.

When the new lenses arrived I was checked over and told they looked good and checked out okay. I had problems from the beginning with my peripheral vision which is one of the reasons I have always used the varilux lens. After a few days of trying to get used to the new lens I returned to Pasco Vision Clinic. They repeated the pre-testing, this time providing instruction to hold my head in the position I would normally be for reading or working on the computer. Thus, a totally new set of readings completely different from the others. The bright sun through the window behind the machine was still there making it difficult to see the dot.

Now I wait for the new lenses to come in. When they arrived I again went in for the fitting and checking and they told me the problem was solved and these would work much better. After a couple of weeks again, I went back and told them to put me back on the regular varilux so I could see again with the lens induced distortions in my peripheral vision.

Bottom line in my opinion was that they had a new product with a better margin but did not have people knowledgeable on the new lenses or the new machine. It was obvious that there were additional instructions needed and there are some limitations on where the testing machine should be located.

I have since moved my business elsewhere.

1
★☆☆☆☆

I have worn varilux lenses for over 25 years with no problems. When I went to the Pasco Vision Clinic for an exam the results indicated I needed a new prescription for my glasses. I was told of a "new and improved" varilux and after reviewing the supposed benefits opted for this more expensive lens. The pre-test for the lens included a new machine which required pressing a button when a dot shows in a particular area of your field of vision. Since the machine was located in front of a window with bright sun streaming through it made it difficult to see the little dot. I ended up moving my head throughout the test which the "technician" observed.

When the new lenses arrived I was checked over and told they looked good and checked out okay. I had problems from the beginning with my peripheral vision which is one of the reasons I have always used the varilux lens. After a few days of trying to get used to the new lens I returned to Pasco Vision Clinic. They repeated the pre-testing, this time providing instruction to hold my head in the position I would normally be for reading or working on the computer. Thus, a totally new set of readings completely different from the others. The bright sun through the window behind the machine was still there making it difficult to see the dot.

Now I wait for the new lenses to come in. When they arrived I again went in for the fitting and checking and they told me the problem was solved and these would work much better. After a couple of weeks again, I went back and told them to put me back on the regular varilux so I could see again with the lens induced distortions in my peripheral vision.

Bottom line in my opinion was that they had a new product with a better margin but did not have people knowledgeable on the new lenses or the new machine. It was obvious that there were additional instructions needed and there are some limitations on where the testing machine should be located.

I have since moved my business elsewhere.

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I recently took my son to pasco vision in order to be fitted with prescription glasses. The date of the prescription was may 29, 2008. We are currently on the state health program, due to a layoff. Meanwhile, his new prescription was 2 diopters worse than his present prescription. They indicated that it might take a month to get the glasses. Meanwhile, I inquired with them about the cost of getting my son fitted with contact lenses. The quote was an additional $360. I took my son to shopko, who accepted the prescription for $20.00 plus the cost of the contacts. So, rather than being ripped off by PASCO VISION CLINIC, we went to shopko. BUT, it doesn't end here, the glasses never came. I called repeatedly and eventually filed a complaint with the state. I should add that each time I called PASCO VISION CLINIC, they said "there is no reason to call-we will call you when the glasses arrive" Well, yesterday, (friday, 8/01/2008), I received a post card notifying us that the glasses are ready. A POST CARD is NOT A CALL. The fact that they had the glasses the day before WHEN THEY ARE ACTUALLY OPEN just goes a bit farther to show what this company is all about. The mail arrives at my house around noon, they close at one. I would not recommend this company to anyone. They offer terrible service at outlandish rates-in general, they suck!
Actually, I should add that prior to the examination, they indicated that the exam would cover contacts as well. Of course that was just another lie. I truly hate this company!
I certify that everything I typed here is the ABSOLUTE TRUTH.

1
★☆☆☆☆

I recently took my son to pasco vision in order to be fitted with prescription glasses. The date of the prescription was may 29, 2008. We are currently on the state health program, due to a layoff. Meanwhile, his new prescription was 2 diopters worse than his present prescription. They indicated that it might take a month to get the glasses. Meanwhile, I inquired with them about the cost of getting my son fitted with contact lenses. The quote was an additional $360. I took my son to shopko, who accepted the prescription for $20.00 plus the cost of the contacts. So, rather than being ripped off by PASCO VISION CLINIC, we went to shopko. BUT, it doesn't end here, the glasses never came. I called repeatedly and eventually filed a complaint with the state. I should add that each time I called PASCO VISION CLINIC, they said "there is no reason to call-we will call you when the glasses arrive" Well, yesterday, (friday, 8/01/2008), I received a post card notifying us that the glasses are ready. A POST CARD is NOT A CALL. The fact that they had the glasses the day before WHEN THEY ARE ACTUALLY OPEN just goes a bit farther to show what this company is all about. The mail arrives at my house around noon, they close at one. I would not recommend this company to anyone. They offer terrible service at outlandish rates-in general, they suck!
Actually, I should add that prior to the examination, they indicated that the exam would cover contacts as well. Of course that was just another lie. I truly hate this company!
I certify that everything I typed here is the ABSOLUTE TRUTH.

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This place of business deserves a word of caution. I was a patient here for over 20 years. Suddenly I came upon hard times. Dr. Wodtli refused to let me make payments until I could get on my feet. He misdiagnosed me with glaucoma, and the medication he gave me, which I didn't need, caused me to have lung problems. I felt betrayed, and that neither I nor my business were important to Dr. Wodtli-only money. How disheartening!!!!

1
★☆☆☆☆

This place of business deserves a word of caution. I was a patient here for over 20 years. Suddenly I came upon hard times. Dr. Wodtli refused to let me make payments until I could get on my feet. He misdiagnosed me with glaucoma, and the medication he gave me, which I didn't need, caused me to have lung problems. I felt betrayed, and that neither I nor my business were important to Dr. Wodtli-only money. How disheartening!!!!

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