Patricia L. Norris, MD

Doctor Norris is extremely friendly and efficient. I don't feel rushed when I see her and I always feel like she's interested in making sure I'm taken care of. Just be careful - she's all for getting things taken care of immediately so you might end up with a quick stitch or two if she sees anything she doesn't like the look of. :)

Pros: Efficient

The physician's assistant that treated me seemed like she had a lot of experience in using lasers. She was definitely more experienced than the dermatologist that has treated me in the past. She made me feel comfortable and had time to answer my questions. I will definitely go back there when I will need to get the treatments. The only thing I didn't like was the waiting time. I had to wait for 30 minutes before they called me into the room and then I had to wait another 25-30 minutes before they actually start treating me.

Pros: She seemed experienced

Cons: long waiting time

Patricia Norris' office was nothing but wonderful. I came in and the staff was friendly, the wait was not long and Patricia showed great concern and service. In many other offices Doctors reschedule you for procedures for a later time, but she went ahead and did a couple. The procedure included a biopsy and I received the results in two days. When the office called me they had already scheduled a surgery based on the results. Their documentation and filing is all electronic, even including before and after photos.

I highly recommend her service and will be returning to her office when needed.

Pros: great service and follow-up

Cons: long new patient wait to set the first appointment

I was surprised to see the review complaining about Dr. Norris. I've been her patient for years. I've never had anything but pleasant and efficient service from her staff. At least 3 of my friends have also seen her and they all liked her.

I had to wait four weeks for my test results. Initially they said it would take 3 days. I called 10 times, left 2 voice mails and was told by the receptionist they would call me back. Not one call back. When I talked to the staff they were short, rude and didn't give me any indication of when I could receive the results. They would say "I have no idea" every time with a condescending tone. I was so stressed out waiting for the results. Suffering from post traumatic stress disorder, this was the last thing I needed. I went because of a health issue directly related my ptsd. The staff made me feel like they didn't give a sh*t about me. I will never go back there.

Pros: none

Cons: rude staff, long wait time for test results