Patricia Ramos, DDS

★★★☆☆

About Patricia Ramos, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
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I just went to this office yesterday as a new customer and I was very impressed.I didn't know if I should go to this office becuase of the bad comments, but unfortunally I have a HMO insurance and this office is closer to me.Let me say, I'm glad I Went to this place Brittny was very nice and helped me out with my insurance. Dr melendez was good he took his time to explain the treatment I needed and then Paula and Brittny let me do monthly payments so I can have my treatment done! I'm glad I didn't listen to those bad comments! I would defenitly recommend dr melendez to my co workers since we all have same insurance and live locally.

3
★★★☆☆

I just went to this office yesterday as a new customer and I was very impressed.I didn't know if I should go to this office becuase of the bad comments, but unfortunally I have a HMO insurance and this office is closer to me.Let me say, I'm glad I Went to this place Brittny was very nice and helped me out with my insurance. Dr melendez was good he took his time to explain the treatment I needed and then Paula and Brittny let me do monthly payments so I can have my treatment done! I'm glad I didn't listen to those bad comments! I would defenitly recommend dr melendez to my co workers since we all have same insurance and live locally.

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I ve been a patient at plaza for about 3 years and I've always recommended them to my family and friends. I was just there on monday and they just added a new front desk, Every one there is great specially Paula that always works out my financial arrangements, she always lets me do monthly payments.

4
★★★★☆

I ve been a patient at plaza for about 3 years and I've always recommended them to my family and friends. I was just there on monday and they just added a new front desk, Every one there is great specially Paula that always works out my financial arrangements, she always lets me do monthly payments.

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1 out of 1 people found this review helpful.

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I went in for a check up and I really like the way they took care of me. My cleaning was great Dr. Murphy is my doctor and i would highly recomend him to my friends.

4
★★★★☆

I went in for a check up and I really like the way they took care of me. My cleaning was great Dr. Murphy is my doctor and i would highly recomend him to my friends.

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1 out of 1 people found this review helpful.

.

I went to this dentist because I was having a toothache and my friend recommended them to me. I had a good experience, they took the xrays right away told me I needed a root canal and scheduled me next day they gave me pain medication and went in next day had root canal and crown done no problems at all I think front staff was nice and I would recommend them to a friend or co worker.

4
★★★★☆

I went to this dentist because I was having a toothache and my friend recommended them to me. I had a good experience, they took the xrays right away told me I needed a root canal and scheduled me next day they gave me pain medication and went in next day had root canal and crown done no problems at all I think front staff was nice and I would recommend them to a friend or co worker.

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1 out of 1 people found this review helpful.

.

I just got home from a cleaning with Dr. Murphy and a rude hygienist. I don??t really care that Murphy has the personality of a dish rag, but this is the roughest cleaning I've ever had. I've had the deep cleanings where they use the high pressure water instrument and some kind of sharp tool, and it has never been this rough, plus I got a shower, water spraying all over my face, wet hair and he didn't even get all the stain off my teeth. I asked the hygienist who was there to finish the job about getting the rest of the stain off, but she said my teeth were too crowded and they couldn't get in there. Strange because every other dentist I've ever been to has been able to "get in there." The first time I went to see him I got some fillings between the gum and the root where my gums are receding. It was never smoothed out properly and has bugged me for the last four months so I asked him buff it down and he thought the was rough filling was done by some other dentist. The only barely nice people in the office are the ones scheduling the appt and giving the estimates. However, the estimates I got were way off and I had to pay a lot more than I expected. I will never go back.

0
★☆☆☆☆

I just got home from a cleaning with Dr. Murphy and a rude hygienist. I don??t really care that Murphy has the personality of a dish rag, but this is the roughest cleaning I've ever had. I've had the deep cleanings where they use the high pressure water instrument and some kind of sharp tool, and it has never been this rough, plus I got a shower, water spraying all over my face, wet hair and he didn't even get all the stain off my teeth. I asked the hygienist who was there to finish the job about getting the rest of the stain off, but she said my teeth were too crowded and they couldn't get in there. Strange because every other dentist I've ever been to has been able to "get in there." The first time I went to see him I got some fillings between the gum and the root where my gums are receding. It was never smoothed out properly and has bugged me for the last four months so I asked him buff it down and he thought the was rough filling was done by some other dentist. The only barely nice people in the office are the ones scheduling the appt and giving the estimates. However, the estimates I got were way off and I had to pay a lot more than I expected. I will never go back.

Pros: Nice modern office

Cons: Lousy Dental Skills, Rude, Indifferent Staff

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I would recommend this dental office to my family and friends they are very nice. It did take a while to be seen the first visit but I've gone 3 other times and my wait time is less than 5 min The dr phan has been great and very patient with me .

4
★★★★☆

I would recommend this dental office to my family and friends they are very nice. It did take a while to be seen the first visit but I've gone 3 other times and my wait time is less than 5 min The dr phan has been great and very patient with me .

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1 out of 1 people found this review helpful.

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I went to plaza dental several days ago even though I read what some people had to say. My co worker recommended this place to me she was very happy with their work. I was treated very well by front office and I only waited 10 min to be called back for x rays I was very excited last place I waited 2 hrs just to be called back. I needed some dental work and dr melendez gave sev eral options wich I liked and when they gave me my breakdown of the cost they did give 3 options of crowns the one ins. Covers and the other that didn't. I had the "lava" I wanted the better one in my mouth, but I was still glad they gave my options that to me says a lot "they are not out to get you" I would recommend this office to my family and friends.

2
★★★★☆

I went to plaza dental several days ago even though I read what some people had to say. My co worker recommended this place to me she was very happy with their work. I was treated very well by front office and I only waited 10 min to be called back for x rays I was very excited last place I waited 2 hrs just to be called back. I needed some dental work and dr melendez gave sev eral options wich I liked and when they gave me my breakdown of the cost they did give 3 options of crowns the one ins. Covers and the other that didn't. I had the "lava" I wanted the better one in my mouth, but I was still glad they gave my options that to me says a lot "they are not out to get you" I would recommend this office to my family and friends.

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They misquoted me for a procedure due to an error on their part, not realizing that "specialists" are not covered by my insurance. Of course, my procedure was recommended to be taken care of that day, and lucky for me, there was an in-house specialist on duty. I was not informed that the insurance would not cover his fee, and was misquoted a fee based on what the insurance would pay if a general dentist did the procedure. What is wrong with this office? I chose this office based on having driven by it many times. I live in Carlsbad, and it was convenient. Also, my initial visit for X-Rays was decent (aside from a rude receptionist). I decided to get my root canal done there. They quoted me a rate, and had me sign documents saying I would pay it. I did pay in full. Then a month later, they come back and say I owe another $400 because the procedure was done by a "specialist." Why they didn't think to figure this into the fee presented to me before ($1200) was that "they didn't know." They are a dentists office. They deal with insurance all the time. How could they have overlooked this? Then, after having paid the balance over the telephone and requesting a receipt, it took them 3 weeks, to send me another bill. I called, and they said that I had no balance due and the document was not correct. The woman on the phone seemed irritated that I was calling. She told me that she would send me the receipt showing payment of the second fee, and I'm still waiting for it, 2 weeks later. I will be changing dental offices to somewhere with a friendly staff, with professionalism and integrity that I can trust.

1
★☆☆☆☆

They misquoted me for a procedure due to an error on their part, not realizing that "specialists" are not covered by my insurance. Of course, my procedure was recommended to be taken care of that day, and lucky for me, there was an in-house specialist on duty. I was not informed that the insurance would not cover his fee, and was misquoted a fee based on what the insurance would pay if a general dentist did the procedure. What is wrong with this office? I chose this office based on having driven by it many times. I live in Carlsbad, and it was convenient. Also, my initial visit for X-Rays was decent (aside from a rude receptionist). I decided to get my root canal done there. They quoted me a rate, and had me sign documents saying I would pay it. I did pay in full. Then a month later, they come back and say I owe another $400 because the procedure was done by a "specialist." Why they didn't think to figure this into the fee presented to me before ($1200) was that "they didn't know." They are a dentists office. They deal with insurance all the time. How could they have overlooked this? Then, after having paid the balance over the telephone and requesting a receipt, it took them 3 weeks, to send me another bill. I called, and they said that I had no balance due and the document was not correct. The woman on the phone seemed irritated that I was calling. She told me that she would send me the receipt showing payment of the second fee, and I'm still waiting for it, 2 weeks later. I will be changing dental offices to somewhere with a friendly staff, with professionalism and integrity that I can trust.

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0 out of 1 people found this review helpful.

.

This office practices in what seems to be a new trend among insurance providers. First they pad their estimates with optional items that total hundreds of dollars over what insurance covers, ( but they don't tell you that the items are optional), then they refuse to provide the service that the carrier covers. I need a new crown and they refuse to provide me with a metal to porcelain crown which amounts to $240. with my insurance. Instead they want to charge me $615. for full porcelain stating that the other kind can cause "irritation." I have 3 of the other kind and the only irritation that I feel is for this office and in particular the "welcoming committee" who is anything but.

1
★☆☆☆☆

This office practices in what seems to be a new trend among insurance providers. First they pad their estimates with optional items that total hundreds of dollars over what insurance covers, ( but they don't tell you that the items are optional), then they refuse to provide the service that the carrier covers. I need a new crown and they refuse to provide me with a metal to porcelain crown which amounts to $240. with my insurance. Instead they want to charge me $615. for full porcelain stating that the other kind can cause "irritation." I have 3 of the other kind and the only irritation that I feel is for this office and in particular the "welcoming committee" who is anything but.

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0 out of 1 people found this review helpful.

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plaza family dental is the BEST dental office i have every been to they are so friendly and so welcoming i would recomend this office to anyone this office has made my dental experience a one of a kind thank you plaza family dental your staff is the best

5
★★★★★

plaza family dental is the BEST dental office i have every been to they are so friendly and so welcoming i would recomend this office to anyone this office has made my dental experience a one of a kind thank you plaza family dental your staff is the best

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I have had second opinions that recommended restorative filling of crown rather than replacement. The owner, Dr. Hannemann, overrides professional staff and insists on their doing new crown -- and tried to charge more than HMO schedule for services. My dentist left this group over disagreements. I have had very stressful and frustrating experiences about the matter. I am filing a complaint with the Board of Dentistry.

1
★☆☆☆☆

I have had second opinions that recommended restorative filling of crown rather than replacement. The owner, Dr. Hannemann, overrides professional staff and insists on their doing new crown -- and tried to charge more than HMO schedule for services. My dentist left this group over disagreements. I have had very stressful and frustrating experiences about the matter. I am filing a complaint with the Board of Dentistry.

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.

I had a root canal (temp) done. I was in so much pain afterwards that I had to go back and check if or what they did wrong. I saw Dr. Dao, Kevin and he said everything was normal. My right side of my face hurts so bad and yet he did NOT want to give me anything. I pay for a service each paycheck and pay copay when I go. I can not work or sleep comfortable. It's been 4 days since I got it done. Dr. Dao said it could take up to 12 days. They had perscribe me vicodin. As a patient you would think the people YOU pay to make you comfortable will do what makes you feel better but he said he doesn't like to give out perscribtion because people get hooked on them. Well I am an individual who is in pain I don't care what OTHER people do. I'm currently reporting him to my health care provider and to the president of PLAZA FAMILY DENTAL, in Carlsbad California. I am speaking out for those patients who don't speak up!

PROS: BAD SERVICE
CONS: BAD SERVICE

1
★☆☆☆☆

I had a root canal (temp) done. I was in so much pain afterwards that I had to go back and check if or what they did wrong. I saw Dr. Dao, Kevin and he said everything was normal. My right side of my face hurts so bad and yet he did NOT want to give me anything. I pay for a service each paycheck and pay copay when I go. I can not work or sleep comfortable. It's been 4 days since I got it done. Dr. Dao said it could take up to 12 days. They had perscribe me vicodin. As a patient you would think the people YOU pay to make you comfortable will do what makes you feel better but he said he doesn't like to give out perscribtion because people get hooked on them. Well I am an individual who is in pain I don't care what OTHER people do. I'm currently reporting him to my health care provider and to the president of PLAZA FAMILY DENTAL, in Carlsbad California. I am speaking out for those patients who don't speak up!

PROS: BAD SERVICE
CONS: BAD SERVICE

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.

This was my dentist for 3 years. Not once did I feel an appointment went well. I had a cavity done which turned into a root canal because it wasn't filled correctly. The Dr. "accidentally" numbed me for one of my cleaning appointments. I had been in twice for an appointment in which they said the Dr was not in that day and they forgot to call me. This place is very unprofessional and I would not recommend them to anyone!

2
★★☆☆☆

This was my dentist for 3 years. Not once did I feel an appointment went well. I had a cavity done which turned into a root canal because it wasn't filled correctly. The Dr. "accidentally" numbed me for one of my cleaning appointments. I had been in twice for an appointment in which they said the Dr was not in that day and they forgot to call me. This place is very unprofessional and I would not recommend them to anyone!

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.

This dentist does a great job with my cleanings and exams. They do take their time with their patients. The only drawback is that every time I have an appointment the wait time is anywhere from 30 min. to an hour. I have taken my 6 yr old dauhter there and they do not let the parent into the back, which sometimes is uncomfortable.

4
★★★★☆

This dentist does a great job with my cleanings and exams. They do take their time with their patients. The only drawback is that every time I have an appointment the wait time is anywhere from 30 min. to an hour. I have taken my 6 yr old dauhter there and they do not let the parent into the back, which sometimes is uncomfortable.

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