Paul A. Paxman, OD

★★★☆☆

About Paul A. Paxman, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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I cannot believe some of the reviews I have read on here. "The staff wasn't extremely friendly, I'm not coming back".. The last time I checked I was actually going to the eye doctor to see the doctor, not the staff! The friendliest staff doesn't make a good doctor.
Dr. Paxman, is nothing but sincere, genuine and very good at what he does. He covered all my options with me for vision problems and I opted for Lasik through Hoopes. Since my surgery (which is the greatest thing ever!) I have been doing my follow up with Dr. Paxman and he has always taken as much time as I needed and answered all my questions.
As for the comment that the "wrong prescriptions" were made.. This sounds like someone was really digging, as the prescriptions are derived by your responses to how each lens changes your vision and not just pulled out of the air. So if you got the wrong prescription it sounds like you are blind and dumb. FYI..(Hoopes retested my prescription before lasik and it was the same as Dr. Paxman's).
In short, I only found this board by googling his name as I had misplaced the office number and needed to contact them for more artificial tears. After reading a couple of the reviews I had to add my own. Great doctor. Very knowledgable. Highly recommend.

5
★★★★★

I cannot believe some of the reviews I have read on here. "The staff wasn't extremely friendly, I'm not coming back".. The last time I checked I was actually going to the eye doctor to see the doctor, not the staff! The friendliest staff doesn't make a good doctor.
Dr. Paxman, is nothing but sincere, genuine and very good at what he does. He covered all my options with me for vision problems and I opted for Lasik through Hoopes. Since my surgery (which is the greatest thing ever!) I have been doing my follow up with Dr. Paxman and he has always taken as much time as I needed and answered all my questions.
As for the comment that the "wrong prescriptions" were made.. This sounds like someone was really digging, as the prescriptions are derived by your responses to how each lens changes your vision and not just pulled out of the air. So if you got the wrong prescription it sounds like you are blind and dumb. FYI..(Hoopes retested my prescription before lasik and it was the same as Dr. Paxman's).
In short, I only found this board by googling his name as I had misplaced the office number and needed to contact them for more artificial tears. After reading a couple of the reviews I had to add my own. Great doctor. Very knowledgable. Highly recommend.

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i have kerataconous and have very poor vision with glasses. i have always struggled in contact lenses and i have to wear them to get acceptable vision. dr paxman fit me in a new contact that is hard in the middle and soft on the edge and i have never seen better!

5
★★★★★

i have kerataconous and have very poor vision with glasses. i have always struggled in contact lenses and i have to wear them to get acceptable vision. dr paxman fit me in a new contact that is hard in the middle and soft on the edge and i have never seen better!

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The doctor was really good with me. He explained what I needed and was very clear. The young lady that helped me was very sweet and answered all my questions about glasses. She was very helpful, and was always smiling. It was nice to have her help me because she was the one who would be making my glasses. And I was getting two pair. But there was one co-worker that wasn't very nice to her at all and to me it seemed at times she would talk down to her. It bothered me but with a smile she just kepted on helping me. Her ability to not let it bother her while she helped me, I was impressed.

4
★★★★☆

The doctor was really good with me. He explained what I needed and was very clear. The young lady that helped me was very sweet and answered all my questions about glasses. She was very helpful, and was always smiling. It was nice to have her help me because she was the one who would be making my glasses. And I was getting two pair. But there was one co-worker that wasn't very nice to her at all and to me it seemed at times she would talk down to her. It bothered me but with a smile she just kepted on helping me. Her ability to not let it bother her while she helped me, I was impressed.

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1 out of 1 people found this review helpful.

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High quality eye exams. Staff was terrific with my kids and they made us all feel very confortable. They priced matched our contact lenses and gave us movie passes for being loyal patients.

5
★★★★★

High quality eye exams. Staff was terrific with my kids and they made us all feel very confortable. They priced matched our contact lenses and gave us movie passes for being loyal patients.

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We have been patients of Dr. Paxman for many years, and up until recently, we have been satisfied with the service. However, due to his staff changes and personnel, the customer service in this office is lacking. Our family has decided that this year will be our last visit to Dr. Paxman. And the cost of the frame is outrageous as well. The staff seem disinterested in providing service or even in addressing a customer when they walk in the office.

1
★☆☆☆☆

We have been patients of Dr. Paxman for many years, and up until recently, we have been satisfied with the service. However, due to his staff changes and personnel, the customer service in this office is lacking. Our family has decided that this year will be our last visit to Dr. Paxman. And the cost of the frame is outrageous as well. The staff seem disinterested in providing service or even in addressing a customer when they walk in the office.

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0 out of 1 people found this review helpful.

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I am impressed with the care from the Dr. but as for the staff they are monotone and don't seem interested in really taking the time to HELP with getting the right pair of glasses for you. I felt like I was putting them out and ended up getting a pair of frames that I was not happy with. My fault for settling.

3
★★★☆☆

I am impressed with the care from the Dr. but as for the staff they are monotone and don't seem interested in really taking the time to HELP with getting the right pair of glasses for you. I felt like I was putting them out and ended up getting a pair of frames that I was not happy with. My fault for settling.

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0 out of 1 people found this review helpful.

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NEVER GO HERE!!! ever ever ever!! The girls up front were nice. Very dishonest and money hungry. Poor result and completely wrong perscription. Don't go!!!!

1
★☆☆☆☆

NEVER GO HERE!!! ever ever ever!! The girls up front were nice. Very dishonest and money hungry. Poor result and completely wrong perscription. Don't go!!!!

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0 out of 1 people found this review helpful.

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This was the one and only time I trusted my eyes to an Optometrist instead of an Opthomologist. I cannot believe how wrong they had my perscription. (and my daughter's) I am sticking with Dr Cook in Provo.

1
★☆☆☆☆

This was the one and only time I trusted my eyes to an Optometrist instead of an Opthomologist. I cannot believe how wrong they had my perscription. (and my daughter's) I am sticking with Dr Cook in Provo.

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0 out of 1 people found this review helpful.

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Having never been to have my eyes check in my life, I was impressed by the friendly service and availability of this center. Service was prompt, and patient. I never could get those darn contacts in! Oh well, glasses work fine.

4
★★★★☆

Having never been to have my eyes check in my life, I was impressed by the friendly service and availability of this center. Service was prompt, and patient. I never could get those darn contacts in! Oh well, glasses work fine.

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1 out of 1 people found this review helpful.

 

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