Peter S Brightman Inc: Miao Cheng DDS

★★★★☆
  • 720 Ramona Ave # 204 Ste 204

    Corona, CA 92879

    Map & Directions
  • 951-735-5588

Health & Medical

Health & Medical
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NOT IMPRESSED WITH THE STAFF AT ALL! Had to wait more than 15 minutes for a scheduled consult. It's been two weeks since the initial visit and I still have not received a return call as to the cost of the treatment. Customer service is lacking and they do not follow-up. If I'm going to spend thousands of dollars, I expect the Dentist and his staff to value me as a customer/patient and more imporantly don't infringe upon my time.

1
★☆☆☆☆

NOT IMPRESSED WITH THE STAFF AT ALL! Had to wait more than 15 minutes for a scheduled consult. It's been two weeks since the initial visit and I still have not received a return call as to the cost of the treatment. Customer service is lacking and they do not follow-up. If I'm going to spend thousands of dollars, I expect the Dentist and his staff to value me as a customer/patient and more imporantly don't infringe upon my time.

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I myself have always seen Dr. Murray (may he rest in peace) and I loved the honesty and care I received so much, that I referred a friend who had an estimate for dental work in LA county for over $7,000. My friend saw Dr. Brightman, and it turns out my friend didn't need half the work the other dentist told him. He got all that was necessary from Dr. Brightman for less than $2,000. My friend now lives in Arizona and still comes down to Corona for his dental needs.

5
★★★★★

I myself have always seen Dr. Murray (may he rest in peace) and I loved the honesty and care I received so much, that I referred a friend who had an estimate for dental work in LA county for over $7,000. My friend saw Dr. Brightman, and it turns out my friend didn't need half the work the other dentist told him. He got all that was necessary from Dr. Brightman for less than $2,000. My friend now lives in Arizona and still comes down to Corona for his dental needs.

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The staff at Dr. Brightman's office is so patient, kind, welcoming and knowledgeable. My husband requires a lot of specialty work and is terrified of the dentist. They always accommodate his hectic schedule and make him feel at ease. I have called several times to get explanation of his services and they spend a prolonged amount of time with me on the phone until I fully understand. Dr. Brightman himself has always conducted himself professionally and only recommends what is necessary to the patients care. He is friendly yet diligent in his work and likes to just get down to business. I fully trust him with our routine dental work as well as our specialty visits. Dr. Murray was a great dentist and a kind man. My kids felt very comfortable in his care. Rest in Peace, Dr. Murray. You will be missed.

5
★★★★★

The staff at Dr. Brightman's office is so patient, kind, welcoming and knowledgeable. My husband requires a lot of specialty work and is terrified of the dentist. They always accommodate his hectic schedule and make him feel at ease. I have called several times to get explanation of his services and they spend a prolonged amount of time with me on the phone until I fully understand. Dr. Brightman himself has always conducted himself professionally and only recommends what is necessary to the patients care. He is friendly yet diligent in his work and likes to just get down to business. I fully trust him with our routine dental work as well as our specialty visits. Dr. Murray was a great dentist and a kind man. My kids felt very comfortable in his care. Rest in Peace, Dr. Murray. You will be missed.

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I have been going to Dr. Brightman for more than 10 years. The only way I would ever go to someone else is, if he retired.

5
★★★★★

I have been going to Dr. Brightman for more than 10 years. The only way I would ever go to someone else is, if he retired.

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Excellent dentist. I would recommend Dr. Brightman to everyone. My son used to need sedation before going to the dentist. He is completely comfortable with Dr. Brightman's services and has never needed sedation with Dr. Brightman. The office staff is friendly also.

5
★★★★★

Excellent dentist. I would recommend Dr. Brightman to everyone. My son used to need sedation before going to the dentist. He is completely comfortable with Dr. Brightman's services and has never needed sedation with Dr. Brightman. The office staff is friendly also.

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1 out of 1 people found this review helpful.

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Dr. Brightman and his staff have been very helpful each my husband and I go in for our dental needs. Best part is that they are considerate of our time and always address any concern we may have.

5
★★★★★

Dr. Brightman and his staff have been very helpful each my husband and I go in for our dental needs. Best part is that they are considerate of our time and always address any concern we may have.

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1 out of 1 people found this review helpful.

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This office is completely money motivated. Will talk you into having unnecessary work done and to get you to accept it, will tell you your insurance will cover more than they actually will - you get stuck with a bigger bill. Dr. Brightman has a terrible chair-side manner. Doesn't care how his patients are doing during procedures. He got upset listening to his staff's conversation and DROPPED a handful of instruments on my chest as if I were a piece of furniture. He's more interested in what's going on in the office than his patients and the work he's performing. DON'T GO THERE.

1
★☆☆☆☆

This office is completely money motivated. Will talk you into having unnecessary work done and to get you to accept it, will tell you your insurance will cover more than they actually will - you get stuck with a bigger bill. Dr. Brightman has a terrible chair-side manner. Doesn't care how his patients are doing during procedures. He got upset listening to his staff's conversation and DROPPED a handful of instruments on my chest as if I were a piece of furniture. He's more interested in what's going on in the office than his patients and the work he's performing. DON'T GO THERE.

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0 out of 1 people found this review helpful.

Business Response:

I regret that this patient is unhappy with our office. As is our custom, this patient was informed of the fees for services provided in advance. We make every effort to provide an accurate estimate of what the insurance companies will pay as well, but on rare occasions they do not pay what we expect, in which case the balance is of course the responsibility of the patient. This patient had no complaints about the quality of the services I provided but simply refused to take care of the balance. I would also like to mention that as a PPO provider, my office provides many services at a reduced fee and frequently give significant discounts to our patients without insurance. I can assure you I did not drop any instruments on this patient and do not do unnecesary work. I also occasionally do charity work for missionaries and pastors. Peter Brightman, DMD
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Great administration staff, good office environment, long wait, lack of interest in patient's concerns, poor doctor - patient communication. The office is mostly revenue motivated and does not exercise good balance between revenue and patient satisfaction.

Would consider the office for minor routine dental work. The overall work quality is satisfactory.

3
★★★☆☆

Great administration staff, good office environment, long wait, lack of interest in patient's concerns, poor doctor - patient communication. The office is mostly revenue motivated and does not exercise good balance between revenue and patient satisfaction.

Would consider the office for minor routine dental work. The overall work quality is satisfactory.

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Business Response:

I am not sure why this patient thinks we are just revenue motivated, since they do not say. Again, I would also like to mention that as a PPO provider, my office provides many services at a reduced fee and frequently give significant discounts to our patients without insurance. I also occasionally do charity work for missionaries and pastors. I regret that I failed to meet expectaions in doctor-patient communication....something for me to work on. Happy this patient was satisfied with the quality of work provided since I take great pride in that. Peter Brightman, DMD
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I had a HORRIBLE experience with Dr. Brightman himself! I had to have filling work done, and for years (at any dentist) have had my legs shake uncontrollably during drilling. I TRY to relax and keep my mind off of it, but to no avail. Other dentists understand, and work around that, comforting me... This happened with him, and he YELLED at me, telling me I was too hard to work on. He stopped in the middle of treatment and took a break. When he came back and continued, he caught my hair between his arm and chair. I let him know. He just told me to "keep my hair out of his way"... His assistant kept trying to comfort me. When I left (in tears), I told his KIND staff I would NOT return for another treatment. I was referred to Dr. MURRAY for further treatments. I have been seeing Dr. Murray ever since!

3
★★★☆☆

I had a HORRIBLE experience with Dr. Brightman himself! I had to have filling work done, and for years (at any dentist) have had my legs shake uncontrollably during drilling. I TRY to relax and keep my mind off of it, but to no avail. Other dentists understand, and work around that, comforting me... This happened with him, and he YELLED at me, telling me I was too hard to work on. He stopped in the middle of treatment and took a break. When he came back and continued, he caught my hair between his arm and chair. I let him know. He just told me to "keep my hair out of his way"... His assistant kept trying to comfort me. When I left (in tears), I told his KIND staff I would NOT return for another treatment. I was referred to Dr. MURRAY for further treatments. I have been seeing Dr. Murray ever since!

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Business Response:

I regret that this patient had a bad experience with me. I must have been having a bad day. As I recall her hair got caught under the chair between the chair and my leg and I inadvertently pulled it, then immediately apologized. Fortunately these types of incidents are very rare. Clearly, by her own admission, and like many people, this patient was very apprehensive about dental procedures. We offer sedation to our apprehensive patients to help make the dental experience more comfortable. Peter Brightman, DMD
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Dr. Brightman's office is a wonderful choice for all your dental needs! Our family also went to a few dentists before finding Dr. Murray and we will follow him wherever he practices dentistry. He is just an amazing dentist and we have been to many over the years. He always listens, explains every procedure, is patient and kind, etc. Dr. Brightman's office is an excellent dental office to choose for yourself and/or family and the office staff is also very friendly and helpful. In my opinion, they are the best in Corona!

5
★★★★★

Dr. Brightman's office is a wonderful choice for all your dental needs! Our family also went to a few dentists before finding Dr. Murray and we will follow him wherever he practices dentistry. He is just an amazing dentist and we have been to many over the years. He always listens, explains every procedure, is patient and kind, etc. Dr. Brightman's office is an excellent dental office to choose for yourself and/or family and the office staff is also very friendly and helpful. In my opinion, they are the best in Corona!

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We have used a couple of different dentists since moving to Corona and were disappointed with all of them until we found Dr. Peter Brightman's office. We personally use Dr. Murray and think he is the greatest. The service, the care and the attention to their clients is unmatched. You feel as though you are the only patient they have because they really get to know you and your family. Even for those of us that are afraid of the dentist Dr. Brightman's office makes us feel safe and secure and takes great care of our oral health. I would highly recommend this office to anyone looking for a new dentist in Corona.

5
★★★★★

We have used a couple of different dentists since moving to Corona and were disappointed with all of them until we found Dr. Peter Brightman's office. We personally use Dr. Murray and think he is the greatest. The service, the care and the attention to their clients is unmatched. You feel as though you are the only patient they have because they really get to know you and your family. Even for those of us that are afraid of the dentist Dr. Brightman's office makes us feel safe and secure and takes great care of our oral health. I would highly recommend this office to anyone looking for a new dentist in Corona.

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1 out of 1 people found this review helpful.

More about Peter S Brightman Inc: Miao Cheng DDS

We are a private practice providing comprehensive family and cosmetic dentistry. Our focus is always on the best interests of our patients, prevention and excellence. Dr Brightman has extensive training and experience in dental implant placement and restorations; cosmetic dentistry; including veneers (lumineers); bonding, white fillings, and tooth whitening; crowns and bridges, root canals, oral surgery (including third molar extractions); children's dentistry; partial and full dentures; and periodontal therapy (gum treatments). If you are apprehensive, about seeing the dentist, we have sedation available. Our professional and experienced staff includes two hygienists, an orthodontist, a periodontist, an endodontist, and associate general/children's dentist. As a result you can almost always have all your dental needs met in one location. Financial options include all major credit and ATM cards, cash, and checks. Payment plans are available. Most Insurance Plans Accepted.

 

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