Petrol, Candide J, DDS Candide Petrol INC

★★☆☆☆
  • 41011 California Oaks Rd Ste 201

    Murrieta, CA 92562

    Map & Directions
  • 951-698-8200

About Petrol, Candide J, DDS Candide Petrol INC

Health & Medical

Health & Medical
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2.4 5
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The office was NOT honest!!! I was advised of what my share of the costs would be for my sons braces but once they were actually on, the story changed. I was then advised that she had messed up my initial quote because this was going to be a 'phase 1' treatment and my insurance only covered 'phase 2'. I was left to pay ENTIRE expense out of pocket. Since that time my son has gone to another office for his 'phase 2' and I can honestly say that nothing was accomplished with his 'phase 1' except for Petrols office nickeling and diming a single mother. PLUS when I made his initial appointment there was not a day available at the office closet to me that worked with my schedule so I was stuck going to the furthest away office. When I later tried to switch to the closet office, I was advised that I couldnt so I was left driving quite a distance with every appointment. His work has been extensive this go around but we are finally seeing actual results with a honest, reliable, friendly provider....not Petrols office.

2
★★☆☆☆

The office was NOT honest!!! I was advised of what my share of the costs would be for my sons braces but once they were actually on, the story changed. I was then advised that she had messed up my initial quote because this was going to be a 'phase 1' treatment and my insurance only covered 'phase 2'. I was left to pay ENTIRE expense out of pocket. Since that time my son has gone to another office for his 'phase 2' and I can honestly say that nothing was accomplished with his 'phase 1' except for Petrols office nickeling and diming a single mother. PLUS when I made his initial appointment there was not a day available at the office closet to me that worked with my schedule so I was stuck going to the furthest away office. When I later tried to switch to the closet office, I was advised that I couldnt so I was left driving quite a distance with every appointment. His work has been extensive this go around but we are finally seeing actual results with a honest, reliable, friendly provider....not Petrols office.

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Never happy with circus-like atmosphere in the office, games, contests and skate nights. Just wanted my daughter to get her braces, come in for adjustments and be done with it. Dr. P. spent more time mingling/sipping coffee in the waiting area with the moms than she did with her patients. When my daughter went to her, she had her assistants tend to her, while she would be visiting in the waiting room. Also, my daughter was reprimanded once for some bands 'breaking' between appointments. When Dr. P observed this, she said my daughter wouldn't be getting her wooden nickels this time (yeah, wooden nickels). It had in fact been Dr. Petrol who had ordered an assistant at the previous appointment to remove these bands and not that of my daughter's doing. I had to call her on it and she wasn't at all pleased. She had to search on my daughter's chart before acknowledging I was right.

My daughter's teeth did turn out well, however, so I have to give Dr. Petrol this much. I just felt her office operations and lack of one-on-one with her patients led a lot to be desired. I took my younger child to another, excellent orthodontist without the fanfare ~ he did his own exams, braces and adjustments, with the help of only two dental assistants ~ and were much happier. Some people might like all the hoopla offered by many medical practitioners these days, but I do not.

If you enjoy an arcade atmosphere and a variety of people checking on your child's progress each month, then be my guest. Dr. Petrol's practice was just not up to our personal standards.

2
★★☆☆☆

Never happy with circus-like atmosphere in the office, games, contests and skate nights. Just wanted my daughter to get her braces, come in for adjustments and be done with it. Dr. P. spent more time mingling/sipping coffee in the waiting area with the moms than she did with her patients. When my daughter went to her, she had her assistants tend to her, while she would be visiting in the waiting room. Also, my daughter was reprimanded once for some bands 'breaking' between appointments. When Dr. P observed this, she said my daughter wouldn't be getting her wooden nickels this time (yeah, wooden nickels). It had in fact been Dr. Petrol who had ordered an assistant at the previous appointment to remove these bands and not that of my daughter's doing. I had to call her on it and she wasn't at all pleased. She had to search on my daughter's chart before acknowledging I was right.

My daughter's teeth did turn out well, however, so I have to give Dr. Petrol this much. I just felt her office operations and lack of one-on-one with her patients led a lot to be desired. I took my younger child to another, excellent orthodontist without the fanfare ~ he did his own exams, braces and adjustments, with the help of only two dental assistants ~ and were much happier. Some people might like all the hoopla offered by many medical practitioners these days, but I do not.

If you enjoy an arcade atmosphere and a variety of people checking on your child's progress each month, then be my guest. Dr. Petrol's practice was just not up to our personal standards.

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Dr. Petrol is a scam. She takes monies and does not finish work. If you question her she becomes almost hostile. She leaves all the work for the assistants and prolongs care. WHen moneis are paid she doesnt like to see you. We went to another ortho who said he fixes all her mistakes. She makes alot of money now but eventually karma will find her.

1
★☆☆☆☆

Dr. Petrol is a scam. She takes monies and does not finish work. If you question her she becomes almost hostile. She leaves all the work for the assistants and prolongs care. WHen moneis are paid she doesnt like to see you. We went to another ortho who said he fixes all her mistakes. She makes alot of money now but eventually karma will find her.

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Not so great. Seldom talked to me as the parent. Not sure she actually knew who my child was. My regular dentist quit referring patients to her and I certainly will not refer her myself. She did offer a payment plan but never followed up and my oldest never got a retainer.

2
★★☆☆☆

Not so great. Seldom talked to me as the parent. Not sure she actually knew who my child was. My regular dentist quit referring patients to her and I certainly will not refer her myself. She did offer a payment plan but never followed up and my oldest never got a retainer.

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I love Dr. Petrol and staff because their friendly office is run like a well oiled machine. As a busy mom with lots of appointments for my kids, it is refreshing to be in and out of the orthodontist office quickly each month. This was not the case with our last orthodontist. My daughter's braces are affordable and her teeth are looking fabulous. All this and I don't have to invest hours each month, just minutes.

5
★★★★★

I love Dr. Petrol and staff because their friendly office is run like a well oiled machine. As a busy mom with lots of appointments for my kids, it is refreshing to be in and out of the orthodontist office quickly each month. This was not the case with our last orthodontist. My daughter's braces are affordable and her teeth are looking fabulous. All this and I don't have to invest hours each month, just minutes.

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