Potter, Cheryl A, Md - Lake Pointe Women's Centre

★★★☆☆
  • 5700 Rowlett Rd Ste 100

    Rowlett, TX 75089

    Map & Directions
  • 972-475-9505

About Potter, Cheryl A, Md - Lake Pointe Women's Centre

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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Cheryl and Amy are a good team. I've been going to them for years as well as my mother and my friends. Dr Potter also delivered my best friends baby. Cheryl Potter is usually hard to see because she works at the hospital too delivering babies. So anyone who has a problem can go somewhere else. She has her passion and at least Amy is nice enough and well trained to take her place when needed. I love these women! :)

5
★★★★★

Cheryl and Amy are a good team. I've been going to them for years as well as my mother and my friends. Dr Potter also delivered my best friends baby. Cheryl Potter is usually hard to see because she works at the hospital too delivering babies. So anyone who has a problem can go somewhere else. She has her passion and at least Amy is nice enough and well trained to take her place when needed. I love these women! :)

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I am thoroughly suprised by the negative comments. I have been a patient of Dr. Potter's and Amy Hantes' for many years and have never received anything but superior care. Dr. Potter delivered both of my children and I saw Amy for several appointments as well. I was never denied access to see Dr. Potter but was offered to see Amy for non-emergent problems. I have referred many family members and co-workers to this practice and they have all had positive experiences.

5
★★★★★

I am thoroughly suprised by the negative comments. I have been a patient of Dr. Potter's and Amy Hantes' for many years and have never received anything but superior care. Dr. Potter delivered both of my children and I saw Amy for several appointments as well. I was never denied access to see Dr. Potter but was offered to see Amy for non-emergent problems. I have referred many family members and co-workers to this practice and they have all had positive experiences.

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I went to see Dr. Potter based on knowing someone else in my office who used her. I needed a second opinion on something or I thought if I liked her well enough that I would switch to her. They told me when I called to schedule the appointment that I would see her PA unless I had a problem which I did. So when I went in I did see her but very briefly and she acted hesitant to answer any questions I had and just seemed to be in a hurry to get done with me.
I never returned and didn't care for her bed side manner at all.

1
★☆☆☆☆

I went to see Dr. Potter based on knowing someone else in my office who used her. I needed a second opinion on something or I thought if I liked her well enough that I would switch to her. They told me when I called to schedule the appointment that I would see her PA unless I had a problem which I did. So when I went in I did see her but very briefly and she acted hesitant to answer any questions I had and just seemed to be in a hurry to get done with me.
I never returned and didn't care for her bed side manner at all.

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The staff seems to be in a rush to get you off the phone as soon as possible. I only saw Dr. Potter the first time I went in and after that it has always been Amy (NP). The only reason I keep going is because it's so close to my house, otherwise I would look for a new doctor. My previous doctor was the best. He knew me and was truly concerned about my health. Too bad he retired.

2
★★☆☆☆

The staff seems to be in a rush to get you off the phone as soon as possible. I only saw Dr. Potter the first time I went in and after that it has always been Amy (NP). The only reason I keep going is because it's so close to my house, otherwise I would look for a new doctor. My previous doctor was the best. He knew me and was truly concerned about my health. Too bad he retired.

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this office will schedule multiple Office visits for unnecessary follow ups. at our first appt. Amy gave us a diagnosis and treatment plan and told us to come back in a week and if there was no improvement Dr. Potter would see us. At the second appt. Amy said well there has been no change so come back in a week and see dr. potter. my third visit i finally saw dr. potter who gave me the same wrong diagnosis as Amy and would have sent me away had i not been stern with her to find out what was wrong. I told her i had taken off work three days and paid $75 in copays. i wanted it fixed. The office staff can also be rude and have unpleasant mannerisms. Their rooms are set up so the bed is lined up with the door. everytime the door opens you see people in the hallway. When i went to another dr. for a second opinion, the office staff used every trick in the book not to send the records. i sent the authorization over on a Tuesday. i called on Thursday to make sure they had been sent and i was told they were waiting on the dr. approval. Thursday afternoon i rec'd a phone call asking me why i wanted my records sent to another dr. and i was told they would be mailed. I arrived at my new dr. appt on Monday and still no records. when the new dr. called Potter's office they were told the fax and emails were down. however 15 minutes before my appointment someone from dr. potter's office called me to see if she could fax me a letter.

1
★☆☆☆☆

this office will schedule multiple Office visits for unnecessary follow ups. at our first appt. Amy gave us a diagnosis and treatment plan and told us to come back in a week and if there was no improvement Dr. Potter would see us. At the second appt. Amy said well there has been no change so come back in a week and see dr. potter. my third visit i finally saw dr. potter who gave me the same wrong diagnosis as Amy and would have sent me away had i not been stern with her to find out what was wrong. I told her i had taken off work three days and paid $75 in copays. i wanted it fixed. The office staff can also be rude and have unpleasant mannerisms. Their rooms are set up so the bed is lined up with the door. everytime the door opens you see people in the hallway. When i went to another dr. for a second opinion, the office staff used every trick in the book not to send the records. i sent the authorization over on a Tuesday. i called on Thursday to make sure they had been sent and i was told they were waiting on the dr. approval. Thursday afternoon i rec'd a phone call asking me why i wanted my records sent to another dr. and i was told they would be mailed. I arrived at my new dr. appt on Monday and still no records. when the new dr. called Potter's office they were told the fax and emails were down. however 15 minutes before my appointment someone from dr. potter's office called me to see if she could fax me a letter.

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The thing that annoys me is that you get undressed sit in the room with just this little paper thing on forever before the doctor sees you. When the doctor finally arrive they are in a hurry and rushing. Overall the office is nice and clean and the nurses are wonderful. The older gentlemen that's in charge of the sonograms I just love him. The most kind and gentle person you could meet. He has a great personality!!! Now for check out oh goodness this lady acts like she do not want to be there or something. Just rude, my thing if you are tired of your job get another one.

2
★★★★☆

The thing that annoys me is that you get undressed sit in the room with just this little paper thing on forever before the doctor sees you. When the doctor finally arrive they are in a hurry and rushing. Overall the office is nice and clean and the nurses are wonderful. The older gentlemen that's in charge of the sonograms I just love him. The most kind and gentle person you could meet. He has a great personality!!! Now for check out oh goodness this lady acts like she do not want to be there or something. Just rude, my thing if you are tired of your job get another one.

Pros: Wonderful Assistant (Amy Petterson)

Cons: Rude ck out lady

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Most people don't want to see a Nurse Practioner when they go to have their baby. I was disappointed a few times when I went in and was scheduled to see Amy instead of Dr. Potter. The only time I ever saw Dr. Potter was during my last month of pregnancy and 2 minutes before my son was delivered.

She was there when there was a problem or when I just "had" to see her but if you want that one-on-one relationship with the person who will be delivering your baby - you're not going to get it here.

I've been to her practice for years prior for my well-woman exams and such. I love the staff (except for the check out lady who can be quite rude.) Amy Peterson (the nurse practioner) is great but sometimes you just want to see the Dr. Depends on what you're looking for if you'll be happy with her office or not. I'm not so set on having to see her every time so the office experience was satisfactory with me. Others, who want to see the actual doctor every time - would not be happy going here.

3
★★★☆☆

Most people don't want to see a Nurse Practioner when they go to have their baby. I was disappointed a few times when I went in and was scheduled to see Amy instead of Dr. Potter. The only time I ever saw Dr. Potter was during my last month of pregnancy and 2 minutes before my son was delivered.

She was there when there was a problem or when I just "had" to see her but if you want that one-on-one relationship with the person who will be delivering your baby - you're not going to get it here.

I've been to her practice for years prior for my well-woman exams and such. I love the staff (except for the check out lady who can be quite rude.) Amy Peterson (the nurse practioner) is great but sometimes you just want to see the Dr. Depends on what you're looking for if you'll be happy with her office or not. I'm not so set on having to see her every time so the office experience was satisfactory with me. Others, who want to see the actual doctor every time - would not be happy going here.

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Everytime I went for an appointment with this doctor, I always had to see her PA. I didn't like that as well because when you go for these kinds of things you want to know for sure what's going on. However I like her PA and would go again to see her instead.

1
★☆☆☆☆

Everytime I went for an appointment with this doctor, I always had to see her PA. I didn't like that as well because when you go for these kinds of things you want to know for sure what's going on. However I like her PA and would go again to see her instead.

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When I was about 8 weeks pregnant I made an appointment to see her.I never had a chance to meet her at that appointment or all the other appointments.I always saw her physician assistant.I was very upset so I looked for a new doctor .

1
★☆☆☆☆

When I was about 8 weeks pregnant I made an appointment to see her.I never had a chance to meet her at that appointment or all the other appointments.I always saw her physician assistant.I was very upset so I looked for a new doctor .

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Potter, Cheryl A, Md - Lake Pointe Women's Centre Office Locations:

972-475-9505

5700 Rowlett Rd Ste 100

Rowlett, TX, TX 75089

Get Directions
972-475-9505

5700 Rowlett Road Suite 100

Rowlett, TX, TX 75089

Get Directions
 

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