Pounders Steven M Md

★★★★☆

About Pounders Steven M Md

Health & Medical

Health & Medical
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I have been going to Dr. Pounders for over 10 years. He has always been kind, patient and thorough. I appreciate that he has evening hours available.

3
★★★★★

I have been going to Dr. Pounders for over 10 years. He has always been kind, patient and thorough. I appreciate that he has evening hours available.

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incompetent staff, phone calls not returned, lack of profssionalism by staff, etc. There is no reason to accept bad service from a medical office. Dr Pounders staff is rude, they did not return SEVERAL of my phone calls. Needless to say I would not trust them with my medical needs, records or being discreet with handling personal information.

1
★☆☆☆☆

incompetent staff, phone calls not returned, lack of profssionalism by staff, etc. There is no reason to accept bad service from a medical office. Dr Pounders staff is rude, they did not return SEVERAL of my phone calls. Needless to say I would not trust them with my medical needs, records or being discreet with handling personal information.

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I started going to Dr. Pounders in 1998--back then his office was efficient, friendly and very professional. I moved away and returned to the area returning to Dr. Pounders. From the start I noticed that getting someone on the phone in his office was very difficult. No one ever answered the phone, and when I left a message I had a difficult time getting anyone to call me back. I was finally able to make appointments after calling repeatedly. Nevertheless, this lack of staff response makes critical communication between the office and patients more difficult than it should be and very frustrating.

Also, the lack of professionalism with the office staff was quite noticeable. During several visits there was quite a bit of horseplay and loud conversations between the staff in the office.

While I like Dr. Pounders and his bedside manners, I was so disappointed with the way that his office is being run by his staff that I decided to change physicians . Until Dr. Pounders decides to address the issues with his staff, his practice will continue down the path of mediocrity.

2
★★☆☆☆

I started going to Dr. Pounders in 1998--back then his office was efficient, friendly and very professional. I moved away and returned to the area returning to Dr. Pounders. From the start I noticed that getting someone on the phone in his office was very difficult. No one ever answered the phone, and when I left a message I had a difficult time getting anyone to call me back. I was finally able to make appointments after calling repeatedly. Nevertheless, this lack of staff response makes critical communication between the office and patients more difficult than it should be and very frustrating.

Also, the lack of professionalism with the office staff was quite noticeable. During several visits there was quite a bit of horseplay and loud conversations between the staff in the office.

While I like Dr. Pounders and his bedside manners, I was so disappointed with the way that his office is being run by his staff that I decided to change physicians . Until Dr. Pounders decides to address the issues with his staff, his practice will continue down the path of mediocrity.

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I have been a patient of Dr. Pounders for over 7 years now. He's compassionate, considerate & very caring about his patients. He takes his time and doesn't rush you through your visit. He listens to you and feels what you're going through and talks with you about the best treatment options available.
With their recent move, this location is more convenient to more people as I don't have to deal with Central traffic.
His front office personnel are sweet & very helpful.
I strongly recommend Dr. Pounders to anyone seeking medical care.

5
★★★★★

I have been a patient of Dr. Pounders for over 7 years now. He's compassionate, considerate & very caring about his patients. He takes his time and doesn't rush you through your visit. He listens to you and feels what you're going through and talks with you about the best treatment options available.
With their recent move, this location is more convenient to more people as I don't have to deal with Central traffic.
His front office personnel are sweet & very helpful.
I strongly recommend Dr. Pounders to anyone seeking medical care.

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Pounders Steven M Md Office Locations:

214-520-8833

4205 Buena Vista St

Dallas, GA, TX 75205

Get Directions
214-520-8833

4205 Buena Vista Street

Dallas, TX, TX 75205

Get Directions
 

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