Premier Dental Group

★★★☆☆
  • 310 South Lake Avenue

    Pasadena, CA 91101

    Map & Directions
  • 626-795-6855

About Premier Dental Group

Categories
  • Dentists
  • Oral Surgeons
  • Orthodontists

Health & Medical

Health & Medical
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3.2667 15
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I felt like i was at a used car lot. Instead of getting good care, I felt like I was being sold some expensive service every step of the way. II won't be going back. I just wanted to get my teeth cleaned and I ended up feeling like I had to hold on tightly to my pocket book.

1
★☆☆☆☆

I felt like i was at a used car lot. Instead of getting good care, I felt like I was being sold some expensive service every step of the way. II won't be going back. I just wanted to get my teeth cleaned and I ended up feeling like I had to hold on tightly to my pocket book.

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Terrible shiesty dental office!! Some of these other reviews must come from the people who work there because ANYONE who is a patient there for any time knows that when it comes to their business and billing ethics... THEY HAVE NONE. It is ALL about milking you and your insurance for everything they can get, and once they have it ... LOOK OUT! Pay attention to what you are signing! I have never seen anything so unethical. And Diana, the insurance lady is a serious B@$%H. The front office staff can be seriously unprofessional, cold and rude. They should all be ASHAMED. Anyone thinking of going to them should RUN!!

1
★☆☆☆☆

Terrible shiesty dental office!! Some of these other reviews must come from the people who work there because ANYONE who is a patient there for any time knows that when it comes to their business and billing ethics... THEY HAVE NONE. It is ALL about milking you and your insurance for everything they can get, and once they have it ... LOOK OUT! Pay attention to what you are signing! I have never seen anything so unethical. And Diana, the insurance lady is a serious B@$%H. The front office staff can be seriously unprofessional, cold and rude. They should all be ASHAMED. Anyone thinking of going to them should RUN!!

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.

Surrounds you with advertisements.
Has sales staff, which patients have to go through, who push extra services.

1
★☆☆☆☆

Surrounds you with advertisements.
Has sales staff, which patients have to go through, who push extra services.

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I don't see how anyone could possible write a positive review about this company. They are complete scam artist who prey on unsuspecting victims. If you look on other review websites, Dental Plus has several of the same negative complaints written by many others. Be careful!! They are extremely unethical in their business billing practices.

Be very, very aware of considering any dental work performed at Dental Plus in Pasadena, California. They make you pay for ALL of your dental work upfront which should be a red flag warning, suggesting mostly unnecessary work. And if you decide to change your mind or cancel the procedure entirely (after you already paid for the procedure)...they will ignore your requests and only issue you a partial refund.

Dental Plus also makes you basically sign your life away. Read the fine print very carefully and make sure to question anything their "closer" makes you sign. This is the excuse they have given me for not refunding my money that I paid for in advance on work I NEVER HAD PERFORMED! Once you try contacting them via phone or even in person, they will give you the run around and tell you that their accounting department is handling it.

So future patients be very careful. I wish I would have read these reviews before ever stepping foot into Dental Plus' office. They are wolves in sheep's clothing and don't care about their patients....all they care about is getting your money with outrageous fees on procedures that are completely unnecessary!!

1
★☆☆☆☆

I don't see how anyone could possible write a positive review about this company. They are complete scam artist who prey on unsuspecting victims. If you look on other review websites, Dental Plus has several of the same negative complaints written by many others. Be careful!! They are extremely unethical in their business billing practices.

Be very, very aware of considering any dental work performed at Dental Plus in Pasadena, California. They make you pay for ALL of your dental work upfront which should be a red flag warning, suggesting mostly unnecessary work. And if you decide to change your mind or cancel the procedure entirely (after you already paid for the procedure)...they will ignore your requests and only issue you a partial refund.

Dental Plus also makes you basically sign your life away. Read the fine print very carefully and make sure to question anything their "closer" makes you sign. This is the excuse they have given me for not refunding my money that I paid for in advance on work I NEVER HAD PERFORMED! Once you try contacting them via phone or even in person, they will give you the run around and tell you that their accounting department is handling it.

So future patients be very careful. I wish I would have read these reviews before ever stepping foot into Dental Plus' office. They are wolves in sheep's clothing and don't care about their patients....all they care about is getting your money with outrageous fees on procedures that are completely unnecessary!!

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.

Many, many years ago, (about 30) I went to Dr. Roisman because he was listed as the nearest dentist in the geographic area provided by my insurance. At that time I had no fillings and considered myself to have better than normal oral hygiene. Over the next few years Dr. Roisman was able to change all of that. Every time I went in for a routine cleaning, there seemed to be an additional problem. Thanks to Roisman, I now have huge, ugly, mercury fillings in every molar. He even sent me to a periodontist suggesting that I had severe gum recession and my teeth might fall out. (I was 19 at the time.) On another occasion, a recent filling had fallen out and required replacement. When I asked about the whereabouts of the original mercury amalgam filling, Roisman casually said "it just passes on through." Years latter and after going to see him altogether, I went to another dentist for a routine exam. Everything checked out fine which was interesting since previously Roisman had found another problem that he said needed immediate attention. Eventually I was able to confirm some of my suspicions with my co-workers regarding the integrity of Dr. Roisman's office. They all said more or less the same thing. -Every time a check up, every time a problem.
In the early years, there was no such thing a personal computers and feedback. I am grateful for the opportunity now to read and consider others experiences before I make certain decisions. I can't believe all of the feedback which more currently resonates my experiences from many years ago. How is this guy still able to remain in business? Are there no consumer protection agencies in place to safeguard the public? When I asked my current dentist, also in Pasadena, if he had heard of this "shyster dentist" Dr. Roisman, he said he had and that he knew he had had his share of lawsuits over the years. If so many people know about Roisman's reputation, again why is he still around?
All I can say is BEWARE, BEWARE, BEWARE! Dr. Roisman's should change his name to Drill'em, Fill'em, and Bill'em. Zero stars would be more appropriate here.

1
★☆☆☆☆

Many, many years ago, (about 30) I went to Dr. Roisman because he was listed as the nearest dentist in the geographic area provided by my insurance. At that time I had no fillings and considered myself to have better than normal oral hygiene. Over the next few years Dr. Roisman was able to change all of that. Every time I went in for a routine cleaning, there seemed to be an additional problem. Thanks to Roisman, I now have huge, ugly, mercury fillings in every molar. He even sent me to a periodontist suggesting that I had severe gum recession and my teeth might fall out. (I was 19 at the time.) On another occasion, a recent filling had fallen out and required replacement. When I asked about the whereabouts of the original mercury amalgam filling, Roisman casually said "it just passes on through." Years latter and after going to see him altogether, I went to another dentist for a routine exam. Everything checked out fine which was interesting since previously Roisman had found another problem that he said needed immediate attention. Eventually I was able to confirm some of my suspicions with my co-workers regarding the integrity of Dr. Roisman's office. They all said more or less the same thing. -Every time a check up, every time a problem.
In the early years, there was no such thing a personal computers and feedback. I am grateful for the opportunity now to read and consider others experiences before I make certain decisions. I can't believe all of the feedback which more currently resonates my experiences from many years ago. How is this guy still able to remain in business? Are there no consumer protection agencies in place to safeguard the public? When I asked my current dentist, also in Pasadena, if he had heard of this "shyster dentist" Dr. Roisman, he said he had and that he knew he had had his share of lawsuits over the years. If so many people know about Roisman's reputation, again why is he still around?
All I can say is BEWARE, BEWARE, BEWARE! Dr. Roisman's should change his name to Drill'em, Fill'em, and Bill'em. Zero stars would be more appropriate here.

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1 out of 1 people found this review helpful.

.

Dr. Roisman, Dr. Letrong, Dr. Hopper, Roza RDH, Cathy RDA, Desiree RDA, Pinky RDA, Levy RDA, Maria RDA and of course Carmen and Amber who coordinated my treatment. Thank you all so much for making my dental experience so pleasant.
Marisol-Studio City

5
★★★★★

Dr. Roisman, Dr. Letrong, Dr. Hopper, Roza RDH, Cathy RDA, Desiree RDA, Pinky RDA, Levy RDA, Maria RDA and of course Carmen and Amber who coordinated my treatment. Thank you all so much for making my dental experience so pleasant.
Marisol-Studio City

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.

My experience at Dental Plus was first-rate. The staff was very helpful and extremely attentive. Dr. Roisman who did my initial assessment was very patient and informative. Dr. Halajian who performed my procedure was very sensitive to my needs and kept me informed. Before he began he explained what he was about to do and what I might experience. All this information was very helpful as I sat on the chair without any surprises.

After several days after my visit I received several calls on how I was feeling and if I was having any discomfort. I felt as though these calls were genuine and not a check the box type of process. I specially would like to thank Maya Johnson for this aspect.

During this entire process, I never felt pushed or pressured to have any work done. My care counselor Michi was very informative regarding the costs involved. I felt very comfortable and relaxed through out my experience at Dental Plus and recommend it to everybody. I will definitely return for any future work needed. I am proud and happy to call Dental Plus my new dental office.

5
★★★★★

My experience at Dental Plus was first-rate. The staff was very helpful and extremely attentive. Dr. Roisman who did my initial assessment was very patient and informative. Dr. Halajian who performed my procedure was very sensitive to my needs and kept me informed. Before he began he explained what he was about to do and what I might experience. All this information was very helpful as I sat on the chair without any surprises.

After several days after my visit I received several calls on how I was feeling and if I was having any discomfort. I felt as though these calls were genuine and not a check the box type of process. I specially would like to thank Maya Johnson for this aspect.

During this entire process, I never felt pushed or pressured to have any work done. My care counselor Michi was very informative regarding the costs involved. I felt very comfortable and relaxed through out my experience at Dental Plus and recommend it to everybody. I will definitely return for any future work needed. I am proud and happy to call Dental Plus my new dental office.

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.

I was so traumatized by Dental Plus that I haven??t seen a dentist in over two years now! The person who did my cleaning was more worried about saying hi to people walking down the hall than the power tool hitting my gums and teeth. At one point, I felt like a fish with a hook in my mouth as he was pulling the inside of my cheek and leaning over to talk to yet another person. When he was looking at what he was doing he was rushed and hitting the gums hard. In addition, I felt like an arm rest as he was resting an arm across my chest with a heavy hand pressing down my lip. The normally 10 minute cleaning took over 25 minutes as he stopped a couple of times and left without a word of whether we were done or if he would be back. Even though it says ??no latex? all over my file, they still used latex gloves until I asked them about it.

The whole place is more worried about your wallet and I felt like I was dealing with car salesmen. They pressure you to getting braces and whitening and there is propaganda everywhere saying how important it is to have a great smile. Best to avoid Dental Plus and find a place that cares about you and the health of your teeth, not your wallet.

1
★☆☆☆☆

I was so traumatized by Dental Plus that I haven??t seen a dentist in over two years now! The person who did my cleaning was more worried about saying hi to people walking down the hall than the power tool hitting my gums and teeth. At one point, I felt like a fish with a hook in my mouth as he was pulling the inside of my cheek and leaning over to talk to yet another person. When he was looking at what he was doing he was rushed and hitting the gums hard. In addition, I felt like an arm rest as he was resting an arm across my chest with a heavy hand pressing down my lip. The normally 10 minute cleaning took over 25 minutes as he stopped a couple of times and left without a word of whether we were done or if he would be back. Even though it says ??no latex? all over my file, they still used latex gloves until I asked them about it.

The whole place is more worried about your wallet and I felt like I was dealing with car salesmen. They pressure you to getting braces and whitening and there is propaganda everywhere saying how important it is to have a great smile. Best to avoid Dental Plus and find a place that cares about you and the health of your teeth, not your wallet.

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.

I had a great experience and results at Dental Plus. I was uneasy about going to the dentist but I am glad I decided to make the appointment. I am diabetic and had a poor fitting lower denture. I could barely chew my food. It was important for me to eat properly. After my consultation I decided to get 4 mini implants for my lower jaw. I am so glad I proceded. Now I have no problems chewing my food. The surgery was fast as well as the healing. The doctors and staff were great and helped me feel at ease. I highly recommend Dental Plus.

5
★★★★★

I had a great experience and results at Dental Plus. I was uneasy about going to the dentist but I am glad I decided to make the appointment. I am diabetic and had a poor fitting lower denture. I could barely chew my food. It was important for me to eat properly. After my consultation I decided to get 4 mini implants for my lower jaw. I am so glad I proceded. Now I have no problems chewing my food. The surgery was fast as well as the healing. The doctors and staff were great and helped me feel at ease. I highly recommend Dental Plus.

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.

First let me say, " I do not work at Dental Plus, I am not being compensated for this testimony and this is not being cut and pasted from another website in order to inflate a rating"! But what I am is a Healthcare Provider who is accustomed to giving and receiving quality healthcare and this is what is offered at Dental Plus. I have undergone extensive restorative, preventative, and cosmetic procedures over the last 12 years and I have without exception received state-of-the-art, extraordinary work. Dr. Roisman has assembled some of the finest specialist under one roof in order to provide his patients with competent and convenient care. What ever is needed it can be found in this practice! I have recommended and will continue to recommend this practice to my friends and coworkers. PRICEY???? NO! The quality care that they provide is worth every penny. I am not rich, and have paid for most of my care out-of-pocket. I have friends who have been to other Dentists and have paid much less, only to have their work either fail completely or need more expensive revisions. Do it right the first time - go to DENTAL PLUS!!!

5
★★★★★

First let me say, " I do not work at Dental Plus, I am not being compensated for this testimony and this is not being cut and pasted from another website in order to inflate a rating"! But what I am is a Healthcare Provider who is accustomed to giving and receiving quality healthcare and this is what is offered at Dental Plus. I have undergone extensive restorative, preventative, and cosmetic procedures over the last 12 years and I have without exception received state-of-the-art, extraordinary work. Dr. Roisman has assembled some of the finest specialist under one roof in order to provide his patients with competent and convenient care. What ever is needed it can be found in this practice! I have recommended and will continue to recommend this practice to my friends and coworkers. PRICEY???? NO! The quality care that they provide is worth every penny. I am not rich, and have paid for most of my care out-of-pocket. I have friends who have been to other Dentists and have paid much less, only to have their work either fail completely or need more expensive revisions. Do it right the first time - go to DENTAL PLUS!!!

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.

I had a crown and my 4 wisdom teeth removed. Best experience ever. I like being able to be put to sleep because I suffer from a severe case of dental anxiety. Honestly, all of these haters writing bad reviews about this dentist are crazy. The staff there is great and the service rocks. AND I DON'T WORK FOR THEM! I work in Post Production!

5
★★★★★

I had a crown and my 4 wisdom teeth removed. Best experience ever. I like being able to be put to sleep because I suffer from a severe case of dental anxiety. Honestly, all of these haters writing bad reviews about this dentist are crazy. The staff there is great and the service rocks. AND I DON'T WORK FOR THEM! I work in Post Production!

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.

I have gone to few dentist groups and i have to admit, Dental Plus is the best one so far. I will never go anywhere else. They are always on time and very courteous. Love their work. I recommend to everyone.

4
★★★★☆

I have gone to few dentist groups and i have to admit, Dental Plus is the best one so far. I will never go anywhere else. They are always on time and very courteous. Love their work. I recommend to everyone.

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.

Had two root canals and two crowns, as well as deep cleaning. Was very satisfied with the work. everything was explained thoroughly and I had a choice as to how to proceed with my treatment. Somewhat pricey. Very organized and friendly.

4
★★★★☆

Had two root canals and two crowns, as well as deep cleaning. Was very satisfied with the work. everything was explained thoroughly and I had a choice as to how to proceed with my treatment. Somewhat pricey. Very organized and friendly.

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.

I got a cleaning during my lunch hour!I called to make an appointment and the receptionist didn't think they took my insurance, but did some investigating and called me back the next day to tell me that I was covered.During my first visit, the insurance gal sat down with me and explained what my insurance would and wouldn't cover and made sure that I understood everything before I went in.The visit itself was great! They took x-rays and actual photos of my teeth and went through all of the pictures to show me what was going on with everything.

5
★★★★★

I got a cleaning during my lunch hour!I called to make an appointment and the receptionist didn't think they took my insurance, but did some investigating and called me back the next day to tell me that I was covered.During my first visit, the insurance gal sat down with me and explained what my insurance would and wouldn't cover and made sure that I understood everything before I went in.The visit itself was great! They took x-rays and actual photos of my teeth and went through all of the pictures to show me what was going on with everything.

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I had my molars taken out by Dental Plus's oral surgeon Dr. Lee. You are the best! I was afraid it was going to hurt big time. Nothing!
I will share this experience with friends and family.

5
★★★★★

I had my molars taken out by Dental Plus's oral surgeon Dr. Lee. You are the best! I was afraid it was going to hurt big time. Nothing!
I will share this experience with friends and family.

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1 out of 2 people found this review helpful.

Premier Dental Group Office Locations:

626-795-6855

310 South Lake Avenue

Pasadena, CA, CA 91101

Get Directions
626-795-6855

310 South Lake Avenue

Pasadena, CA, CA 91101

Get Directions
 

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