Premier Oral Surgery: Thomas Kuerschner, DDS

★★☆☆☆

About Premier Oral Surgery: Thomas Kuerschner, DDS

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Health & Medical

Health & Medical
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My husband had oral surgery at Southern Wisconsin Oral Surgery Center. The surgeon was expectational. I was not satisfied with the assistant. I had worked all night and drove my husband to his appointment. I stayed in the car to rest and later waited in the waiting room. I informed the receptionist that I was in the waiting area when I came in. I overheard the assistant complain that she went all the way out into the parking lot and couldn't find me when she went out there. The comments I overheard her making were inapropriate. I then went back to sit with my husband while he recovered. There was another pt in the recovery area under anesthesia that was giggling, with converation similar to an intoxicated person. The assistant was rude as it appeared she was annoyed with the behavior. I was not impressed with her professionalism. I telephoned the office mager to inform her of my negative experience but she was on vacation. I left my name telephone number but she never returned my call or maybe she was never given the message?? I will go elsewhere if I am in need of oral surgery.

2
★★☆☆☆

My husband had oral surgery at Southern Wisconsin Oral Surgery Center. The surgeon was expectational. I was not satisfied with the assistant. I had worked all night and drove my husband to his appointment. I stayed in the car to rest and later waited in the waiting room. I informed the receptionist that I was in the waiting area when I came in. I overheard the assistant complain that she went all the way out into the parking lot and couldn't find me when she went out there. The comments I overheard her making were inapropriate. I then went back to sit with my husband while he recovered. There was another pt in the recovery area under anesthesia that was giggling, with converation similar to an intoxicated person. The assistant was rude as it appeared she was annoyed with the behavior. I was not impressed with her professionalism. I telephoned the office mager to inform her of my negative experience but she was on vacation. I left my name telephone number but she never returned my call or maybe she was never given the message?? I will go elsewhere if I am in need of oral surgery.

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