Ramsey A. Ezaki, DDS

★★☆☆☆

About Ramsey A. Ezaki, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
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Dr. Sorenson used to be part of Sand Canyon Dental. I wrote a review on this practice and would not recommend this dental practice to anyone I actually liked. The dentist I saw was ok, Dr. Ezaki. However, he did some procedure while I was having cavities filled that the insurance didn't cover on the same day as a cavity filling visit. I asked if insurance covered it and was told 'Yes'. Guess what?? It wasn't. Again, the office staff is incompetent and the dr's try to upsell services that aren't necessary.

2
★★☆☆☆

Dr. Sorenson used to be part of Sand Canyon Dental. I wrote a review on this practice and would not recommend this dental practice to anyone I actually liked. The dentist I saw was ok, Dr. Ezaki. However, he did some procedure while I was having cavities filled that the insurance didn't cover on the same day as a cavity filling visit. I asked if insurance covered it and was told 'Yes'. Guess what?? It wasn't. Again, the office staff is incompetent and the dr's try to upsell services that aren't necessary.

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The services provided by the hygienist and dentist were fine. However, the office staff, particularly the insurance billing staff leave little to be desired. From day one, they have gotten everything completely wrong. When I try to reconcile the open items with them, I get the idea that they want me to think they know what they're doing, but I get the picture that they don't really know what they're doing. Unfortunately, a dentist's office staff can leave a lasting impression . . one that makes me say I would never go back. In addition, they performed procedures at my visit which aren't covered by the insurance on the same visit. One would think they were aware of these items rather than leaving their patients high and dry with something not being covered by insurance.

1
★★☆☆☆

The services provided by the hygienist and dentist were fine. However, the office staff, particularly the insurance billing staff leave little to be desired. From day one, they have gotten everything completely wrong. When I try to reconcile the open items with them, I get the idea that they want me to think they know what they're doing, but I get the picture that they don't really know what they're doing. Unfortunately, a dentist's office staff can leave a lasting impression . . one that makes me say I would never go back. In addition, they performed procedures at my visit which aren't covered by the insurance on the same visit. One would think they were aware of these items rather than leaving their patients high and dry with something not being covered by insurance.

Pros: None, really.

Cons: Staff that bills insurance is incompetent, as well as bills dual insurances both as primary

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I have had a different associate each appointment to perform dental work on me. I only liked 1 out of the 4 dentist that work there. I had to point out problems that they did not catch. I had to switch dentist to correct their work. I would not recommend going to this dentist because they are not consistant. I would never go back to Dr Sorensen's aka the Gum Butcher.

PROS: very high tech
CONS: they dont know how to use their high tech equipment

1
★☆☆☆☆

I have had a different associate each appointment to perform dental work on me. I only liked 1 out of the 4 dentist that work there. I had to point out problems that they did not catch. I had to switch dentist to correct their work. I would not recommend going to this dentist because they are not consistant. I would never go back to Dr Sorensen's aka the Gum Butcher.

PROS: very high tech
CONS: they dont know how to use their high tech equipment

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