Rand, Elliot J, Dds - Rand Dental Assoc

★★★☆☆
  • 191 US Hwy 206 Ste 1

    Flanders, NJ 07836

    Map & Directions
  • 973-927-8800

About Rand, Elliot J, Dds - Rand Dental Assoc

Health & Medical

Health & Medical
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Wonderful experience! Staff was very pleasant! They have a brand new pediatric suite that just treats/sees kids which I found to be great! The overall experience was great!

5
★★★★★

Wonderful experience! Staff was very pleasant! They have a brand new pediatric suite that just treats/sees kids which I found to be great! The overall experience was great!

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Fantastic!!!!

As the pain in my mouth became more and more unbareable, I decided to go to Dr Rand's office, (referred by a coworker). I called and explained my discomfort, and was immediately given a date to come in. The staff was polite and friendly. After filling out all of the necessary forms, I was seen by dentist in about 12 minutes. The entire visit took about an hour! The facility is clean, and the rooms are spacious. Overall a pleasant experience.

5
★★★★★

Fantastic!!!!

As the pain in my mouth became more and more unbareable, I decided to go to Dr Rand's office, (referred by a coworker). I called and explained my discomfort, and was immediately given a date to come in. The staff was polite and friendly. After filling out all of the necessary forms, I was seen by dentist in about 12 minutes. The entire visit took about an hour! The facility is clean, and the rooms are spacious. Overall a pleasant experience.

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I didn't have a problem with the dentists themselves, althought I found it odd that they wouldn't let me sit in with my children, who are 4 and 6. Makes you wonder what they are doing to your kids in there??? But I will say this, the girls at the front desk are the RUDEST PEOPLE EVER!!! I'm not kidding, what happened to making your clients happy??? Don't bother trying to cancel your appointment due to an emergency, they don't care what your excuse is...miss 2 appointments and your OUT...yes, thats what I said, they won't see you ever again if you miss 2 appointments. What is that all about??? Funny thing is I had to cancel my son's appointment and it was only his first cancellation and the girl on the phone tried to tell me it was his second. She was rude and argued with me the whole time I was on the phone with her. I don't mind people relaying their policies, etc. but she was totally rude when doing so. I was so taken back by her attitude and rudeness, that I wouldn't go back to Dr. Rands office unless they fired her and let me sit in with my children. They need to change their policies and hire new staff.

1
★☆☆☆☆

I didn't have a problem with the dentists themselves, althought I found it odd that they wouldn't let me sit in with my children, who are 4 and 6. Makes you wonder what they are doing to your kids in there??? But I will say this, the girls at the front desk are the RUDEST PEOPLE EVER!!! I'm not kidding, what happened to making your clients happy??? Don't bother trying to cancel your appointment due to an emergency, they don't care what your excuse is...miss 2 appointments and your OUT...yes, thats what I said, they won't see you ever again if you miss 2 appointments. What is that all about??? Funny thing is I had to cancel my son's appointment and it was only his first cancellation and the girl on the phone tried to tell me it was his second. She was rude and argued with me the whole time I was on the phone with her. I don't mind people relaying their policies, etc. but she was totally rude when doing so. I was so taken back by her attitude and rudeness, that I wouldn't go back to Dr. Rands office unless they fired her and let me sit in with my children. They need to change their policies and hire new staff.

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I found Dr. Rand to be sarcastic, arrogant, and impatient with me. He was very quick and did not take the time to answer any questions of mine thoroughly. When doing a filling on me, he seemed to be rushing, and at one time, even dropped a very heavy metal instrument in my mouth and it hit my teeth hard! (not sure of what it was, because he did not take any time to explain everything he was doing!) If he hadn't been in such a rush, that would not have happened. After that, he didn't even apologize for it, he just acted like nothing happened. The last thing a dentist should do is rush when working on someone's mouth! I could not get out of there fast enough. Needless to say, I won't go back!!!! However, I will add that the Hygienist was EXTREMELY KIND and more professional than Dr. Rand. Overall, a bad experience!

2
★★☆☆☆

I found Dr. Rand to be sarcastic, arrogant, and impatient with me. He was very quick and did not take the time to answer any questions of mine thoroughly. When doing a filling on me, he seemed to be rushing, and at one time, even dropped a very heavy metal instrument in my mouth and it hit my teeth hard! (not sure of what it was, because he did not take any time to explain everything he was doing!) If he hadn't been in such a rush, that would not have happened. After that, he didn't even apologize for it, he just acted like nothing happened. The last thing a dentist should do is rush when working on someone's mouth! I could not get out of there fast enough. Needless to say, I won't go back!!!! However, I will add that the Hygienist was EXTREMELY KIND and more professional than Dr. Rand. Overall, a bad experience!

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I will never recommend anyone to go to this dentist very unprofesional, and arrogant. Staff is apparently not experienced. Made me feel very uncomfortable.

1
★☆☆☆☆

I will never recommend anyone to go to this dentist very unprofesional, and arrogant. Staff is apparently not experienced. Made me feel very uncomfortable.

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