Randall F. Hyde, PHD

★☆☆☆☆
  • 1355 North University Avenue Suite 200

    Provo, UT 84604

    Map & Directions
  • 801-221-0223

About Randall F. Hyde, PHD

Categories
  • Psychologists

Health & Medical

Health & Medical
More choices in Provo:
Resultset_next

Dan J. Daley, PHD

1055 North 300 West Suite 104 Provo, UT

Resultset_next

Monroe White, PHD

215 West 100 North Provo, UT

1.0 1
Hi! Sign in to let us know how Randall F. Hyde, PHD was?
Write a Review
.

Dr. Hyde and the psychologists in his office were fine. However, their office billed us for a "missed appointment" and that is where the problems started. The appointment was not missed so I called to discuss this with Dr. Hyde's Administrative Director, Carolyn Hyde. Carolyn would not listen to me, interrupted me, yelled at me, stated I were wrong and mistaken, and hung up on me. Before she hung up she stated that she would refund the $45 for the missed appointment and then put in her notes that the refund was denied. My spouse and I were both on the phone and heard her say it. When we called back after a few weeks of not receiving the reimbursement we were again told we must have been mistaken and misunderstood. The secretaries were just also condescending. I've never been treated so poorly, unprofessionally, or unethically by a doctors office staff.

0
★☆☆☆☆

Dr. Hyde and the psychologists in his office were fine. However, their office billed us for a "missed appointment" and that is where the problems started. The appointment was not missed so I called to discuss this with Dr. Hyde's Administrative Director, Carolyn Hyde. Carolyn would not listen to me, interrupted me, yelled at me, stated I were wrong and mistaken, and hung up on me. Before she hung up she stated that she would refund the $45 for the missed appointment and then put in her notes that the refund was denied. My spouse and I were both on the phone and heard her say it. When we called back after a few weeks of not receiving the reimbursement we were again told we must have been mistaken and misunderstood. The secretaries were just also condescending. I've never been treated so poorly, unprofessionally, or unethically by a doctors office staff.

Pros: Dr. Hyde and the other psychologists were fine

Cons: Billing, professionalism, customer relations and treatment

 

Wait, you're the expert.

If you've been to or used Randall F. Hyde, PHD, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review