Randolph A. Frank Jr, MD

★★★★☆
  • 1715 North George Mason Drive

    Arlington, VA 22205

    Map & Directions
  • 703-351-1221

About Randolph A. Frank Jr, MD

Categories
  • Psychiatrists

Health & Medical

Health & Medical
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I have had very positive experiences with Dr. Frank. He has been willing to listen to my input on treatment and it is easy to get an appointment when needed. I have seen many of the comment here on Dr. Frank's office manager -- Debbie -- and I can only guess that they have an issues with all sorts of people. I have had nothing but great experiences with Debbie. When I have run out of prescriptions and needed quick turnaround, Debbie has always come through for me in every situation (on travel or at work). She is the best part of this practice as far as I am concerned.

4
★★★★☆

I have had very positive experiences with Dr. Frank. He has been willing to listen to my input on treatment and it is easy to get an appointment when needed. I have seen many of the comment here on Dr. Frank's office manager -- Debbie -- and I can only guess that they have an issues with all sorts of people. I have had nothing but great experiences with Debbie. When I have run out of prescriptions and needed quick turnaround, Debbie has always come through for me in every situation (on travel or at work). She is the best part of this practice as far as I am concerned.

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In 26 years of treatment for depression, and having moved a bit more than the average person, I have had about 10 different psychiatrists for some amount of time or other. I haven't had one I think is better. Two others perhaps were as good as he is, I suppose. But I "click" with him.
His assistant, however, is by the very best psychiatrists' receptionist I've pleasure to know, and is more than helpful. She is refreshingly natural and authentic and engaged. She is friendly and cheerful. She acts like a human being, and treats me and other patients like human beings. She cares, and shows it. What absolute hogwash about being "brusque" and having a "tone" problem.

5
★★★★★

In 26 years of treatment for depression, and having moved a bit more than the average person, I have had about 10 different psychiatrists for some amount of time or other. I haven't had one I think is better. Two others perhaps were as good as he is, I suppose. But I "click" with him.
His assistant, however, is by the very best psychiatrists' receptionist I've pleasure to know, and is more than helpful. She is refreshingly natural and authentic and engaged. She is friendly and cheerful. She acts like a human being, and treats me and other patients like human beings. She cares, and shows it. What absolute hogwash about being "brusque" and having a "tone" problem.

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After over six years, I had a long a difficult path that Dr Frank was an integral part of, both for good and bad. I had originally been under the impression by him that I was one diagnosis, he began treating me, and it got incredibly worse. Thankfully, once we discovered the "miracle med", things turned around. However, all through the next five years with him it was constant short appointments and understanding an underlying condition that prevented me from functioning day to day. How could he miss this? He always said it was not making appointments, irresponsibility, etc. Only after seeing a new doctor and a new med schedule did the issue completely and utterly disappear, and it had nothing to do with what he said. This oversite cost me tremendously, and I cannot forgive this, not without an acknowledgement from him that it was outside his specialty and a sincere apology. The short curt appointments, poor recognition of underlying issues, and general overall care make me honestly warn those from seeing him. I would echo the receptionist as she is appalling in her capacity to help those that have mental illnesses simply see the doctor. She has sever anger problems and it comes out all the time.

2
★★☆☆☆

After over six years, I had a long a difficult path that Dr Frank was an integral part of, both for good and bad. I had originally been under the impression by him that I was one diagnosis, he began treating me, and it got incredibly worse. Thankfully, once we discovered the "miracle med", things turned around. However, all through the next five years with him it was constant short appointments and understanding an underlying condition that prevented me from functioning day to day. How could he miss this? He always said it was not making appointments, irresponsibility, etc. Only after seeing a new doctor and a new med schedule did the issue completely and utterly disappear, and it had nothing to do with what he said. This oversite cost me tremendously, and I cannot forgive this, not without an acknowledgement from him that it was outside his specialty and a sincere apology. The short curt appointments, poor recognition of underlying issues, and general overall care make me honestly warn those from seeing him. I would echo the receptionist as she is appalling in her capacity to help those that have mental illnesses simply see the doctor. She has sever anger problems and it comes out all the time.

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1 out of 2 people found this review helpful.

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edited, edited, edited, edited, edited, edited, edited, edited, edited, edited, edited, edited, edited.

4
★★★★☆

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I simply can't say enough nice things about his care and Debbie's lovely disposition. They have both exceeded my expectations. Thank you. Luisa

5
★★★★★

I simply can't say enough nice things about his care and Debbie's lovely disposition. They have both exceeded my expectations. Thank you. Luisa

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I was googling the Doc's office number and came across this website. I would advise prospective patients to take the negative reviews with a grain of salt. Dr. Frank and his assistant have been nothing but kind to me and have gone out of their way to schedule emergency appointments, call back quickly and provide the other assorted needs you require from a psychiatry office without undue hassle. I would say when negative comments come from "Anonymous", you can tell how full of it that person is. If you're so pissed as to not go back, why not post your name as a final send off? Dr. Frank and his assistant are a rarity in that they have accessible hours, prompt responsiveness, emergency flexibility and take the basic players operating in the insurance market. If you have a condition which requires you to see Dr. Frank, you know it's a small miracle that he still takes insurance when he could very easily make do without it because of his experience, expertise and patient care skills. In my opinion, it's because he and his assistant care about the patient first and it shows when you are in crisis. The doc is one of the best around and his assistant is awesome. After years of suffering through failed medications with other docs, Dr. Frank turned my situation around. His assistant has also helped resolve various administrative hassles such as insurance and billing without a problem or complaint. Consider yourself lucky if you can get in to see this guy.

5
★★★★★

I was googling the Doc's office number and came across this website. I would advise prospective patients to take the negative reviews with a grain of salt. Dr. Frank and his assistant have been nothing but kind to me and have gone out of their way to schedule emergency appointments, call back quickly and provide the other assorted needs you require from a psychiatry office without undue hassle. I would say when negative comments come from "Anonymous", you can tell how full of it that person is. If you're so pissed as to not go back, why not post your name as a final send off? Dr. Frank and his assistant are a rarity in that they have accessible hours, prompt responsiveness, emergency flexibility and take the basic players operating in the insurance market. If you have a condition which requires you to see Dr. Frank, you know it's a small miracle that he still takes insurance when he could very easily make do without it because of his experience, expertise and patient care skills. In my opinion, it's because he and his assistant care about the patient first and it shows when you are in crisis. The doc is one of the best around and his assistant is awesome. After years of suffering through failed medications with other docs, Dr. Frank turned my situation around. His assistant has also helped resolve various administrative hassles such as insurance and billing without a problem or complaint. Consider yourself lucky if you can get in to see this guy.

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I totally agree about Dr. Frank's assistant. I'm astounded that she's the first person people in need see or talk to. She's rude and has refused to do what's required to interact with my insurance company. If you can stomach the interaction with her, seeing Dr. Frank is worth it. Don't let her bully you.

4
★★★★☆

I totally agree about Dr. Frank's assistant. I'm astounded that she's the first person people in need see or talk to. She's rude and has refused to do what's required to interact with my insurance company. If you can stomach the interaction with her, seeing Dr. Frank is worth it. Don't let her bully you.

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1 out of 1 people found this review helpful.

.

I have been seeing Dr. Frank for many years and for me to see a negative review it makes me wonder about the person who wrote it. All the other reviews are positive.Dr. Frank is a very good Dr. and his staff go out of their way to help me with my insurance problems.Thank You, S.T.

5
★★★★★

I have been seeing Dr. Frank for many years and for me to see a negative review it makes me wonder about the person who wrote it. All the other reviews are positive.Dr. Frank is a very good Dr. and his staff go out of their way to help me with my insurance problems.Thank You, S.T.

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I was a patient of Dr. Frank's for six months, and was satisfied with his care. However, I decided to find a new doctor because of the attitude of his secretary--and what I felt was Dr. Frank's indifference to it.

Dr. Frank's assistant has a rough edge, which I tolerated until last month. She consistently had a rude and impatient demeanor. I commented on her tone, and she responded that I was the problem. She is the front line of a psychiatry practice...This is the last thing a psychiatrist - or any doctor - should want his assistant saying to his patients.

She then directed me to her "perfect online reviews". After speaking with Dr. Frank about the exchange, and not finding his response satisfactory, I felt compelled to post a review so that she can??t dismiss a patient with this response again. It was difficult finding a new doctor, especially around the holidays. But I was so insulted and irritated with both Dr. Frank and his assistant, I risked it.

1
★☆☆☆☆

I was a patient of Dr. Frank's for six months, and was satisfied with his care. However, I decided to find a new doctor because of the attitude of his secretary--and what I felt was Dr. Frank's indifference to it.

Dr. Frank's assistant has a rough edge, which I tolerated until last month. She consistently had a rude and impatient demeanor. I commented on her tone, and she responded that I was the problem. She is the front line of a psychiatry practice...This is the last thing a psychiatrist - or any doctor - should want his assistant saying to his patients.

She then directed me to her "perfect online reviews". After speaking with Dr. Frank about the exchange, and not finding his response satisfactory, I felt compelled to post a review so that she can??t dismiss a patient with this response again. It was difficult finding a new doctor, especially around the holidays. But I was so insulted and irritated with both Dr. Frank and his assistant, I risked it.

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1 out of 1 people found this review helpful.

.

Having been to 3 other Drs for med management before, I can tell you that this practice is exceptional: Dr. Frank doesn't keep you waiting, promptly returns calls and is very knowledgeable about meds and side effects. He's very polite & kind and a good doctor! It took a while to get that first appointment since he is booked weeks in advance, but since then, he has fit me in even on short notice. His secretary has gone out of her way to help with a complicated insurance situation and has always been nice and cheerful.

5
★★★★★

Having been to 3 other Drs for med management before, I can tell you that this practice is exceptional: Dr. Frank doesn't keep you waiting, promptly returns calls and is very knowledgeable about meds and side effects. He's very polite & kind and a good doctor! It took a while to get that first appointment since he is booked weeks in advance, but since then, he has fit me in even on short notice. His secretary has gone out of her way to help with a complicated insurance situation and has always been nice and cheerful.

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Dr. Frank is very helpful and friendly. He really makes you feel comfortable. His staff is very sweet and I certainly would recommend him. Dr. Frank is incredibly professional and is a Dr. worth checking out.H.M.

5
★★★★★

Dr. Frank is very helpful and friendly. He really makes you feel comfortable. His staff is very sweet and I certainly would recommend him. Dr. Frank is incredibly professional and is a Dr. worth checking out.H.M.

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I have to say, there isn't a better doctor. Sure he has seen me in my worst of days but he also has made be the best I have ever been. I truly think of him as a life-saver. I love everyone who works in his office and feel lucky to be his patient. I know that he will always do the best he can to make me feel my best!

5
★★★★★

I have to say, there isn't a better doctor. Sure he has seen me in my worst of days but he also has made be the best I have ever been. I truly think of him as a life-saver. I love everyone who works in his office and feel lucky to be his patient. I know that he will always do the best he can to make me feel my best!

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.

Dr. Frank and his office staff are to be commended for the manner in which they run their office. They are kind, curteous and efficient. Dr. Frank is a skilled psychiatrist and will listen to what you have to say. Is able to give you samples, if he is putting on a new medicine, so you can see how it goes for you, without having to spend a lot of money. I would hightly recommend him. He recently stopped participating with my insurance carrier, but he is so good, I am going to continue seeing him, anyway.

4
★★★★☆

Dr. Frank and his office staff are to be commended for the manner in which they run their office. They are kind, curteous and efficient. Dr. Frank is a skilled psychiatrist and will listen to what you have to say. Is able to give you samples, if he is putting on a new medicine, so you can see how it goes for you, without having to spend a lot of money. I would hightly recommend him. He recently stopped participating with my insurance carrier, but he is so good, I am going to continue seeing him, anyway.

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Randolph A. Frank Jr, MD Office Locations:

703-351-1221

1715 North George Mason Drive

Arlington, VA, VA 22205

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703-536-2000

2946 Sleepy Hollow Road Suite 4A

Falls Church, VA, VA 22044

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