Regueira, Felix F, Md - Victoria Pediatrics & Adlscnts

★★★★★
  • 4304 Retama Circle

    Victoria, TX 77901

    Map & Directions
  • 361-576-2134

About Regueira, Felix F, Md - Victoria Pediatrics & Adlscnts

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
5.0 1
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Dr. Regueira is an outstanding physician who takes the time to listen to the patients and the parents. The front office staff haven't been very courteous and/or friendly with the patients/parents. When an issue is brought to their attention, they don't take the time to listen. They are not concerned about providing outstanding customer service. The billing clerk is more concerned about making sure they will get paid and will refuse to see anyone if the patient is unable to pay the full amount for services. I have tried to bring this matter to the doctor's attention and I haven't been able to get in contact with him. It would be helpful as a courtesy if the scheduling clerk would remind the patient to bring insurance documents and/or an idea (estimate) how much the patient can expect to pay for services.

5
★★★★★

Dr. Regueira is an outstanding physician who takes the time to listen to the patients and the parents. The front office staff haven't been very courteous and/or friendly with the patients/parents. When an issue is brought to their attention, they don't take the time to listen. They are not concerned about providing outstanding customer service. The billing clerk is more concerned about making sure they will get paid and will refuse to see anyone if the patient is unable to pay the full amount for services. I have tried to bring this matter to the doctor's attention and I haven't been able to get in contact with him. It would be helpful as a courtesy if the scheduling clerk would remind the patient to bring insurance documents and/or an idea (estimate) how much the patient can expect to pay for services.

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