Reidy, Edward T, Dds - Santee Lakes Dental Group

★★★☆☆
  • 9280 Mast Boulevard

    Santee, CA 92071

    Map & Directions
  • 619-449-8530

About Reidy, Edward T, Dds - Santee Lakes Dental Group

Categories

Health & Medical

Health & Medical
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They are a great office. There are people that are really nice there. The location is really good. I like this dentist a lot. I would recommend that you go here, if you need a dentist. The wait time is not that long, unless we are short

3
★★★★★

They are a great office. There are people that are really nice there. The location is really good. I like this dentist a lot. I would recommend that you go here, if you need a dentist. The wait time is not that long, unless we are short

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The first time I went to this dental office they took X-Rays. Then Dr. Reidy examined my teeth and used several technical terms while talking to his assistant. He did not say one word to me! I don't think he even said hello! Afterwards his

3
★★★★★

The first time I went to this dental office they took X-Rays. Then Dr. Reidy examined my teeth and used several technical terms while talking to his assistant. He did not say one word to me! I don't think he even said hello! Afterwards his

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Horrid horrid horrid Office Staff!!! I went in 2 1/2 weeks ago for a consultation due to severe pain on all corners of my mouth. The Dentist is exceptional and informative, but when I sat down to go over my work with the Billing woman I was floored at her lack of sympathy -- she seemed more worried about the payment then the pain I was experiencing. I was offered no pain or antibiotic for my infected molars. As the Dentist was such a kind man I chose to move forward and called for my referral appointment; 1st call: no call back. 2nd call: no call back. 3rd call I finally got a staff member who said she would make the arrangement and get back to me. A week later: no response. Mind you, I'm paying cash!! Finally I call back and the office member claims she never spoke to me and kept insisting I called the wrong Dr. Reidy in Santee!! When I asked if she had passed on my referral because I was in pain and needed to see the oral surgeon immediately, she said: "you know the info is on your breakdown, call yourself for an appointment." Is she serious?! I have never heard of a patient making their own oral surgeon appointment!! It was at this point, even in extreme pain, I chose to go to a different Dentist then to deal with such incompetence !!

2
★★☆☆☆

Horrid horrid horrid Office Staff!!! I went in 2 1/2 weeks ago for a consultation due to severe pain on all corners of my mouth. The Dentist is exceptional and informative, but when I sat down to go over my work with the Billing woman I was floored at her lack of sympathy -- she seemed more worried about the payment then the pain I was experiencing. I was offered no pain or antibiotic for my infected molars. As the Dentist was such a kind man I chose to move forward and called for my referral appointment; 1st call: no call back. 2nd call: no call back. 3rd call I finally got a staff member who said she would make the arrangement and get back to me. A week later: no response. Mind you, I'm paying cash!! Finally I call back and the office member claims she never spoke to me and kept insisting I called the wrong Dr. Reidy in Santee!! When I asked if she had passed on my referral because I was in pain and needed to see the oral surgeon immediately, she said: "you know the info is on your breakdown, call yourself for an appointment." Is she serious?! I have never heard of a patient making their own oral surgeon appointment!! It was at this point, even in extreme pain, I chose to go to a different Dentist then to deal with such incompetence !!

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I broke a tooth and had an exposed nerve root. I was in extreme pain and needed to have the remainder of the tooth pulled. I was given Dr. Reidy's name by my insurance. After waiting 30 minutes past my appt. time. My x-rays were finally done and after another 15-20 minutes Dr. Reidy came in for about 2 minutes and then left. I was told I would have to have the remainder of the tooth pulled by an oral surgeon. They made an appt for me for the next day. After much crying due to my excrutiating pain I was given a script for 5 pain pille. ...yes 5. Since my dental insurance only covers 20% of surgery I was very nervous about the cost. After coming home and doing some research I called Western Dental. Went in there the next day and what do ya know? They pulled the tooth out right there. Numbed me up super good, The dentist spent alot of time reassuring me that he would help me feel better, and I left with a prescription for pain meds and anti-biotics without even having to ask. I absolutely DO NOT RECCOMEND going to Dr. Reidy. They almost cost me $3500.00 of unnecessary surgery cost. Staff was not so nice either. If you have other options, go elsewhere.

1
★☆☆☆☆

I broke a tooth and had an exposed nerve root. I was in extreme pain and needed to have the remainder of the tooth pulled. I was given Dr. Reidy's name by my insurance. After waiting 30 minutes past my appt. time. My x-rays were finally done and after another 15-20 minutes Dr. Reidy came in for about 2 minutes and then left. I was told I would have to have the remainder of the tooth pulled by an oral surgeon. They made an appt for me for the next day. After much crying due to my excrutiating pain I was given a script for 5 pain pille. ...yes 5. Since my dental insurance only covers 20% of surgery I was very nervous about the cost. After coming home and doing some research I called Western Dental. Went in there the next day and what do ya know? They pulled the tooth out right there. Numbed me up super good, The dentist spent alot of time reassuring me that he would help me feel better, and I left with a prescription for pain meds and anti-biotics without even having to ask. I absolutely DO NOT RECCOMEND going to Dr. Reidy. They almost cost me $3500.00 of unnecessary surgery cost. Staff was not so nice either. If you have other options, go elsewhere.

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1 out of 1 people found this review helpful.

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I went to this dentist for a jaw problem. They had no idea what to do. They charged me for x-rays and exam. They told me that I needed to see an endodontist or an orthodontist. I could only open my mouth a few inches and was in pain. I left in pain with a $224 bill. I told them I had insurance but they wanted payment before I saw the dentist. When I got home I called the insurance company and discovered I was over-charged by $80. It took 4 months to receive a refund. I will never go back to them again. I had been a patient at this practice since 1985 and feel that is no way to treat a long term loyal patient. They do not have any idea how to treat patients beyond cleanings.

1
★☆☆☆☆

I went to this dentist for a jaw problem. They had no idea what to do. They charged me for x-rays and exam. They told me that I needed to see an endodontist or an orthodontist. I could only open my mouth a few inches and was in pain. I left in pain with a $224 bill. I told them I had insurance but they wanted payment before I saw the dentist. When I got home I called the insurance company and discovered I was over-charged by $80. It took 4 months to receive a refund. I will never go back to them again. I had been a patient at this practice since 1985 and feel that is no way to treat a long term loyal patient. They do not have any idea how to treat patients beyond cleanings.

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My husband has his dental work done at this office, and has had good service over the last couple years. They do good, thourough work, and the fees are average for dental work for this area. The staff is friendly and helpful, and will help to put you at ease if you are nervous about going to the dentist.

4
★★★★☆

My husband has his dental work done at this office, and has had good service over the last couple years. They do good, thourough work, and the fees are average for dental work for this area. The staff is friendly and helpful, and will help to put you at ease if you are nervous about going to the dentist.

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