Renee E. Mason, MD

★☆☆☆☆

About Renee E. Mason, MD

Categories
  • Ob-Gyn

Health & Medical

Health & Medical
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Horrible office management. I never recieved any test results as a new patient and after following up they told me that its my fault because they only send the results by email (to save money) and didn't have my email on file. They just didn't bother contacting me because there was no email on file. They just ignored the fact that I didn't receive any test results. When I tried pointing out how this concerned me as a patient, they were unprofessional and basically said that it was a business and could care less regarding patient care.

2
★★☆☆☆

Horrible office management. I never recieved any test results as a new patient and after following up they told me that its my fault because they only send the results by email (to save money) and didn't have my email on file. They just didn't bother contacting me because there was no email on file. They just ignored the fact that I didn't receive any test results. When I tried pointing out how this concerned me as a patient, they were unprofessional and basically said that it was a business and could care less regarding patient care.

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I was a patient of Dr. Mason??s for many years up until just recently. Over the months her bedside manner and staff courteousness have plummeted. At the beginning of 2011 I found out I was pregnant and soon after had a miscarriage at 5 weeks. The ultrasound tech was unsympathetic and VERY rude. I had to have a DNC a few weeks later, preformed by Dr. Mason. Shortly after I had checked in to have the procedure done, she came into my room and stated that I would have to wait because she??s busy ??catching babies? very insensitive to say to someone who just lost a baby. Her bedside manner is terrible and the entire office staff is rude. After over 10 years of putting up with this, I left and found another Doctor in town who is wonderful. I wish that I would of switched office??s sooner. Unless you like to be disrespected by your Doctor and their staff, I would HIGHLY recommended going to someone else.

1
★☆☆☆☆

I was a patient of Dr. Mason??s for many years up until just recently. Over the months her bedside manner and staff courteousness have plummeted. At the beginning of 2011 I found out I was pregnant and soon after had a miscarriage at 5 weeks. The ultrasound tech was unsympathetic and VERY rude. I had to have a DNC a few weeks later, preformed by Dr. Mason. Shortly after I had checked in to have the procedure done, she came into my room and stated that I would have to wait because she??s busy ??catching babies? very insensitive to say to someone who just lost a baby. Her bedside manner is terrible and the entire office staff is rude. After over 10 years of putting up with this, I left and found another Doctor in town who is wonderful. I wish that I would of switched office??s sooner. Unless you like to be disrespected by your Doctor and their staff, I would HIGHLY recommended going to someone else.

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After Dr. Mason discovered that I was doing my own research about my pregnancy, she treated me like a second class citizen. She acted like I should just listen to everything she says and not think for myself. I had some questions and she blew me off because I didn't agree with everything she was saying. Very disappointing. I switched to another practice.

1
★☆☆☆☆

After Dr. Mason discovered that I was doing my own research about my pregnancy, she treated me like a second class citizen. She acted like I should just listen to everything she says and not think for myself. I had some questions and she blew me off because I didn't agree with everything she was saying. Very disappointing. I switched to another practice.

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