Richard R. Pastorello, DDS

★☆☆☆☆

About Richard R. Pastorello, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
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My daughter loved the Dr., but we will never return. Because she's adopted, she is on state insurance; we were told we could NOT come after school, because those appointments were reserved for patients with "better" insurance, i.e., people of a higher SES. It was a benevolent, patronizing act on their part to see us. "Thank you so much!" I said. Does the Dr. only use his new clean tools on those "better" patients as well? What else aren't we "poor folk" receiving? The blizzard kept us from getting to the last 9 am appntmnt, and we received a rude, haughty call at 9:10 am from his wife (the office manager), telling us we'd be charged for the broken appntmnt. This is a common fee to be expected, but the arrogant, condescending attitude is NOT. Shame on you Mrs. Pastorello. I have every intention of paying the $45, and also every intention of telling anyone I know they should avoid the office of Dr. & Mrs. Pastorello. If you won't treat us like everyone else, keep your charity.

1
★☆☆☆☆

My daughter loved the Dr., but we will never return. Because she's adopted, she is on state insurance; we were told we could NOT come after school, because those appointments were reserved for patients with "better" insurance, i.e., people of a higher SES. It was a benevolent, patronizing act on their part to see us. "Thank you so much!" I said. Does the Dr. only use his new clean tools on those "better" patients as well? What else aren't we "poor folk" receiving? The blizzard kept us from getting to the last 9 am appntmnt, and we received a rude, haughty call at 9:10 am from his wife (the office manager), telling us we'd be charged for the broken appntmnt. This is a common fee to be expected, but the arrogant, condescending attitude is NOT. Shame on you Mrs. Pastorello. I have every intention of paying the $45, and also every intention of telling anyone I know they should avoid the office of Dr. & Mrs. Pastorello. If you won't treat us like everyone else, keep your charity.

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