Robert M. Horton, MD

★★★★☆

About Robert M. Horton, MD

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
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I've gone to Dr Horton for a long time. He's a very caring, professional doctor and spends quality time with you. He listens, he thinks and he evaluates and really cares about the outcomes. I've gone to big medical practices (hate them) and small medical practices (love them). Dr Horton brings the best out in small practice doctors. He's one of the best. And I have to say his nurse is excellent too...she's really great and exceptionally good with patients.

5
★★★★★

I've gone to Dr Horton for a long time. He's a very caring, professional doctor and spends quality time with you. He listens, he thinks and he evaluates and really cares about the outcomes. I've gone to big medical practices (hate them) and small medical practices (love them). Dr Horton brings the best out in small practice doctors. He's one of the best. And I have to say his nurse is excellent too...she's really great and exceptionally good with patients.

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I have been a patient here for 10+ years and very grateful as I've received top-notch medical care. Dr. Horton has always taken plenty of time to listen to what I have to say, and he asks a lot of questions. It's nice to know I have a doctor who truly cares about his patients. And the receptionist/medical assistant Victoria is about as cordial and professional as they get. If they don't happen to take new patients right now (which as far as I know they are not required to do), don't resort to writing nasty reviews......that's pitiful.

5
★★★★★

I have been a patient here for 10+ years and very grateful as I've received top-notch medical care. Dr. Horton has always taken plenty of time to listen to what I have to say, and he asks a lot of questions. It's nice to know I have a doctor who truly cares about his patients. And the receptionist/medical assistant Victoria is about as cordial and professional as they get. If they don't happen to take new patients right now (which as far as I know they are not required to do), don't resort to writing nasty reviews......that's pitiful.

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I called to make an appointment with Dr. Horton at 3124 Blue Ridge Rd, #101 in Raleigh NC 27612. The receptionist Victoria who answered the telephone was very rude and was not interested in helping me at all. She put me on hold over and over and eventually hung up on me. The first time she did it I called back and she said that she couldn't hear me. After talking over me I finally addressed it with her that she is not letting me explain anything. She kept on overpowering me with her side of the story without letting me speak and explain anything. I was SHOCKED when her response was that there are many other doctors in this area and that I need to look for another one and then she hung up again. I will contact my Insurance Company and report that this office refused to accept a new patient that needed some medical help. Again, I cannot believe that I have been spoken to in this manner. I have never seen such unprofessional receptionist.

1
★☆☆☆☆

I called to make an appointment with Dr. Horton at 3124 Blue Ridge Rd, #101 in Raleigh NC 27612. The receptionist Victoria who answered the telephone was very rude and was not interested in helping me at all. She put me on hold over and over and eventually hung up on me. The first time she did it I called back and she said that she couldn't hear me. After talking over me I finally addressed it with her that she is not letting me explain anything. She kept on overpowering me with her side of the story without letting me speak and explain anything. I was SHOCKED when her response was that there are many other doctors in this area and that I need to look for another one and then she hung up again. I will contact my Insurance Company and report that this office refused to accept a new patient that needed some medical help. Again, I cannot believe that I have been spoken to in this manner. I have never seen such unprofessional receptionist.

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