Robert T. Yanagisawa, MD

★★★☆☆

About Robert T. Yanagisawa, MD

Categories
  • Endocrinologists
  • Internal Medicine Doctors

Health & Medical

Health & Medical
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3.0 1
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Dr. Yanagisawa is extremely smart, and I would tend to respect his judgment. The problem is his scheduler, Nancy. She is rude, unpleasant, nasty, and -- most unfortunate of all, given her job --negligent. She neglects to schedule appointments unless you phone 3 or 4 times. She talks as if she is chewing bubble gum and playing video games while she's on the phone with you. She will hang up on you abruptly if she doesn't want to talk. Most medical schedulers I've run into are fairly competent, but not Nancy. Unfortunately you have to go through her to get to Dr. Y.
A doctor this good should be better served by his staff.

3
★★★☆☆

Dr. Yanagisawa is extremely smart, and I would tend to respect his judgment. The problem is his scheduler, Nancy. She is rude, unpleasant, nasty, and -- most unfortunate of all, given her job --negligent. She neglects to schedule appointments unless you phone 3 or 4 times. She talks as if she is chewing bubble gum and playing video games while she's on the phone with you. She will hang up on you abruptly if she doesn't want to talk. Most medical schedulers I've run into are fairly competent, but not Nancy. Unfortunately you have to go through her to get to Dr. Y.
A doctor this good should be better served by his staff.

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