Roberts Leigh S Md

★★★☆☆

About Roberts Leigh S Md

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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3.0 2
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Dr. Roberts is an amazing doctor. She is caring and loving. She treats my children as if they were her own. Normally kids are afraid to go to the doctors, however, my girls look forward to seeing Dr. Roberts. You can call her anytime with any concern and she go out of her way to ease your mind. There have been many occasions with my children or neice and nephews, where she has given us her personal cell number and personal email address to get ahold of her 24/7 if there was a problem, She is a mom and wife and knows exactly what fear we have when we call her with, (what we think, but may not necessarily be) an emergency!! Dr. Roberts goes above and beyond what most would see as her duties. It is very rare to find a doctor that cares so much!
As far as her staff, most of them could really use an attitude adjustment. They are rude, cold and very uncaring! They sigh and suck thier teeth when you ask them a question. This is the job they chose in life, yet they act as if they are being bothered by you. This problem has only developed since she moved to her new office. We never had these kinds of problems before. I have called when my child was sick and the receptionist tried to give me a sick appointment for 2-3 weeks later, (if not longer), I then have to have Dr. Roberts call me back and miraculously she gets me in that day or the next a.m. at the very latest!!
But even though her office staff is less than ok, I hold Dr. Roberts in the highest regard and have the utmost respect for her, I will continue to keep her as my childrens pediatrician until they are 18 and move on to a PCP. That will be a sad day for my whole family as we have come to love Dr. Roberts as a part of ours!!

5
★★★★★

Dr. Roberts is an amazing doctor. She is caring and loving. She treats my children as if they were her own. Normally kids are afraid to go to the doctors, however, my girls look forward to seeing Dr. Roberts. You can call her anytime with any concern and she go out of her way to ease your mind. There have been many occasions with my children or neice and nephews, where she has given us her personal cell number and personal email address to get ahold of her 24/7 if there was a problem, She is a mom and wife and knows exactly what fear we have when we call her with, (what we think, but may not necessarily be) an emergency!! Dr. Roberts goes above and beyond what most would see as her duties. It is very rare to find a doctor that cares so much!
As far as her staff, most of them could really use an attitude adjustment. They are rude, cold and very uncaring! They sigh and suck thier teeth when you ask them a question. This is the job they chose in life, yet they act as if they are being bothered by you. This problem has only developed since she moved to her new office. We never had these kinds of problems before. I have called when my child was sick and the receptionist tried to give me a sick appointment for 2-3 weeks later, (if not longer), I then have to have Dr. Roberts call me back and miraculously she gets me in that day or the next a.m. at the very latest!!
But even though her office staff is less than ok, I hold Dr. Roberts in the highest regard and have the utmost respect for her, I will continue to keep her as my childrens pediatrician until they are 18 and move on to a PCP. That will be a sad day for my whole family as we have come to love Dr. Roberts as a part of ours!!

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She is my childrens' pediatrican.
If you are lucky enough to get through (and if you are, play the lottery that day), you'll be on hold for 15 minutes.
Here's some tips Roberts:
Get more qualified staff to answer the phones, hire more physicians assistants to handle your case load.
I can't wait until the new year when I get new medical insurance and can replace her!
It's a shame, she's been my kids' doctor for 10 years, what happened Leigh????

0
★☆☆☆☆

She is my childrens' pediatrican.
If you are lucky enough to get through (and if you are, play the lottery that day), you'll be on hold for 15 minutes.
Here's some tips Roberts:
Get more qualified staff to answer the phones, hire more physicians assistants to handle your case load.
I can't wait until the new year when I get new medical insurance and can replace her!
It's a shame, she's been my kids' doctor for 10 years, what happened Leigh????

Roberts Leigh S Md Office Locations:

215-698-9200

9622 Bustleton Ave Ste 1

Philadelphia, MO, PA 19115

Get Directions
215-698-9200

9622 Bustleton Avenue

Philadelphia, PA, PA 19115

Get Directions
 

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