Roeshman Robert M DO

★★★☆☆
  • 1259 S Cedar Crest Blvd # 230

    Allentown, PA 18103

    Map & Directions
  • 610-820-9668

About Roeshman Robert M DO

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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I was referred to Dr. Roeshman from a friend of mine. I was a bit nervous of my upcoming visit and I expressed that to the office manager upon scheduling my appt. Sharon was great! She took the time to explain everything to me. I have now seen Dr. Roeshman twice and each time I've been in his office the ladies there have been great. I would absolutely recommend this office to anyone looking to be truly cared for.

2
★★★★☆

I was referred to Dr. Roeshman from a friend of mine. I was a bit nervous of my upcoming visit and I expressed that to the office manager upon scheduling my appt. Sharon was great! She took the time to explain everything to me. I have now seen Dr. Roeshman twice and each time I've been in his office the ladies there have been great. I would absolutely recommend this office to anyone looking to be truly cared for.

Pros: The office manager, Sharon

Cons: The wait

.

Although I cannot comment on the doctor (because I never got to see him) I would like to outline my experience with his receptionist. I have had issues with my neck for the last 2 yrs. I underwent a posterior cervical fusion on 05-28-08. Although the surgery is considered a success I still stuffer from neck pain, muscle spasms, & headaches. When the orthopedic surgeon could no longer help me he referred me to Dr. Roeshman. I had an appt scheduled for January & was put on the cancellation list. I received a call yesterday informing me that there had been a cancellation for today (10-08-08) at 2PM (I was to arrive at 1:45PM). I wrote this information down on a piece of paper as she said it & confimed the info before hanging up. My husband & I rearranged our work schedules for today & drove for over an hour. We arrived at the doctor's office at 1:30PM. We were greeted with an unfriendly welcome by the receptionist. She told me that my appt was for 1:15PM & that I was to have arrived at 1PM. I told her that there must be some mistake! She then said that there was no way that she made a mistake because she did not have any openings at 2PM. She then told us that there was nothing she could do & that we would have to wait until our original appt date in January. We tried to explain all the trouble we went to for this appt but she did not want to hear it. She raised her voice when I insisted that she must have made a mistake. She then raised her hand up in the air with an attitude & slammed the receptionist window closed in front of my face. As she huffed away I asked to speak to someone else. I stood at the window for several minutes as the receptionist hid in another room behind the receptionist area. The receptionist's treatment could best be described as rude, inconsiderate, uncaring, & unprofessional. Needless to say, I have decided to not keep my appointment for January. I did not nor could not ever feel comfortable in that office again.

0
★☆☆☆☆

Although I cannot comment on the doctor (because I never got to see him) I would like to outline my experience with his receptionist. I have had issues with my neck for the last 2 yrs. I underwent a posterior cervical fusion on 05-28-08. Although the surgery is considered a success I still stuffer from neck pain, muscle spasms, & headaches. When the orthopedic surgeon could no longer help me he referred me to Dr. Roeshman. I had an appt scheduled for January & was put on the cancellation list. I received a call yesterday informing me that there had been a cancellation for today (10-08-08) at 2PM (I was to arrive at 1:45PM). I wrote this information down on a piece of paper as she said it & confimed the info before hanging up. My husband & I rearranged our work schedules for today & drove for over an hour. We arrived at the doctor's office at 1:30PM. We were greeted with an unfriendly welcome by the receptionist. She told me that my appt was for 1:15PM & that I was to have arrived at 1PM. I told her that there must be some mistake! She then said that there was no way that she made a mistake because she did not have any openings at 2PM. She then told us that there was nothing she could do & that we would have to wait until our original appt date in January. We tried to explain all the trouble we went to for this appt but she did not want to hear it. She raised her voice when I insisted that she must have made a mistake. She then raised her hand up in the air with an attitude & slammed the receptionist window closed in front of my face. As she huffed away I asked to speak to someone else. I stood at the window for several minutes as the receptionist hid in another room behind the receptionist area. The receptionist's treatment could best be described as rude, inconsiderate, uncaring, & unprofessional. Needless to say, I have decided to not keep my appointment for January. I did not nor could not ever feel comfortable in that office again.

Pros: None

Cons: Inconsiderate Receptionist

Roeshman Robert M DO Office Locations:

610-820-9668

1259 S Cedar Crest Blvd # 230

Allentown, GA, PA 18103

Get Directions
610-820-9668

1259 South Cedar Crest Boulevard

Allentown, PA, PA 18103

Get Directions
610-820-9668

1250 South Cedar Crest Boulevard

Allentown, PA, PA 18103

Get Directions
 

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