Roland M. Bercasio, MD

★★☆☆☆

About Roland M. Bercasio, MD

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
More choices in Newport News:
Resultset_next

Village Doctor: Brady John E MD

10222 Warwick Blvd Newport News, VA

Resultset_next

Mc Cracken Sinclair Booker

704 Thimble Shoals Blvd Ste 600a Newport News, VA

2.0 2
Hi! Sign in to let us know how Roland M. Bercasio, MD was?
Write a Review
.

The staff for this office is just horrible when trying to call them. I work in the shipyard there in which they do not allow cell phones. So during my 30 minute lunch I leave the gates to call to reschedule an appointment for my daughter. I was put on hold for twenty minutes and when I tried to call back they were at lunch themselves. I lost my lunch because of this. Tried to call back again after work where I was put on hold for another 15minutes. It took another 15minutes for the lady to look through the computer to find an availability for a month later. You get the feeling that the staff is undermanned and does not really care about the customer. Found a doctors office who was able to schedule me an appointment the next day. No long waits and the staff was really concerned about us. My whole family needs to be seen and because of this staff this doctor is losing a lot of money.

1
★☆☆☆☆

The staff for this office is just horrible when trying to call them. I work in the shipyard there in which they do not allow cell phones. So during my 30 minute lunch I leave the gates to call to reschedule an appointment for my daughter. I was put on hold for twenty minutes and when I tried to call back they were at lunch themselves. I lost my lunch because of this. Tried to call back again after work where I was put on hold for another 15minutes. It took another 15minutes for the lady to look through the computer to find an availability for a month later. You get the feeling that the staff is undermanned and does not really care about the customer. Found a doctors office who was able to schedule me an appointment the next day. No long waits and the staff was really concerned about us. My whole family needs to be seen and because of this staff this doctor is losing a lot of money.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Dr. Bercasio has been our family doctor for years. He treats all our minor ailments and does our yearly physical exams. He is very competent and through. If he suspects a problem he will refer to a specialist. He is always very compassionate.

3
★★★☆☆

Dr. Bercasio has been our family doctor for years. He treats all our minor ailments and does our yearly physical exams. He is very competent and through. If he suspects a problem he will refer to a specialist. He is always very compassionate.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Roland M. Bercasio, MD, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review