Rosenbach Alan MD

★★★☆☆
  • 2080 Century Park E # 1704

    Los Angeles, CA 90067

    Map & Directions
  • 310-556-5454

About Rosenbach Alan MD

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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This office lacks appropriate medical care and professionalism. When I called to make an appointment for laser hair removal, I asked the office staff if the doctor could call-in a prescription for EMLA (a local anesthetic), but the office gal informed me that Dr. Rosenbach likes to use his own compound. I was given this compound upon arrival and applied it in the waiting room. After a few minutes the numbing cream started melting into my mouth, causing nausea and the urge to vomit. When I asked the staff for help, a gal at the front desk handed me a cup and told me to go to the bathroom. I was insistent on using their sink and seeing the doctor, but when the office manager noticed I was distraught, she approached me from behind her desk and started yelling, ??Didn??t you know you??re supposed to use saran wrap?? Her manner was abrasive and gang-like. By the way, nobody had told me to use saran wrap nor offered it to me.
A few moments later, I started breaking out into a terrible rash all over my face and neck. The office manager then told me that the doctor won??t see me. I told her that if he refuses to see me, I will have to go to the emergency room. She went to get the doctor, then pointed (to the door) with her finger and told me to get in there now. The doctor finally came in and gave me a cream to counteract the compound they had given me. When I told him that I was treated terribly, he said he doesn??t want to talk about it now and will call me in seven days. At this point, I was hyperventilating.
Although Dr. Rosenback didn??t charge me for this laser treatment, his staff never apologized and he never called. As an honorable physician and a humane person, you??d hope he would follow-up. This was a brutal visit to the doctor that I hope nobody has to experience. It is unfortunate that Dr. Rosenbach and his staff do not feel an ethical obligation to the patients for whom they are responsible. This is not the kind of behavior anyone should expect from a physician when she/he seeks medical treatment.

2
★★☆☆☆

This office lacks appropriate medical care and professionalism. When I called to make an appointment for laser hair removal, I asked the office staff if the doctor could call-in a prescription for EMLA (a local anesthetic), but the office gal informed me that Dr. Rosenbach likes to use his own compound. I was given this compound upon arrival and applied it in the waiting room. After a few minutes the numbing cream started melting into my mouth, causing nausea and the urge to vomit. When I asked the staff for help, a gal at the front desk handed me a cup and told me to go to the bathroom. I was insistent on using their sink and seeing the doctor, but when the office manager noticed I was distraught, she approached me from behind her desk and started yelling, ??Didn??t you know you??re supposed to use saran wrap?? Her manner was abrasive and gang-like. By the way, nobody had told me to use saran wrap nor offered it to me.
A few moments later, I started breaking out into a terrible rash all over my face and neck. The office manager then told me that the doctor won??t see me. I told her that if he refuses to see me, I will have to go to the emergency room. She went to get the doctor, then pointed (to the door) with her finger and told me to get in there now. The doctor finally came in and gave me a cream to counteract the compound they had given me. When I told him that I was treated terribly, he said he doesn??t want to talk about it now and will call me in seven days. At this point, I was hyperventilating.
Although Dr. Rosenback didn??t charge me for this laser treatment, his staff never apologized and he never called. As an honorable physician and a humane person, you??d hope he would follow-up. This was a brutal visit to the doctor that I hope nobody has to experience. It is unfortunate that Dr. Rosenbach and his staff do not feel an ethical obligation to the patients for whom they are responsible. This is not the kind of behavior anyone should expect from a physician when she/he seeks medical treatment.

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Dr. Rosenbach left a very large scar on my arm that he said would go away within days. I was left with a huge white scar just before my wedding. 2 years later, and I still have the scar.
Plus, his office staff is horrible. I chose him as a doctor directly through my insurance company. When I went to see him, he had just dropped my insurance and nobody ever told me. I only received a very large bill for his services. I discussed it with his office, since I was never informed that he dropped my insurance, and I thought the situation was resolved. Only 2 years later do I receive a call from a collection agency that I owe them money. They didn't even return my calls or letters when I was trying to work it out, or even try to talk to me before sending to collections! His office just not communicate, they don't care. Now I plan on taking them to small claims court.

0
★☆☆☆☆

Dr. Rosenbach left a very large scar on my arm that he said would go away within days. I was left with a huge white scar just before my wedding. 2 years later, and I still have the scar.
Plus, his office staff is horrible. I chose him as a doctor directly through my insurance company. When I went to see him, he had just dropped my insurance and nobody ever told me. I only received a very large bill for his services. I discussed it with his office, since I was never informed that he dropped my insurance, and I thought the situation was resolved. Only 2 years later do I receive a call from a collection agency that I owe them money. They didn't even return my calls or letters when I was trying to work it out, or even try to talk to me before sending to collections! His office just not communicate, they don't care. Now I plan on taking them to small claims court.

Cons: Lies lies lies

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I absolutely love Dr. Rosenbach. He is fantastic, a really great doctor who is very friendly and really looking to help with your skin problems. I have been to different dermatologists for over 10 years without impressive results, but Dr. Rosenbach was willing (unlike the others) to switch up my routine and get results. The office staff is incredibly nice and helpful when I have questions, which is a nice change from other doctors' offices!

I would definitely recommend seeing Dr. Rosenbach if you want a great doctor, a great staff, and great results.

2
★★★★★

I absolutely love Dr. Rosenbach. He is fantastic, a really great doctor who is very friendly and really looking to help with your skin problems. I have been to different dermatologists for over 10 years without impressive results, but Dr. Rosenbach was willing (unlike the others) to switch up my routine and get results. The office staff is incredibly nice and helpful when I have questions, which is a nice change from other doctors' offices!

I would definitely recommend seeing Dr. Rosenbach if you want a great doctor, a great staff, and great results.

Pros: Very dedicated doctor who will do what it takes until you get results

Cons: I have absolutely NO cons!

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Thank goodness Dr. Rosenbach was recommended to by a friend! I can"t tell you how long I have wanted to lighten my freckles. After one treatment they are 50% better and my skin is so much smoother also. The office is great and they don't exaggerate their claims. He was perfect with my botox! too!!!

2
★★★★★

Thank goodness Dr. Rosenbach was recommended to by a friend! I can"t tell you how long I have wanted to lighten my freckles. After one treatment they are 50% better and my skin is so much smoother also. The office is great and they don't exaggerate their claims. He was perfect with my botox! too!!!

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I couldn?t disagree with the other poster more! I have had nothing but great experiences at Dr. R?s office. He does a quick and painless job, the staff could not be more accommodating and the office is always clean and comfortable. I have been so happy with the results on my face? and with the little laser hair removal? just don?t tell any one! Teehee :-P

2
★★★★★

I couldn?t disagree with the other poster more! I have had nothing but great experiences at Dr. R?s office. He does a quick and painless job, the staff could not be more accommodating and the office is always clean and comfortable. I have been so happy with the results on my face? and with the little laser hair removal? just don?t tell any one! Teehee :-P

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I went to Dr. Rosenbach's office several times and ended being very dissapointed with his services. Not only did he have a nurse see me instead of himself on most occasions, but had a nurse see me who knew very little about my condition.
In addition to this Dr. Rosenbach's billing department is very incompetent. I received bills for days I did not go and when trying to figure it out cannot reach anyone since he uses a billing service that seems to be run by a computer. Even after paying I still received bills for the amount I already paid!
Oh and the parking in his super high rise century city building is super expensive. He only validates for the second hour so you pay the high price for the first.
I would avoid this doctor and see another derm.

0
★☆☆☆☆

I went to Dr. Rosenbach's office several times and ended being very dissapointed with his services. Not only did he have a nurse see me instead of himself on most occasions, but had a nurse see me who knew very little about my condition.
In addition to this Dr. Rosenbach's billing department is very incompetent. I received bills for days I did not go and when trying to figure it out cannot reach anyone since he uses a billing service that seems to be run by a computer. Even after paying I still received bills for the amount I already paid!
Oh and the parking in his super high rise century city building is super expensive. He only validates for the second hour so you pay the high price for the first.
I would avoid this doctor and see another derm.

Pros: The view from his office is the only pro

Cons: Not good with patients, bad customer service, bad billing, parking expensive

 

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