Ross Cusic, OD

★★★☆☆
  • 12011 124th Avenue North East

    Kirkland, WA 98034

    Map & Directions
  • 425-823-2020

About Ross Cusic, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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This place is absolutely horrible. They charge you for stuff with out warning you and the doctor who wastes your time. I went in for eye exam and because my eye was a little red had two follow up visits. I asked the lady at the desk if this would cost extra, she said no it was included. I get a bill in the mail for both follow up visits!!

2
★★☆☆☆

This place is absolutely horrible. They charge you for stuff with out warning you and the doctor who wastes your time. I went in for eye exam and because my eye was a little red had two follow up visits. I asked the lady at the desk if this would cost extra, she said no it was included. I get a bill in the mail for both follow up visits!!

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Business Response:

Iā??m sorry that we failed to provide you with an outstanding experience. I worked hard to resolve your red eye and always enjoy getting to know new patients. It sounds like there may have been a misunderstanding at the front desk because of the medical eye condition - you can reach me at 425-823-2020. I hope to speak with you soon. Sincerely, Ross A . Cusic, OD
.

I have been to Optical Images for several years and a couple of negatives: the last time I visited to have lenses replaced (not frames) the optician was reviewing my file and when I asked for a cost estimate the question was put to me "Did I have insurance" Yes I do. The optician looked up the insurance cover and immediately wrote in the cost being the amount of insurance cover. I thought this was unethical and also that's why our medical costs are so high.

I also have to call more than once to make an appointment as no one returns calls.

3
★★★☆☆

I have been to Optical Images for several years and a couple of negatives: the last time I visited to have lenses replaced (not frames) the optician was reviewing my file and when I asked for a cost estimate the question was put to me "Did I have insurance" Yes I do. The optician looked up the insurance cover and immediately wrote in the cost being the amount of insurance cover. I thought this was unethical and also that's why our medical costs are so high.

I also have to call more than once to make an appointment as no one returns calls.

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.

I've been going to Optical Images for several years now. The receptionists are AMAZING! When I walk in the door (not having an appointment scheduled) they say, "Hello Stephanie" It always surprises me. They even know my fiance's name!! The optometrist has a high-tech office. This past visit he took a picture of my optical nerves inside each eye! It was very interesting! Glaucoma runs in my family and this method replaces the traditional "puff" of air test . In fact, it is a more indepth method. I would highly recommend this business. I have always had A+ visits!

5
★★★★★

I've been going to Optical Images for several years now. The receptionists are AMAZING! When I walk in the door (not having an appointment scheduled) they say, "Hello Stephanie" It always surprises me. They even know my fiance's name!! The optometrist has a high-tech office. This past visit he took a picture of my optical nerves inside each eye! It was very interesting! Glaucoma runs in my family and this method replaces the traditional "puff" of air test . In fact, it is a more indepth method. I would highly recommend this business. I have always had A+ visits!

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