Rubin, Ronald D, Dds - Smiles 4 Kids Pediatric Dntst

★★☆☆☆
  • 11350 Springfield Pike

    Cincinnati, OH 45246

    Map & Directions
  • 513-771-5231

About Rubin, Ronald D, Dds - Smiles 4 Kids Pediatric Dntst

Health & Medical

Health & Medical
More choices in Cincinnati:
Resultset_next

Stater Craig D Dds

112 N 10th St Centerville, AR

Resultset_next

River Hills Comm Health Ctr

1015 N 18th St Centerville, AR

2.0 1
Hi! Sign in to let us know how Rubin, Ronald D, Dds - Smiles 4 Kids Pediatric Dntst was?
Write a Review
.

I had been going to this practice since my 7 year old son was 2 years old, and I had been very pleased, that is, until today. My 3 year old son had never sat in a big dentist chair before. He had always had lap exams. My son is a shy, mild tempered and compliant child. Today when he saw the dentist chair, he was started crying and clung to the wall. He was really afraid. The hygienist was very impatient. I was saying things like, "look at your big brother, he is in the chair too" and "it's ok, Casey, we are just going to count your teeth". The hygienist was mostly just starring at me and Casey like she had never seen a kid scared at the dentist office before. I personal had never seen Casey react this way to anything, so I was relying on their expertise to handle this situation. I feel she did not offer the appropriate support to me nor to my son. I offered to her that Casey had been feverish the night before, and maybe he was still not feeling well. She then INSISTED I pick him up and put him in the chair. He was hysterical--crying, grabbing at his face and trying to get up--but she kept cleaning his teeth and insisted I held his arms down. IT WAS NOTHING SHORT OF A NIGHTMARE. I was paralyzed about what to do because I had never seen this reaction in my son. He is VERY mild tempered and compliant, but shy child. During this whole ordeal, the hygienist offered NO words of encouragement or support like, "It will be OK Mom" or "Are you OK buddy?" or "Do you want to proceed, Mom?" NOTHING. When Dr Rubin came over I found out why. Dr. Rubin came over, looking visibly aggravated at me, offered no words of support and asked NO questions about what was going on with my son. He condescendingly said, he saw no tears, so this indicated to him that my son was not actually scared but that Casey was using "avoidance" behaviors to not get his teeth cleaned. He then said that when they have children who are using "avoidance" , (he referenced and 8 and 9 year old) they do a technique called flooding, which is where they force the child into the procedure. He said something about some Dentist getting "mad" at the children and this is not what the do--they use the "flooding" technique. I could not believe what I was hearing. He basically was saying my kid was just having a temper tantrum and being obstinent. He wasn't scared. No one ever asked my opinion as his mother. He was visibly scared to me. I promptly told him that he was in fact scared (OBVIOUSLY!!) that this reaction is totally out of his temperament, and that I had said the night before he was feverish.. By this time I was getting cold, hard stares and dirty looks from the other hygienist and office staff. I got ZERO encouragement, support or understanding. They treated my son like he was a monster, not like a little scared 3 year old boy. We are now looking for a new dentist.

2
★★☆☆☆

I had been going to this practice since my 7 year old son was 2 years old, and I had been very pleased, that is, until today. My 3 year old son had never sat in a big dentist chair before. He had always had lap exams. My son is a shy, mild tempered and compliant child. Today when he saw the dentist chair, he was started crying and clung to the wall. He was really afraid. The hygienist was very impatient. I was saying things like, "look at your big brother, he is in the chair too" and "it's ok, Casey, we are just going to count your teeth". The hygienist was mostly just starring at me and Casey like she had never seen a kid scared at the dentist office before. I personal had never seen Casey react this way to anything, so I was relying on their expertise to handle this situation. I feel she did not offer the appropriate support to me nor to my son. I offered to her that Casey had been feverish the night before, and maybe he was still not feeling well. She then INSISTED I pick him up and put him in the chair. He was hysterical--crying, grabbing at his face and trying to get up--but she kept cleaning his teeth and insisted I held his arms down. IT WAS NOTHING SHORT OF A NIGHTMARE. I was paralyzed about what to do because I had never seen this reaction in my son. He is VERY mild tempered and compliant, but shy child. During this whole ordeal, the hygienist offered NO words of encouragement or support like, "It will be OK Mom" or "Are you OK buddy?" or "Do you want to proceed, Mom?" NOTHING. When Dr Rubin came over I found out why. Dr. Rubin came over, looking visibly aggravated at me, offered no words of support and asked NO questions about what was going on with my son. He condescendingly said, he saw no tears, so this indicated to him that my son was not actually scared but that Casey was using "avoidance" behaviors to not get his teeth cleaned. He then said that when they have children who are using "avoidance" , (he referenced and 8 and 9 year old) they do a technique called flooding, which is where they force the child into the procedure. He said something about some Dentist getting "mad" at the children and this is not what the do--they use the "flooding" technique. I could not believe what I was hearing. He basically was saying my kid was just having a temper tantrum and being obstinent. He wasn't scared. No one ever asked my opinion as his mother. He was visibly scared to me. I promptly told him that he was in fact scared (OBVIOUSLY!!) that this reaction is totally out of his temperament, and that I had said the night before he was feverish.. By this time I was getting cold, hard stares and dirty looks from the other hygienist and office staff. I got ZERO encouragement, support or understanding. They treated my son like he was a monster, not like a little scared 3 year old boy. We are now looking for a new dentist.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Rubin, Ronald D, Dds - Smiles 4 Kids Pediatric Dntst, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review