Sapana R. Chokshi, MD

★☆☆☆☆
  • 1341 Warren Avenue

    Downers Grove, IL 60515

    Map & Directions
  • 630-719-5454

About Sapana R. Chokshi, MD

Categories
  • Psychiatrists

Health & Medical

Health & Medical
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Dr seemed to care more about money than treating me. Extremely rude staff.

1
★☆☆☆☆

Dr seemed to care more about money than treating me. Extremely rude staff.

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Dr. Chokshi seems to be a very caring physician; however, she has recently severed ties with Riverside Psychiatric & Counseling Associates and has established a new, independent practice. Unfortunately, her new office is equipped with minimal technology, and inexperienced staff who are cold and condescending and who clearly lack the maturity necessary to interact with patients who may be psychologically fragile. The antiquated phone system she has equipped her office with handles either phone calls OR faxing - leading to further confusion and incompetence of her employee. She does not have a backup physician to handle patients when she in on vacation or unreachable, cannot be paged, and no professional answering service to answer calls when the office is closed. Prescription refills require 72 hours before they are phoned into your pharmacy! Not quite the atmosphere or support which is crucial in the treatment of psychiatric patients.

1
★☆☆☆☆

Dr. Chokshi seems to be a very caring physician; however, she has recently severed ties with Riverside Psychiatric & Counseling Associates and has established a new, independent practice. Unfortunately, her new office is equipped with minimal technology, and inexperienced staff who are cold and condescending and who clearly lack the maturity necessary to interact with patients who may be psychologically fragile. The antiquated phone system she has equipped her office with handles either phone calls OR faxing - leading to further confusion and incompetence of her employee. She does not have a backup physician to handle patients when she in on vacation or unreachable, cannot be paged, and no professional answering service to answer calls when the office is closed. Prescription refills require 72 hours before they are phoned into your pharmacy! Not quite the atmosphere or support which is crucial in the treatment of psychiatric patients.

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1 out of 1 people found this review helpful.

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While Dr. Chokshi seemed kind and compassionate, her staff is anything but. When I called to make an appointment, I explained that I was looking for a therapist. I showed up for my appointment and during the course of it discovered that Dr. Chokshi does not do any therapy, but rather writes prescriptions for psychiatric medications. For this I was charged $206, and when I complained, the practice manager Ranku threatened to report me to a credit agency if I did not pay immediately. I explained to him and later to the office manager that I did not think it was fair to charge me the full rate since I did not get the service I was looking for. I offered to split the difference or pay something less than the full amount, but they were absolutely inflexible and very rude. Avoid this practice as I would expect any issues you have would be dealt with similarly.

1
★☆☆☆☆

While Dr. Chokshi seemed kind and compassionate, her staff is anything but. When I called to make an appointment, I explained that I was looking for a therapist. I showed up for my appointment and during the course of it discovered that Dr. Chokshi does not do any therapy, but rather writes prescriptions for psychiatric medications. For this I was charged $206, and when I complained, the practice manager Ranku threatened to report me to a credit agency if I did not pay immediately. I explained to him and later to the office manager that I did not think it was fair to charge me the full rate since I did not get the service I was looking for. I offered to split the difference or pay something less than the full amount, but they were absolutely inflexible and very rude. Avoid this practice as I would expect any issues you have would be dealt with similarly.

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1 out of 1 people found this review helpful.

 

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