Sato, Sam E, Md - Pediatric Opthalmology

★★★☆☆

About Sato, Sam E, Md - Pediatric Opthalmology

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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2.5 4
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On March 1st my son had an appt. for testing. I called in the morning to confirm it and was told that it had been canceled due to the fact that the gal doing the testing was not even at that office on that day. If I hadn't called I would not have known and would have made the long drive. I rescheduled the appt. for three weeks later on the 22nd. On the day prior to the appt. I received an automated call reminding me of the appt. I pulled my son out of school 2 hours early, drove 1 and 1/2 hours and when I checked in was told that the appt. had been canceled due to and insurance issue. They had 3 weeks to find this out and they wait until I walk in the door to tell me!!! The staff is completely incompetant and I will not go back even if I have to pay out of pocket for my son to see another dr. They wasted three hours of my time not to mention the gas it took me to get there. Don't waste your time.

2
★★☆☆☆

On March 1st my son had an appt. for testing. I called in the morning to confirm it and was told that it had been canceled due to the fact that the gal doing the testing was not even at that office on that day. If I hadn't called I would not have known and would have made the long drive. I rescheduled the appt. for three weeks later on the 22nd. On the day prior to the appt. I received an automated call reminding me of the appt. I pulled my son out of school 2 hours early, drove 1 and 1/2 hours and when I checked in was told that the appt. had been canceled due to and insurance issue. They had 3 weeks to find this out and they wait until I walk in the door to tell me!!! The staff is completely incompetant and I will not go back even if I have to pay out of pocket for my son to see another dr. They wasted three hours of my time not to mention the gas it took me to get there. Don't waste your time.

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A very nice staff. However, the service has always been sub par. The Doctor and staff has forgetten and misread my son's original diagnosis 4 times and despite 1 personal visit and 4 follow up calls neglected to send medical information to the insurace company we were applying to. Due to mis-reading of the charts the Dr. told us to patch the wrong eye on our son. We even questioned him, but he said he was sure until about a month later we visited for a follow up and were told we should be patching his other eye, even though I have it in writting from them to patch the first eye. We are switching to another doctor. This error and the lack of long term treatment plan for my son and prescribing the wrong treatment terrifies me.

1
★☆☆☆☆

A very nice staff. However, the service has always been sub par. The Doctor and staff has forgetten and misread my son's original diagnosis 4 times and despite 1 personal visit and 4 follow up calls neglected to send medical information to the insurace company we were applying to. Due to mis-reading of the charts the Dr. told us to patch the wrong eye on our son. We even questioned him, but he said he was sure until about a month later we visited for a follow up and were told we should be patching his other eye, even though I have it in writting from them to patch the first eye. We are switching to another doctor. This error and the lack of long term treatment plan for my son and prescribing the wrong treatment terrifies me.

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It's been a long time since we've been to doctor Sato but when we did he was very nice. Everyone was friendly and it was a nice place. I would recommend him.

3
★★★☆☆

It's been a long time since we've been to doctor Sato but when we did he was very nice. Everyone was friendly and it was a nice place. I would recommend him.

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1 out of 1 people found this review helpful.

.

Dr. Sato is very nice and obviously likes kids. His waiting room is like a big playground - even with older children I had a hard time getting them out of there! Dr. S. was patient with our questions - first eye exam and glasses - and answered everything thoroughly. It's hard to get an appointment but the best part is he offers occasional Saturday appointments so school-age kids can get in without missing class. Having the optometry retailer on site is very handy, too.

PROS: Saturday appointments
CONS:

4
★★★★☆

Dr. Sato is very nice and obviously likes kids. His waiting room is like a big playground - even with older children I had a hard time getting them out of there! Dr. S. was patient with our questions - first eye exam and glasses - and answered everything thoroughly. It's hard to get an appointment but the best part is he offers occasional Saturday appointments so school-age kids can get in without missing class. Having the optometry retailer on site is very handy, too.

PROS: Saturday appointments
CONS:

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2 out of 2 people found this review helpful.

Sato, Sam E, Md - Pediatric Opthalmology Office Locations:

520-323-2466

3910 North Campbell Avenue

Tucson, AZ, AZ 85719

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520-323-2466

3910 North Campbell Avenue

Tucson, AZ, AZ 85719

Get Directions
 

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