Serpe Chiropractic

★★★★☆
  • 651 Amersale Dr # 109

    Naperville, IL 60563

    Map & Directions
  • 630-357-2299

About Serpe Chiropractic

Categories
Hours
By appointment

Health & Medical

Health & Medical
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4.0 7
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I recently found Dr. Serpe through the referral of a friend. I had been going to another chiropractor for six weeks and still had pain. I was a little better but not completely. Dr. Serpe saw me quickly and listened to my frustrations. He examined me (best exam ever BTW, very thorough) and pin pointed my problem.

He explained my insurance coverage and I received care that same day. 30 minutes later I felt like I was on could 9. He took my pain away. A gentle adjustment (no twisting), spinal decompression and a great exercise device (can't think of the name) and I felt great. I could literally stand and walk without pain. I could even bend without pain.

It's been 4 days and I still feel good. He is the best chiropractor I've even seen. Smart, willing to listen and delivered everything he promised. I have already recommended him to my friends.

I would encourage you to call his office if you're in pain. His staff and office are great. Thank you Dr. Serpe.

5
★★★★★

I recently found Dr. Serpe through the referral of a friend. I had been going to another chiropractor for six weeks and still had pain. I was a little better but not completely. Dr. Serpe saw me quickly and listened to my frustrations. He examined me (best exam ever BTW, very thorough) and pin pointed my problem.

He explained my insurance coverage and I received care that same day. 30 minutes later I felt like I was on could 9. He took my pain away. A gentle adjustment (no twisting), spinal decompression and a great exercise device (can't think of the name) and I felt great. I could literally stand and walk without pain. I could even bend without pain.

It's been 4 days and I still feel good. He is the best chiropractor I've even seen. Smart, willing to listen and delivered everything he promised. I have already recommended him to my friends.

I would encourage you to call his office if you're in pain. His staff and office are great. Thank you Dr. Serpe.

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Dr. Serpe and his team are extremely considerate, caring, positive and professional. Every time I come into the office, I am met with smiles, and the energy is contagious! Dr. Serpe himself provides the best adjustments for my back, and I

3
★★★★★

Dr. Serpe and his team are extremely considerate, caring, positive and professional. Every time I come into the office, I am met with smiles, and the energy is contagious! Dr. Serpe himself provides the best adjustments for my back, and I

.

Dr. Serpe and his team are extremely considerate, caring, positive and professional. Every time I come into the office, I am met with smiles, and the energy is contagious! Dr. Serpe himself provides the best adjustments for my back, and I have stayed healthier as a result of his care. In addition, he continues to be innovative and look for more ways to help people heal and ehance the body's natural resources to help itself. Thank you all for your excellent service.

5
★★★★★

Dr. Serpe and his team are extremely considerate, caring, positive and professional. Every time I come into the office, I am met with smiles, and the energy is contagious! Dr. Serpe himself provides the best adjustments for my back, and I have stayed healthier as a result of his care. In addition, he continues to be innovative and look for more ways to help people heal and ehance the body's natural resources to help itself. Thank you all for your excellent service.

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1 out of 1 people found this review helpful.

.

Make along story short we were told to do all this expensive testing that you had to pay up front for. We were told by Dr. Serpe and his patient assistant that these would be covered. We were told to definitely pay up front otherwise they would charge and astronomical amount and the insurance would not cover it. In the end none of it was covered and we are out a large sum of money. When I suggested, prior to taking these test that we should call I was told "I know from my patients that Blue Cross will cover it". I trusted Dr. Serpe. When I approached him with my findings he had nothing to say other than it was my fault and at this point I was "embarrassing" myself for making something fo this. So nice in the exam room but as you can see from his response to the other client who had a problem...so rude in real life. WARNING: do not take his tests that he recommends.

1
★☆☆☆☆

Make along story short we were told to do all this expensive testing that you had to pay up front for. We were told by Dr. Serpe and his patient assistant that these would be covered. We were told to definitely pay up front otherwise they would charge and astronomical amount and the insurance would not cover it. In the end none of it was covered and we are out a large sum of money. When I suggested, prior to taking these test that we should call I was told "I know from my patients that Blue Cross will cover it". I trusted Dr. Serpe. When I approached him with my findings he had nothing to say other than it was my fault and at this point I was "embarrassing" myself for making something fo this. So nice in the exam room but as you can see from his response to the other client who had a problem...so rude in real life. WARNING: do not take his tests that he recommends.

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0 out of 1 people found this review helpful.

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This doctor is great. My back was killing me. My husband had to drive me to his office and almost carry me through the door. Dr. Serpe and his staff quickly took me in and examined me. He prescribed spinal decompression and ultrasound. I felt about 80% better by the next day. After a couple of visits I was 100%. If you need help this is the guy to go to.

5
★★★★★

This doctor is great. My back was killing me. My husband had to drive me to his office and almost carry me through the door. Dr. Serpe and his staff quickly took me in and examined me. He prescribed spinal decompression and ultrasound. I felt about 80% better by the next day. After a couple of visits I was 100%. If you need help this is the guy to go to.

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I'm sorry the other person had a bad experience but I can assure you Dr. Serpe is one of the best physicians I've ever met. He always takes the time to listen to me and is very knowledgeable. I've suffered with Migraine headaches for years. He is the first doctor to help me without relying on medications. His office staff are like family. They really care and go the extra mile of make me feel comfortable.

On my first visit he spent time with me and my husband and explained everything to us. He helped me understand the tests that he felt were important and costs. After we got the results back he sat down with us again. Not just a call from a nurse. The one thing I really liked was how he explained everything so that I could understand it.

He came up with a written treatment plan which details everything he felt would help me. He loves to drawn pictures of how the brain works. I have referred my neighbor and a coworker to him. They have only good things to say. If you have migraines then I would recommend calling him. He really helped me.

5
★★★★★

I'm sorry the other person had a bad experience but I can assure you Dr. Serpe is one of the best physicians I've ever met. He always takes the time to listen to me and is very knowledgeable. I've suffered with Migraine headaches for years. He is the first doctor to help me without relying on medications. His office staff are like family. They really care and go the extra mile of make me feel comfortable.

On my first visit he spent time with me and my husband and explained everything to us. He helped me understand the tests that he felt were important and costs. After we got the results back he sat down with us again. Not just a call from a nurse. The one thing I really liked was how he explained everything so that I could understand it.

He came up with a written treatment plan which details everything he felt would help me. He loves to drawn pictures of how the brain works. I have referred my neighbor and a coworker to him. They have only good things to say. If you have migraines then I would recommend calling him. He really helped me.

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After the initial consultation with Dr. Serpe, who was very pleasant at the time, it was very hard to communicate with him when I had questions or new concerns. The office visits consisted of nurses or medical staff performing procedures routinely without regard for wether this was the best thing for my back and neck problems on a consistant basis. Dr.Serpe,I was later told, doesn't meet with patients but once every 12 visits/treatments by the staff. I asked to speak to him around my 4-5th visit, and I was asked rudely asked by the snippy receptionist why I needed to talk to him and wether I need to be in a room to talk to him or (I'm guessing) the lobby would do. I was surprised at the response I recieved, but I really wanted to tell him about a new problem I was experiencing. I told her I didn't care. I was given a room (shockingly) and he gave me 8 seconds of his precious time and told me in the future to just talk to the staff. I've read great things about this place, but I don't agree with any of them.

1
★☆☆☆☆

After the initial consultation with Dr. Serpe, who was very pleasant at the time, it was very hard to communicate with him when I had questions or new concerns. The office visits consisted of nurses or medical staff performing procedures routinely without regard for wether this was the best thing for my back and neck problems on a consistant basis. Dr.Serpe,I was later told, doesn't meet with patients but once every 12 visits/treatments by the staff. I asked to speak to him around my 4-5th visit, and I was asked rudely asked by the snippy receptionist why I needed to talk to him and wether I need to be in a room to talk to him or (I'm guessing) the lobby would do. I was surprised at the response I recieved, but I really wanted to tell him about a new problem I was experiencing. I told her I didn't care. I was given a room (shockingly) and he gave me 8 seconds of his precious time and told me in the future to just talk to the staff. I've read great things about this place, but I don't agree with any of them.

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0 out of 1 people found this review helpful.

Business Response:

I can understand that it is impossible to please every person, every time. I am sorry that you feel you had an unpleasant experience with our office. Yours is not the typical experience our patients have. We have hundreds of patients that have enjoyed good health and are very happy with us. Go to www.napervillebbt.com to see our testimonials. These are really patients that simply wanted to share their stories with the world. I cannot help but wonder if you are simply attempting to tarnish my name out of spite. In the end, I guess this was not the office for you.

More about Serpe Chiropractic

We are a practice that focuses on helping people with chronic conditions. By using functional neurology and metabolic therapy we are able to successfully treat a wide variety of conditions. Dr. Serpe is a board eligible chiropractic neurologist.

 

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