Shafai, Mandana, Md - Internal Medicine Grp Of N Va

★★★☆☆

About Shafai, Mandana, Md - Internal Medicine Grp Of N Va

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I'm not sure if we're talking about the same doctor- yes Dr. Shafai can be "nice" in the 5 min or less that she's in the room, but every time I ask a question, she is clearly bothered. I almost feel like I need to apologize for keeping her waiting when I tell her my symptoms. She seems to always have somewhere else she needs to be.
She is hardly ever available when I am sick and need an urgent appointment. I was asked by her staff to wait over 5 days to be seen, even though my symptoms were acute, including high fever/chills, severe sore throat, and productive cough, etc. In 5 days I would either be better or in the hospital. Thankfully I found a place willing to see me the next day. Another time, I called to be seen for severe sinus pain/pressure that was beginning to cause jaw pain. I usually tolerate pain well, and since I was told before that sinus stuff usually goes away in 2 weeks, I did my best. I begged for an appointment, but was told again to wait several days, because she wasn't going to be working. I then begged to be on a "wait-list" if someone canceled. When I called back to see if anyone canceled, I was told that Dr. Shafai said to just take OTC decongestants. Well, I had already been taking decongestants for over a week without relief. Two days later, my jaw pain worsened to the point that I couldn't open my mouth. The ER was worried about something being wrong with my teeth. Thankfully my dentist is available, because the x-rays showed that the sinus infection was eroding the roots of my teeth.
I have tried to be patient with Dr. Shafai, mostly because she's located nearby and the wait is not bad, however in the times when I am really sick, I need someone who cares and who can be there. I am sad, because I hate looking for new doctors, but at this point I have no other choice.

1
★☆☆☆☆

I'm not sure if we're talking about the same doctor- yes Dr. Shafai can be "nice" in the 5 min or less that she's in the room, but every time I ask a question, she is clearly bothered. I almost feel like I need to apologize for keeping her waiting when I tell her my symptoms. She seems to always have somewhere else she needs to be.
She is hardly ever available when I am sick and need an urgent appointment. I was asked by her staff to wait over 5 days to be seen, even though my symptoms were acute, including high fever/chills, severe sore throat, and productive cough, etc. In 5 days I would either be better or in the hospital. Thankfully I found a place willing to see me the next day. Another time, I called to be seen for severe sinus pain/pressure that was beginning to cause jaw pain. I usually tolerate pain well, and since I was told before that sinus stuff usually goes away in 2 weeks, I did my best. I begged for an appointment, but was told again to wait several days, because she wasn't going to be working. I then begged to be on a "wait-list" if someone canceled. When I called back to see if anyone canceled, I was told that Dr. Shafai said to just take OTC decongestants. Well, I had already been taking decongestants for over a week without relief. Two days later, my jaw pain worsened to the point that I couldn't open my mouth. The ER was worried about something being wrong with my teeth. Thankfully my dentist is available, because the x-rays showed that the sinus infection was eroding the roots of my teeth.
I have tried to be patient with Dr. Shafai, mostly because she's located nearby and the wait is not bad, however in the times when I am really sick, I need someone who cares and who can be there. I am sad, because I hate looking for new doctors, but at this point I have no other choice.

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Great Doctor!!! I follow her when she moves offices. She is patient, very caring, and knowledgeable. She always has the patients interest at heart, and gives her honest opinion when there is an issue and a patient does not know what route to take.

5
★★★★★

Great Doctor!!! I follow her when she moves offices. She is patient, very caring, and knowledgeable. She always has the patients interest at heart, and gives her honest opinion when there is an issue and a patient does not know what route to take.

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Shafai, Mandana, Md - Internal Medicine Grp Of N Va Office Locations:

703-437-5532

1850 Town Ctr Pkwy Ste 209

Reston, VA, VA 20190

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703-524-0202

46 S. Glebe Rd/

Arlington, VA, VA 22204

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