Shapiro, Edward, Do - 7th St & Bell Family Phys Ltd

★★★★☆
  • 702 E Bell Rd Ste 119

    Phoenix, AZ 85022

    Map & Directions
  • 602-493-0079

About Shapiro, Edward, Do - 7th St & Bell Family Phys Ltd

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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3.5 2
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Found out how rude the staff was. Very unprofessional. She actually yelled at me and started in with her hand gestures. I wonder if Dr. Shapiro knows how bad some of his staff is. I stopped going there after my first Dr. appointment.

3
★★★★★

Found out how rude the staff was. Very unprofessional. She actually yelled at me and started in with her hand gestures. I wonder if Dr. Shapiro knows how bad some of his staff is. I stopped going there after my first Dr. appointment.

.

There was a recent change in office staff, and the service I have received has been horrible ever since. I had to wait two weeks for a prescription to get called in to my pharmacy, and I had to call the doctors office multiple times to get it done. I gave them the pharmacy number and name 4 times, but they still called it in to the wrong pharmacy. Then, they got mad at me and told me I would have to call the other pharmacy to cancel the prescription they called in erroneously. It is not uncommon to get put on hold for 15 minutes before the staff even asks your name and why you are calling. After a recent visit, they tried to put a charge through to my credit card. They said the card was invalid, even though it is the same debit card I use every day without any problems. Then, they demanded that I come down to the office and pay ($20) in cash, and they would not take a different card over the phone, even though I have been a patient for years. When I confronted the doctor about the situation, he was just as rude as his staff. I have never been treated so horribly in my life, and I would not recommend this doctor to anyone. I feel that his front office staff is incredibly rude, unattentive, and incompetent, and the doctor is rude as well. Please do yourself a favor and go somewhere else.

0
★☆☆☆☆

There was a recent change in office staff, and the service I have received has been horrible ever since. I had to wait two weeks for a prescription to get called in to my pharmacy, and I had to call the doctors office multiple times to get it done. I gave them the pharmacy number and name 4 times, but they still called it in to the wrong pharmacy. Then, they got mad at me and told me I would have to call the other pharmacy to cancel the prescription they called in erroneously. It is not uncommon to get put on hold for 15 minutes before the staff even asks your name and why you are calling. After a recent visit, they tried to put a charge through to my credit card. They said the card was invalid, even though it is the same debit card I use every day without any problems. Then, they demanded that I come down to the office and pay ($20) in cash, and they would not take a different card over the phone, even though I have been a patient for years. When I confronted the doctor about the situation, he was just as rude as his staff. I have never been treated so horribly in my life, and I would not recommend this doctor to anyone. I feel that his front office staff is incredibly rude, unattentive, and incompetent, and the doctor is rude as well. Please do yourself a favor and go somewhere else.

Cons: Service

 

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