Shoaf, Sarah C, Dds - University Dental Assoc

★★★☆☆

About Shoaf, Sarah C, Dds - University Dental Assoc

Health & Medical

Health & Medical
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I have always been treated very well by everyone in this office. They are able to set appointments for me quickly and get me treated in the appointment time. I am happy with the work they have done and the price.
In response to the person who complained much about the billing and appointment times, I suspect that the misunderstanding is their own fault. 2000k would be two million dollars and the dental assistant is a hygienist, not a hygenious. If you can't read or understand your own writing you probably can't read an appointment card either. You would think that with two million dollars a year they could hire someone to read stuff to them.

2
★★★★☆

I have always been treated very well by everyone in this office. They are able to set appointments for me quickly and get me treated in the appointment time. I am happy with the work they have done and the price.
In response to the person who complained much about the billing and appointment times, I suspect that the misunderstanding is their own fault. 2000k would be two million dollars and the dental assistant is a hygienist, not a hygenious. If you can't read or understand your own writing you probably can't read an appointment card either. You would think that with two million dollars a year they could hire someone to read stuff to them.

Pros: Fast appointment times

Cons: not the most convient location

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Obviously the person associated with the prior email, has more money than since. If you would understand that insurance is for reimbursement only you should have paid your bill on time and in full. It amazes me that people like you with your hundreds of thousands of dollars have such poor money management, and believe that everyone is wrong but you. Get a life!!!

I have been associated with University Dental Associates for many years; I had nothing a positive experience. Great manager, customer service, and the Dentist are awesome. Great job University Dental Associates and keep up the good work.

2
★★★★★

Obviously the person associated with the prior email, has more money than since. If you would understand that insurance is for reimbursement only you should have paid your bill on time and in full. It amazes me that people like you with your hundreds of thousands of dollars have such poor money management, and believe that everyone is wrong but you. Get a life!!!

I have been associated with University Dental Associates for many years; I had nothing a positive experience. Great manager, customer service, and the Dentist are awesome. Great job University Dental Associates and keep up the good work.

Pros: Customer service willing to listen

Cons: None

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There is a dentist on every corner, do not attempt to do business with this office. Customer service is non existant even though I have spent 25K with them on my kids teeth, I am treated very little respect. I received calls in the tone pay this amount or do not come for your appointment. The reason that the account is not paid, always is the fact that they cannot ange their records to reflect insurance changes and continue to bill the old insurance even after they have been asked to swith it numerous times. However the one thing that has caused me to choose to go else where with my 2000K a year on average is the fact that I wa charged $30.00 for calling with in a 24 hours of the appointment to cancel. Things in life do not take in to consideration a dentist appointment. I thought that it was ironic that the office called because his hygenious was sick on the same day of an appointment, but I didnt get a $30.00 Credit. Trust me RUN FAST to another dentist, try a local hometown dentist not a dental assembly line.

0
★☆☆☆☆

There is a dentist on every corner, do not attempt to do business with this office. Customer service is non existant even though I have spent 25K with them on my kids teeth, I am treated very little respect. I received calls in the tone pay this amount or do not come for your appointment. The reason that the account is not paid, always is the fact that they cannot ange their records to reflect insurance changes and continue to bill the old insurance even after they have been asked to swith it numerous times. However the one thing that has caused me to choose to go else where with my 2000K a year on average is the fact that I wa charged $30.00 for calling with in a 24 hours of the appointment to cancel. Things in life do not take in to consideration a dentist appointment. I thought that it was ironic that the office called because his hygenious was sick on the same day of an appointment, but I didnt get a $30.00 Credit. Trust me RUN FAST to another dentist, try a local hometown dentist not a dental assembly line.

 

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