Shulkin, Glenn, Dds - Dental Store

★★☆☆☆
  • 1061 South Roselle Road

    Schaumburg, IL 60193

    Map & Directions
  • 847-301-0400

About Shulkin, Glenn, Dds - Dental Store

Hours
Sun 7am-3pm, Mon 8am-7:30pm, Wed 8am-7:30pm, Tue 7am-7:30pm, Thu 7am-8pm, Fri 8am-4pm, Sat 8am-3pm

Health & Medical

Health & Medical
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.

This dental office is horrible. I did not see Dr. Shulkin - my review is on the place & service overall. They put a cracked veneer on my front tooth! I didn't eat a thing after I had them put on. While in the chair I heard the DDS say, "uh oh" and he stepped out of the room and was gone for quite a while. I had, at the time no clue what he was "uh-oh-ing" about. Next morning I was looking at my new teeth - sun hit just right and wham! saw that the 1 FRONT tooth had a big crack diagonal all the way across! I called right away - they told me I must of ate something & were so rude, no offer to come in so they can look at it or anything! They are a rip off - they are rude - they are unprofessional - They should have offered to re-do my tooth-or given my a chunk of my $$ back. I spent $1000- this was not covered by insurance. I just had - had my son, he was 2 months old, so I had alot going on being a new 1st time mother, I should've & wished I had pursued some sort of reimbursement.

1
★☆☆☆☆

This dental office is horrible. I did not see Dr. Shulkin - my review is on the place & service overall. They put a cracked veneer on my front tooth! I didn't eat a thing after I had them put on. While in the chair I heard the DDS say, "uh oh" and he stepped out of the room and was gone for quite a while. I had, at the time no clue what he was "uh-oh-ing" about. Next morning I was looking at my new teeth - sun hit just right and wham! saw that the 1 FRONT tooth had a big crack diagonal all the way across! I called right away - they told me I must of ate something & were so rude, no offer to come in so they can look at it or anything! They are a rip off - they are rude - they are unprofessional - They should have offered to re-do my tooth-or given my a chunk of my $$ back. I spent $1000- this was not covered by insurance. I just had - had my son, he was 2 months old, so I had alot going on being a new 1st time mother, I should've & wished I had pursued some sort of reimbursement.

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.

I have been going to the Dental Store for a few years now. I would have stopped going there a while ago, but it has just been easier to put up with their poor customer service than to find a new dentist. In my opinion, the actual dental services they provide aren't bad but the receptionists and their level of organization is sub par. They do no return phone calls or relay messages to other people in the office and a lot of the time it seems as if dealing with patients is a burden to them. They were once unprepared for an appointment I had and instead of notifying me beforehand like I had previously asked that they do, I came in only to find that I had to reschedule another appointment. They did not offer much of an apology when I explained how much of an inconvenience it was. If you're looking for a dentist in the Schaumburg area, I would not recommend the Dental Store.

2
★★☆☆☆

I have been going to the Dental Store for a few years now. I would have stopped going there a while ago, but it has just been easier to put up with their poor customer service than to find a new dentist. In my opinion, the actual dental services they provide aren't bad but the receptionists and their level of organization is sub par. They do no return phone calls or relay messages to other people in the office and a lot of the time it seems as if dealing with patients is a burden to them. They were once unprepared for an appointment I had and instead of notifying me beforehand like I had previously asked that they do, I came in only to find that I had to reschedule another appointment. They did not offer much of an apology when I explained how much of an inconvenience it was. If you're looking for a dentist in the Schaumburg area, I would not recommend the Dental Store.

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The dental store is terrible. Only the orthodontist there is good and has a sincere interest in his customers' teeth. The dentists just want you in & out. They're all about making $$$. Also the secretaries are rude and not very sharp.

1
★☆☆☆☆

The dental store is terrible. Only the orthodontist there is good and has a sincere interest in his customers' teeth. The dentists just want you in & out. They're all about making $$$. Also the secretaries are rude and not very sharp.

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I agree with the first reviewer. The Dental "Store" name is right on. They try to sell you as many products and services as they can.
This is a brother and sister-owned operation. They both practice dentistry here. The sister of the team has a rough and rather demeaning chairside manner.

It is common (it happened to me 3 times) to make an appt. with a certain dentist only to find he or she has left for the day or has another patient so you are turfed off to a dentist who just graduated dental school!

I'm finished with the dental store. My health deserves more professional care.

1
★☆☆☆☆

I agree with the first reviewer. The Dental "Store" name is right on. They try to sell you as many products and services as they can.
This is a brother and sister-owned operation. They both practice dentistry here. The sister of the team has a rough and rather demeaning chairside manner.

It is common (it happened to me 3 times) to make an appt. with a certain dentist only to find he or she has left for the day or has another patient so you are turfed off to a dentist who just graduated dental school!

I'm finished with the dental store. My health deserves more professional care.

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.

When you walk into the Dental Store..you don't get a feel for a dentist office. The dentists who work there don't make an effort to get to know you. You're just like a routine job to them.
The enviroment doesn't promote good customer service

PROS: Location
CONS: No customer service

2
★★☆☆☆

When you walk into the Dental Store..you don't get a feel for a dentist office. The dentists who work there don't make an effort to get to know you. You're just like a routine job to them.
The enviroment doesn't promote good customer service

PROS: Location
CONS: No customer service

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1 out of 1 people found this review helpful.

.

I would call the Dental Store adequate. Appointments are easy to make because of the number of dentists in the practice but I always feel like I am a number and not a person. The dental staff is great but the secretaries act as if you are wasting their time. If you can get past that the practice seems satisfactory.

PROS: Number of dentists in practice
CONS: Don't expect the personal touch

3
★★★☆☆

I would call the Dental Store adequate. Appointments are easy to make because of the number of dentists in the practice but I always feel like I am a number and not a person. The dental staff is great but the secretaries act as if you are wasting their time. If you can get past that the practice seems satisfactory.

PROS: Number of dentists in practice
CONS: Don't expect the personal touch

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1 out of 1 people found this review helpful.

 

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