Simpson, Felicia, Dds - Cypress Mill Dental

★★★☆☆
  • 14315 Cypress Rosehill Rd Ste 150

    Cypress, TX 77429

    Map & Directions
  • 281-373-4533

About Simpson, Felicia, Dds - Cypress Mill Dental

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Health & Medical

Health & Medical
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Horrible Horrible!!! Warning.... Do not use this dentist! As a new client they told me I needed a deep cleaning and charged me $500 out of pocket with insurance. When my husband went a couple days later, they told him the exact same script(using the exact same words) to him! It seems they have a special script they feed to new customers. It's really ashame a professional dentist would take advantage of its new clients.And when I asked for a copy of my xrays they wanted to charge me $30 which they are not allowed to do according to my ins company!

1
★☆☆☆☆

Horrible Horrible!!! Warning.... Do not use this dentist! As a new client they told me I needed a deep cleaning and charged me $500 out of pocket with insurance. When my husband went a couple days later, they told him the exact same script(using the exact same words) to him! It seems they have a special script they feed to new customers. It's really ashame a professional dentist would take advantage of its new clients.And when I asked for a copy of my xrays they wanted to charge me $30 which they are not allowed to do according to my ins company!

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My daughter had seen this dentist last yr for check up and was not impressed with service. My daughter has a bad toothache and tried to schedule appt. Whoever answered sounded like they were still asleep and told me their computer was down and they would call back in 30 minutes.

4 hours later and still not a call. Called another dentist and recieved an appt for tomorrow. Will not call this dentist again. Toothaches are horrible and having an 11 year old in pain and to be completely ignored is wrong.

1
★☆☆☆☆

My daughter had seen this dentist last yr for check up and was not impressed with service. My daughter has a bad toothache and tried to schedule appt. Whoever answered sounded like they were still asleep and told me their computer was down and they would call back in 30 minutes.

4 hours later and still not a call. Called another dentist and recieved an appt for tomorrow. Will not call this dentist again. Toothaches are horrible and having an 11 year old in pain and to be completely ignored is wrong.

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We are new to the area and picked this dentist because it was one of the closest on our insurance. I took my two children there, both were new patients. No one introduced themselves and the dentist was in with my 3 year old for less than a minute and examined my 7 year old without me in the room. She did not introduce herself and seemed in a rush. Very cold atmosphere. Would not reccommend.

1
★☆☆☆☆

We are new to the area and picked this dentist because it was one of the closest on our insurance. I took my two children there, both were new patients. No one introduced themselves and the dentist was in with my 3 year old for less than a minute and examined my 7 year old without me in the room. She did not introduce herself and seemed in a rush. Very cold atmosphere. Would not reccommend.

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I was very unhappy with first appointment at Cypress Mill Dental. The dental assistant seemed to be in a hurry and told me I needed a "deep cleaning" that would cost extra. The "deep cleaning" was a single, uncomfortable process with some sort of a water tool. There was no use of the probes or scrape tool and there was no tooth polish at the end. The dental assistant was obviously in a hurry to get somewhere. The procedure seemed much less effective than the normal cleaning and polish my previous dentist performed. Before I left, they scheduled an appointment in six months for my next checkup visit.

Around two or three months after my appointment, my girlfriend was having some cosmetic dental work done with another dentist. I had the opportunity to describe the "deep cleaning" procedure to the dentist and in her opinion it sounded unusual. She said a true deep cleaning is normally more invasive with multiple visits and may even require anesthesia. I pretty much decided then I would not be returning to Cypress Mill Dental.

After six months, I get a call from Cypress Mill Dental saying I missed my appointment an hour earlier that day. Maybe it is just me, but I have never had a dentist or other medical professional not call to verify the appointment date. I found out why Cypress Mill Dental does not verify appointments. They charge you if you miss the appointment!

2
★★☆☆☆

I was very unhappy with first appointment at Cypress Mill Dental. The dental assistant seemed to be in a hurry and told me I needed a "deep cleaning" that would cost extra. The "deep cleaning" was a single, uncomfortable process with some sort of a water tool. There was no use of the probes or scrape tool and there was no tooth polish at the end. The dental assistant was obviously in a hurry to get somewhere. The procedure seemed much less effective than the normal cleaning and polish my previous dentist performed. Before I left, they scheduled an appointment in six months for my next checkup visit.

Around two or three months after my appointment, my girlfriend was having some cosmetic dental work done with another dentist. I had the opportunity to describe the "deep cleaning" procedure to the dentist and in her opinion it sounded unusual. She said a true deep cleaning is normally more invasive with multiple visits and may even require anesthesia. I pretty much decided then I would not be returning to Cypress Mill Dental.

After six months, I get a call from Cypress Mill Dental saying I missed my appointment an hour earlier that day. Maybe it is just me, but I have never had a dentist or other medical professional not call to verify the appointment date. I found out why Cypress Mill Dental does not verify appointments. They charge you if you miss the appointment!

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BEST DENTIST I HAVE EVER BEEN TO!!!!

Most caring! Awesome staff!

10 out of 10!!

Not scared to go to the dentist anymore! :)

5
★★★★★

BEST DENTIST I HAVE EVER BEEN TO!!!!

Most caring! Awesome staff!

10 out of 10!!

Not scared to go to the dentist anymore! :)

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I have been coming to Cypressmill Dental going on 4 years, and I was referred by a co-worker, who highly recommended Dr. Simpson. She has always been very caring and attentive to my needs. She thouroughly goes over my treatment plans, and try to assist you financially as much as possible. Sometime she has gone up and beyond what most dentist will. I saw the comment about her being "in it for the money", and with the xerox copies of for x-rays", WHAT! That's with most dentists. My children just recently started coming to Dr. Simpson because their father's insurance expired, and we had to pay for the x-ray copies and they were $25 each for twins $50. If I'm not mistaken, that amount is based on what insurance you have. So, I think this person was just having a bad day, or need to follow up on their insurance. Dr. Simpson is not snobbish either, but very fun and caring. My children's first visit with her was fun for them. I had to work, and their father brought them. I was prepared to hear about them giving her a hard time, but her staff made them feel at ease. They talked about everything Dr. Simpson and her caring staff did for them. She is an excellent dentist to serve your family, and will always be for mine!

5
★★★★★

I have been coming to Cypressmill Dental going on 4 years, and I was referred by a co-worker, who highly recommended Dr. Simpson. She has always been very caring and attentive to my needs. She thouroughly goes over my treatment plans, and try to assist you financially as much as possible. Sometime she has gone up and beyond what most dentist will. I saw the comment about her being "in it for the money", and with the xerox copies of for x-rays", WHAT! That's with most dentists. My children just recently started coming to Dr. Simpson because their father's insurance expired, and we had to pay for the x-ray copies and they were $25 each for twins $50. If I'm not mistaken, that amount is based on what insurance you have. So, I think this person was just having a bad day, or need to follow up on their insurance. Dr. Simpson is not snobbish either, but very fun and caring. My children's first visit with her was fun for them. I had to work, and their father brought them. I was prepared to hear about them giving her a hard time, but her staff made them feel at ease. They talked about everything Dr. Simpson and her caring staff did for them. She is an excellent dentist to serve your family, and will always be for mine!

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.

Dr. Simpson is the best dentist! I had a filling done and she was very attentive to me. She explained the procedure thoroughly to me and at any time if i felt pain she would stop. She made me feel really comfortabe and at ease with the procedure that had to be done. I was very happy with my dental visit!

5
★★★★★

Dr. Simpson is the best dentist! I had a filling done and she was very attentive to me. She explained the procedure thoroughly to me and at any time if i felt pain she would stop. She made me feel really comfortabe and at ease with the procedure that had to be done. I was very happy with my dental visit!

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I don't normally comment on anything, but when I saw the comment by the person claiming Dr. Simpson is only in it for the money, I had to respond. Dr. Simpson is one of the best, most caring and kind dentists I have ever been to and I have been to my share of dentists. She and her staff are wonderful. That person must have been having a bad day or just one of those people who like to complain.

5
★★★★★

I don't normally comment on anything, but when I saw the comment by the person claiming Dr. Simpson is only in it for the money, I had to respond. Dr. Simpson is one of the best, most caring and kind dentists I have ever been to and I have been to my share of dentists. She and her staff are wonderful. That person must have been having a bad day or just one of those people who like to complain.

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0 out of 1 people found this review helpful.

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I was petrified of the going to the dentist until I met Dr. Simpson. When I came to Cypress Mill Dental, I knew that I needed major dental work done and was not looking forward to it. Dr. Simpson and her staff put me at ease, and to my amazement, almost made me forget that I was having a root canal done! I really appreciate the fact that she took her time,explaining in great detail the work that needed to be done, before she started. She also explained to me the different options for sedation ( which I desperately needed for my nerves). I highly recommend this dentist. She is the best!

5
★★★★★

I was petrified of the going to the dentist until I met Dr. Simpson. When I came to Cypress Mill Dental, I knew that I needed major dental work done and was not looking forward to it. Dr. Simpson and her staff put me at ease, and to my amazement, almost made me forget that I was having a root canal done! I really appreciate the fact that she took her time,explaining in great detail the work that needed to be done, before she started. She also explained to me the different options for sedation ( which I desperately needed for my nerves). I highly recommend this dentist. She is the best!

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0 out of 1 people found this review helpful.

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I recently took my 2 year old daughter to see Dr. Simpson, she's usually uneasy and scared to go to the dentist, but the staff and Dr. Simpson made her feel comfortable. They played with her and made her feel safe. My daughter has never willingly let a dentist look at her teeth let alone clean her teeth. She opened wide and asked Dr. Simpson if she would bruch her teeth for her. I have never felt so comfortable in an iffice before, and I will definately be bringing my daughter back and bringing my family to this office as well. Dr. Simpson and her staff are abviously very caring and put their patients first.

5
★★★★★

I recently took my 2 year old daughter to see Dr. Simpson, she's usually uneasy and scared to go to the dentist, but the staff and Dr. Simpson made her feel comfortable. They played with her and made her feel safe. My daughter has never willingly let a dentist look at her teeth let alone clean her teeth. She opened wide and asked Dr. Simpson if she would bruch her teeth for her. I have never felt so comfortable in an iffice before, and I will definately be bringing my daughter back and bringing my family to this office as well. Dr. Simpson and her staff are abviously very caring and put their patients first.

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1 out of 1 people found this review helpful.

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Dr. Simpson is one the BEST dentist I have ever had! She treats my kids with love and care. She always has a pleasant enviorment and her employees are wonderful as well. I truely trust her opinion and she is very professional and out going as well. She is the only dentist I will visit and trust my kids with.

5
★★★★★

Dr. Simpson is one the BEST dentist I have ever had! She treats my kids with love and care. She always has a pleasant enviorment and her employees are wonderful as well. I truely trust her opinion and she is very professional and out going as well. She is the only dentist I will visit and trust my kids with.

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1 out of 2 people found this review helpful.

.

My family and I went there once. Dr. Simpson was unfriendly as can be - snobbish and better than you is the impression that I got. She wanted to charge me for a deep cleaning, which I know that I did not need so I refused her services and went to a reputable dentist. One of my sons had his teeth cleaned and a cavity filled, which the filling fell out the following month. When our next 6 month cleaning came due again, we decided to find a better dentist so requested our x-rays from Dr. Simpson. She refused to email them(though I know she could have because they were taken and put in our file in her computer) so I said that I would come and pick them up,and was told it would cost $30 per x-ray, so 3 people ~ a total of $90. Ok, I agreed to pay for x-rays that could have been sent to me electronically and had already been paid for by my insurance company. I went to pick up the x-rays and mentioned to the receptionist what a small envelope they were in. "Yes", she said, "they are xerox copies, and I'm so sorry that we were out of photo paper". I paid $90 for xeroxed copies of x-rays on regular cheap copy paper. This "Dr." is the quintessential dentist scam artist that give good honest dentists a bad name.

1
★☆☆☆☆

My family and I went there once. Dr. Simpson was unfriendly as can be - snobbish and better than you is the impression that I got. She wanted to charge me for a deep cleaning, which I know that I did not need so I refused her services and went to a reputable dentist. One of my sons had his teeth cleaned and a cavity filled, which the filling fell out the following month. When our next 6 month cleaning came due again, we decided to find a better dentist so requested our x-rays from Dr. Simpson. She refused to email them(though I know she could have because they were taken and put in our file in her computer) so I said that I would come and pick them up,and was told it would cost $30 per x-ray, so 3 people ~ a total of $90. Ok, I agreed to pay for x-rays that could have been sent to me electronically and had already been paid for by my insurance company. I went to pick up the x-rays and mentioned to the receptionist what a small envelope they were in. "Yes", she said, "they are xerox copies, and I'm so sorry that we were out of photo paper". I paid $90 for xeroxed copies of x-rays on regular cheap copy paper. This "Dr." is the quintessential dentist scam artist that give good honest dentists a bad name.

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2 out of 5 people found this review helpful.

 

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