Smile Specialists: Nyberg Lynnette DMD

★★☆☆☆

About Smile Specialists: Nyberg Lynnette DMD

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I will never, ever go back to this place. The staff was very rude, the Dentist was more like a drill sargent than anything else, very crude with the children. Three different children were crying when he was in the room with them because of the way he spoke to them. I DO NOT RECOMMEND THIS PLACE TO ANYONE!!!!

1
★☆☆☆☆

I will never, ever go back to this place. The staff was very rude, the Dentist was more like a drill sargent than anything else, very crude with the children. Three different children were crying when he was in the room with them because of the way he spoke to them. I DO NOT RECOMMEND THIS PLACE TO ANYONE!!!!

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I'm not sure how accurate the experience of the other customers are, but I would like to compliment this office for the accommodations that they always provide me. I travel for business, so when I need to come into the office, there always seems to be an opening for me. The front office is always happy to see me and greet me with a smile and friendly conversation. My daughter and I are both patients of Dr. Nybergs, I have always been very pleased with her work. The office staff is stellar! Sometimes people complain about office staff because they are unhappy to begin with when they enter the office. Thank you Dr. Nyberg and Staff for making my teeth beautiful, especially for my up coming wedding!! You're the best!

5
★★★★★

I'm not sure how accurate the experience of the other customers are, but I would like to compliment this office for the accommodations that they always provide me. I travel for business, so when I need to come into the office, there always seems to be an opening for me. The front office is always happy to see me and greet me with a smile and friendly conversation. My daughter and I are both patients of Dr. Nybergs, I have always been very pleased with her work. The office staff is stellar! Sometimes people complain about office staff because they are unhappy to begin with when they enter the office. Thank you Dr. Nyberg and Staff for making my teeth beautiful, especially for my up coming wedding!! You're the best!

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Doctors are great but FRONT DESK STAFF needs help in customer service. I will never recommend this office. Once my children are able to go to my dentist...we are out of there!

4
★★★★☆

Doctors are great but FRONT DESK STAFF needs help in customer service. I will never recommend this office. Once my children are able to go to my dentist...we are out of there!

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1 out of 1 people found this review helpful.

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Dr. Nyberg is an amazing orthodontist! My three children were patients of hers and found Dr. Nyberg to be very professional and conscientious, and she is a phenomenal orthodontist! She thoroughly explained the procedures and treatments each of my girls would be receiving. I see a lot of criticisms about Dr. Ergas, but just to clarify, he is the dentist and Dr, Nyberg is the orthodontist. Dr. Ergas is never in the office during the hours the office is open for orthodontics, so there is no overlap between the dental practice and the orthodontic practice. I highly recommend Dr. Nyberg for anyone looking for an orthodontist!!!

5
★★★★★

Dr. Nyberg is an amazing orthodontist! My three children were patients of hers and found Dr. Nyberg to be very professional and conscientious, and she is a phenomenal orthodontist! She thoroughly explained the procedures and treatments each of my girls would be receiving. I see a lot of criticisms about Dr. Ergas, but just to clarify, he is the dentist and Dr, Nyberg is the orthodontist. Dr. Ergas is never in the office during the hours the office is open for orthodontics, so there is no overlap between the dental practice and the orthodontic practice. I highly recommend Dr. Nyberg for anyone looking for an orthodontist!!!

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My daughter was about twenty minutes late for an appointment here due to a mix up in sceduling (I thought my daughter's appointment time was 3:30, but it was 3:00), and the receptionist was just awful. Instead of handling the situation like a mature adult, she called my thirteen year old daughter up to the desk to reprimand her for the mix up. She was incredibly rude, and said "You really need to work on getting here on time, I don't think we'll be able to reschedule, so you can't get your expander taken out today." Remember that this was said to a thirteen year old kid. We've never been late before, in fact, she often has to wait 15+ minutes after her appointment time to get called in. The dental hygienists gossip while they work, and often, don't pay attention to their patients. The orthodontist there, Dr. Nyberg, however is very pleasant and actually cares about her patients. My daughter hates going to this place, and, if we weren't already so far in her orthodontic plan, I would definitely take her somewhere else. Overall, the service is extremely poor.

1
★☆☆☆☆

My daughter was about twenty minutes late for an appointment here due to a mix up in sceduling (I thought my daughter's appointment time was 3:30, but it was 3:00), and the receptionist was just awful. Instead of handling the situation like a mature adult, she called my thirteen year old daughter up to the desk to reprimand her for the mix up. She was incredibly rude, and said "You really need to work on getting here on time, I don't think we'll be able to reschedule, so you can't get your expander taken out today." Remember that this was said to a thirteen year old kid. We've never been late before, in fact, she often has to wait 15+ minutes after her appointment time to get called in. The dental hygienists gossip while they work, and often, don't pay attention to their patients. The orthodontist there, Dr. Nyberg, however is very pleasant and actually cares about her patients. My daughter hates going to this place, and, if we weren't already so far in her orthodontic plan, I would definitely take her somewhere else. Overall, the service is extremely poor.

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1 out of 1 people found this review helpful.

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I don't know about the Dentist, but I have a son that has gone there for Braces, and another about to get them tomorrow. They did a wonderful job in a relatively short time on my first son, and his teeth were a mess! The office staff has always been nice, but I do pay on time so I haven't had to experience them being understandably upset if I had outstanding bills. After all, who can afford that kind of client these days with money so tight for everyone. The prices are very reasonable for the work performed. They even helped me save money keeping an eye on a space where a third son of mine lost a baby tooth early and they could have just put an unnecessary spacer in. I would recommend this orthodontist office to anyone who needs orthodontist work performed.

5
★★★★★

I don't know about the Dentist, but I have a son that has gone there for Braces, and another about to get them tomorrow. They did a wonderful job in a relatively short time on my first son, and his teeth were a mess! The office staff has always been nice, but I do pay on time so I haven't had to experience them being understandably upset if I had outstanding bills. After all, who can afford that kind of client these days with money so tight for everyone. The prices are very reasonable for the work performed. They even helped me save money keeping an eye on a space where a third son of mine lost a baby tooth early and they could have just put an unnecessary spacer in. I would recommend this orthodontist office to anyone who needs orthodontist work performed.

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He calls himself a dentist that specializes in children? This so called "specialist in children's dentistry" told my 7 year old grandson, and in a very abrupt manner, that he was, and I quote, "too old to be afraid of strangers", those were his exact words because my grand child was scared. My grandson is a very nice little boy, that Dr. Ergas, has tainted toward dentist and I'm sure for a very long time. If I could go lower than one star, he'd there. By the way, I have my masters in guess what, children with behavioral issues. This doctor was down right mean to my grandchild.

1
★☆☆☆☆

He calls himself a dentist that specializes in children? This so called "specialist in children's dentistry" told my 7 year old grandson, and in a very abrupt manner, that he was, and I quote, "too old to be afraid of strangers", those were his exact words because my grand child was scared. My grandson is a very nice little boy, that Dr. Ergas, has tainted toward dentist and I'm sure for a very long time. If I could go lower than one star, he'd there. By the way, I have my masters in guess what, children with behavioral issues. This doctor was down right mean to my grandchild.

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1 out of 1 people found this review helpful.

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I've had both of my children with these 2 doctors for the past 10 years. They have always provided excellent care, and my children's teeth look great! I would highly recommend them. I'm surprised by some of the negative reviews here, because that is certainly not my experience at all.

5
★★★★★

I've had both of my children with these 2 doctors for the past 10 years. They have always provided excellent care, and my children's teeth look great! I would highly recommend them. I'm surprised by some of the negative reviews here, because that is certainly not my experience at all.

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This was the worst experience that I have EVER encountered at a Dentist!! My child is Seven and the Dr. yelled at him for being scared. He was very rude and unprofessional. He was also rude to me.. My son will now probably be scared of the dentist for the rest of his life.. The dental hygienist on the other hand was very pleasant (thank god) I will be reporting this Dr. He should not be working with children. I am outraged!!

1
★☆☆☆☆

This was the worst experience that I have EVER encountered at a Dentist!! My child is Seven and the Dr. yelled at him for being scared. He was very rude and unprofessional. He was also rude to me.. My son will now probably be scared of the dentist for the rest of his life.. The dental hygienist on the other hand was very pleasant (thank god) I will be reporting this Dr. He should not be working with children. I am outraged!!

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1 out of 1 people found this review helpful.

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if i could give less than 1 star, i would.
the staff is rude and unprofessional. i witnessed an office lady yell at a customer on the phone for a billing question, she then slammed the phone down and swore "what a pr*ck" (please keep in mind that this is a CHILDRENS' dentist office!)
the dentist is lax and uncaring.
he refused to seal my son's teath because "if they sealed every kid's that's all they would do" there's NO preventative maintainence from that office.
they billed me before services were preformed, i paid the day of services, then they sent me a "collection notice" about 6 months after services were preformed.
PLEASE take my advise and DO NOT bring your child(ren) here. they cause nothing but headaches

1
★☆☆☆☆

if i could give less than 1 star, i would.
the staff is rude and unprofessional. i witnessed an office lady yell at a customer on the phone for a billing question, she then slammed the phone down and swore "what a pr*ck" (please keep in mind that this is a CHILDRENS' dentist office!)
the dentist is lax and uncaring.
he refused to seal my son's teath because "if they sealed every kid's that's all they would do" there's NO preventative maintainence from that office.
they billed me before services were preformed, i paid the day of services, then they sent me a "collection notice" about 6 months after services were preformed.
PLEASE take my advise and DO NOT bring your child(ren) here. they cause nothing but headaches

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This dentist and his staff do not know how to handle children who are scared and upset. The office is dirty, it was difficult to get an apointment, and when I eventually did it was an hour and a half before we were called in. They were rude to us and our children. My children left crying.

1
★☆☆☆☆

This dentist and his staff do not know how to handle children who are scared and upset. The office is dirty, it was difficult to get an apointment, and when I eventually did it was an hour and a half before we were called in. They were rude to us and our children. My children left crying.

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1 out of 2 people found this review helpful.

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This guy should quit while he's ahead. Just look at his reviews. They say it all and I have to agree, I will never go back. My child was traumatized by him and now fears going to the dentist.

1
★☆☆☆☆

This guy should quit while he's ahead. Just look at his reviews. They say it all and I have to agree, I will never go back. My child was traumatized by him and now fears going to the dentist.

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1 out of 2 people found this review helpful.

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These are the most unprofessional and rude employees that I have ever met in a professional setting. My 10 year old son was turned away for emergency care due to me not having my insurance card with me and as a result, my child ended up losing an adult tooth that could have otherwise been saved.

1
★☆☆☆☆

These are the most unprofessional and rude employees that I have ever met in a professional setting. My 10 year old son was turned away for emergency care due to me not having my insurance card with me and as a result, my child ended up losing an adult tooth that could have otherwise been saved.

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1 out of 2 people found this review helpful.

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I never had a problem with the actual dentist, but the receptionists are rude and COMPLETELY non customer service oriented. I should have learned the first time when they would not take my oldest for her check up because we were 5 minutes late due to holiday traffic. They wouldn't even discuss it. Now I was told I had to "reschedule" my 4 year olds check up (after I already was in the office) because of an outstanding bill for my oldest! I explained it was under appeal with my insurance due to a mix up. They said I would have to pay since the appeal would take a while. I said ok, but could not pay today. I did not show up for the check up on a Wednesday with $165! So they then told me they wouldn't see my little one until the bill was paid. I could reschedule. I told them do not bother I would find another dentist. BAD BAD CUSTOMER SERVICE!

1
★☆☆☆☆

I never had a problem with the actual dentist, but the receptionists are rude and COMPLETELY non customer service oriented. I should have learned the first time when they would not take my oldest for her check up because we were 5 minutes late due to holiday traffic. They wouldn't even discuss it. Now I was told I had to "reschedule" my 4 year olds check up (after I already was in the office) because of an outstanding bill for my oldest! I explained it was under appeal with my insurance due to a mix up. They said I would have to pay since the appeal would take a while. I said ok, but could not pay today. I did not show up for the check up on a Wednesday with $165! So they then told me they wouldn't see my little one until the bill was paid. I could reschedule. I told them do not bother I would find another dentist. BAD BAD CUSTOMER SERVICE!

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2 out of 3 people found this review helpful.

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I feel that the staff and the Dr's are all unprofessional and rude; especially to small children. The dentist often loses his patience with small children who are difficult to soothe and ends up getting frustrated with them and mocks them. I have several friends who have had the same problem with this dentist and we have all switched our children over to a different dental provider. If you are considering going to this office, I have one piece of advice; DON'T! If you do, you will end up regretting it.

1
★☆☆☆☆

I feel that the staff and the Dr's are all unprofessional and rude; especially to small children. The dentist often loses his patience with small children who are difficult to soothe and ends up getting frustrated with them and mocks them. I have several friends who have had the same problem with this dentist and we have all switched our children over to a different dental provider. If you are considering going to this office, I have one piece of advice; DON'T! If you do, you will end up regretting it.

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1 out of 2 people found this review helpful.

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This business is owned by a wife and husband team who are absolutly amazing. The husband is a child's dentist, however the wife does orthdontia (braces) for both adults and children. I would recommend them highly. My teeth have never looked better and everyone that works there is very accomodating to your schedule, accept a wide range of dental insurance and stretch out longer payment plans. I have never had an issue with finding an appointment, and they always run on time.

Your first consiltation visit is free and they will discuss the different options that are right for you regarding your dental care.

PROS: Managment
CONS: None

5
★★★★★

This business is owned by a wife and husband team who are absolutly amazing. The husband is a child's dentist, however the wife does orthdontia (braces) for both adults and children. I would recommend them highly. My teeth have never looked better and everyone that works there is very accomodating to your schedule, accept a wide range of dental insurance and stretch out longer payment plans. I have never had an issue with finding an appointment, and they always run on time.

Your first consiltation visit is free and they will discuss the different options that are right for you regarding your dental care.

PROS: Managment
CONS: None

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0 out of 3 people found this review helpful.

 

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