Sonia Devgan, MD

★★★☆☆

About Sonia Devgan, MD

Categories
  • Family Practice Doctors
  • Occupational Medicine
  • Sports Medicine Doctors

Health & Medical

Health & Medical
More choices in Westlake Village:
Resultset_next

Bader N. Iqbal, MD

3180 Willow Lane Westlake Village, CA

Resultset_next

Thousand Oaks Urgent Care: Liu Joey MD

620 E Janss Rd Thousand Oaks, CA

3.0 5
Hi! Sign in to let us know how Sonia Devgan, MD was?
Write a Review
.

Although I filled out their paperwork in their office and waited for about an hour, I declined treatment and took my paperwork with me. I was there for an earache.

I found that these people were not ones I'd normally choose to treat me or anyone else in an emergency. They wanted to take at least two other patients with less urgent need - before taking an elderly woman in a wheelchair with a nasty cut on her brow. I left the office before consultation and treatment.

While the receptionist was pleasant, she asked no specific questions about whether my particular insurance would cover what they would see me for. When I discovered on my own that their office visit would be $135 in my case, I opted to stay and be seen. But I changed my mind after hearing some of what went on in their administrative office, and most importantly, this:

About 40 minutes into my hour wait, an elderly woman (late 70s?) in a wheel chair was escorted in by an Upset woman in her late 60s. The elderly woman, I overheard the Upset woman telling the receptionist, had "fallen and cut her head." There was a 2 1/2" cut on her right brow, and a small cloth was held to it periodically to absorb a little blood. They sat immediately opposite the reception window in plain sight of at least two office staff in the window. Several minutes after arrival, the Upset woman had left, and a Cooler-headed woman in her late 50s replace her and waited with the elderly woman.

After waiting around 20 minutes, the elderly woman had not been seen by medical staff, had not been offered a cold compress or icepack, and several more people had been admitted to the waiting room.

Next, the remaining patient who would precede me in line was provided admittance to the inner office to consultation. She showed no signs of pain or injury and had waited patiently until she was called, and during her wait didn't look around the corner where the elderly woman and the Cooler-headed woman sat. The elderly woman had been there at least 20 minutes by then. Maybe 5 or 10 minutes later a cold icepack was offered to the elderly woman, and shortly thereafter I was invited to enter the inside office for consultation.

When I was invited in, I said that I'd prefer that they first take the elderly woman. The assistant said that she'd be attended to next, that they would first get me "checked-in." I declined the invitation, the assistant said, "O.K.," and then closed the inner office door.

I then stepped up to the reception desk and asked the receptionist to return my paperwork, the Cooler-headed woman heard me and offered a very polite, "Thank you." The receptionist politely returned my paperwork to me, and I left.

0
★☆☆☆☆

Although I filled out their paperwork in their office and waited for about an hour, I declined treatment and took my paperwork with me. I was there for an earache.

I found that these people were not ones I'd normally choose to treat me or anyone else in an emergency. They wanted to take at least two other patients with less urgent need - before taking an elderly woman in a wheelchair with a nasty cut on her brow. I left the office before consultation and treatment.

While the receptionist was pleasant, she asked no specific questions about whether my particular insurance would cover what they would see me for. When I discovered on my own that their office visit would be $135 in my case, I opted to stay and be seen. But I changed my mind after hearing some of what went on in their administrative office, and most importantly, this:

About 40 minutes into my hour wait, an elderly woman (late 70s?) in a wheel chair was escorted in by an Upset woman in her late 60s. The elderly woman, I overheard the Upset woman telling the receptionist, had "fallen and cut her head." There was a 2 1/2" cut on her right brow, and a small cloth was held to it periodically to absorb a little blood. They sat immediately opposite the reception window in plain sight of at least two office staff in the window. Several minutes after arrival, the Upset woman had left, and a Cooler-headed woman in her late 50s replace her and waited with the elderly woman.

After waiting around 20 minutes, the elderly woman had not been seen by medical staff, had not been offered a cold compress or icepack, and several more people had been admitted to the waiting room.

Next, the remaining patient who would precede me in line was provided admittance to the inner office to consultation. She showed no signs of pain or injury and had waited patiently until she was called, and during her wait didn't look around the corner where the elderly woman and the Cooler-headed woman sat. The elderly woman had been there at least 20 minutes by then. Maybe 5 or 10 minutes later a cold icepack was offered to the elderly woman, and shortly thereafter I was invited to enter the inside office for consultation.

When I was invited in, I said that I'd prefer that they first take the elderly woman. The assistant said that she'd be attended to next, that they would first get me "checked-in." I declined the invitation, the assistant said, "O.K.," and then closed the inner office door.

I then stepped up to the reception desk and asked the receptionist to return my paperwork, the Cooler-headed woman heard me and offered a very polite, "Thank you." The receptionist politely returned my paperwork to me, and I left.

.

I went to WLV Urgent Care on 3/25 as a new patient. I had a persistent earache for over a week, and my "regular" doctor is an endocrinologist in Camarillo. I love that WLV Urgent Care in in my neighborhood, and that it's available at convenient times. The paperwork was surprisingly easy and quick to fill out and all of the staff are very caring and attentive. I saw Dr. Wilkes within 20 minutes, but the waiting room was full when I left, so don't count on being seen immediately. They took my insurance card and I paid my deductible with my FSA MasterCard. A very easy and very pleasant experience. Thanks to you all! You're my new neighborhood doctor!

2
★★★★☆

I went to WLV Urgent Care on 3/25 as a new patient. I had a persistent earache for over a week, and my "regular" doctor is an endocrinologist in Camarillo. I love that WLV Urgent Care in in my neighborhood, and that it's available at convenient times. The paperwork was surprisingly easy and quick to fill out and all of the staff are very caring and attentive. I saw Dr. Wilkes within 20 minutes, but the waiting room was full when I left, so don't count on being seen immediately. They took my insurance card and I paid my deductible with my FSA MasterCard. A very easy and very pleasant experience. Thanks to you all! You're my new neighborhood doctor!

Pros: Convenient Care

Cons: Dinky waiting room

.

I really have to question the bad review I see posted here! I have used this facility several times over the past 3 months, due to health problems plus my primary doctor is rarely available (about 4 or 5 times, including my husband's visits). I have seen three different doctors who are "regulars" here, and they have all been perfect. Patiently explaining what is going on, what is being done, etc, --allowing me as much time as needed, in spite of my numerous questions. I actually plan to change my primary to one of the caring doctors I met here--she is a floater to the office and works there a day or two a week. Each of these doctors was very knowledgeable and I have a lot of confidence in them.

I was billed about 2 months later by my PPO (Blue Shield) and the charge was only $10--By the way that is governed by your insurance plan, not the office--but the amounts billed to my insurance company on my EOC even seemed reasonable!

Maybe that bad review could be from a competitor or disgruntled employee? It certainly seems out of character for the place...

2
★★★★★

I really have to question the bad review I see posted here! I have used this facility several times over the past 3 months, due to health problems plus my primary doctor is rarely available (about 4 or 5 times, including my husband's visits). I have seen three different doctors who are "regulars" here, and they have all been perfect. Patiently explaining what is going on, what is being done, etc, --allowing me as much time as needed, in spite of my numerous questions. I actually plan to change my primary to one of the caring doctors I met here--she is a floater to the office and works there a day or two a week. Each of these doctors was very knowledgeable and I have a lot of confidence in them.

I was billed about 2 months later by my PPO (Blue Shield) and the charge was only $10--By the way that is governed by your insurance plan, not the office--but the amounts billed to my insurance company on my EOC even seemed reasonable!

Maybe that bad review could be from a competitor or disgruntled employee? It certainly seems out of character for the place...

Pros: Thoughtful, Caring and THOROUGH Care...

Cons: Occasional waiting time of up to 30 minutes if they are busy

.

I have to strongly disagree. I've used them several times. The staff is wonderful, the care is great. I would much rather go to Urgent Care than the E.R. Besides, my primary care M.D. NEVER can get me in for 2 weeks, (alot of good that would do when your sick TODAY). We should all be thankful for the urgent cares, they see us on the spot and in a timely manner. I have wittnessed patients that were rude and disrespectful and the staff still treated them professionally!

2
★★★★☆

I have to strongly disagree. I've used them several times. The staff is wonderful, the care is great. I would much rather go to Urgent Care than the E.R. Besides, my primary care M.D. NEVER can get me in for 2 weeks, (alot of good that would do when your sick TODAY). We should all be thankful for the urgent cares, they see us on the spot and in a timely manner. I have wittnessed patients that were rude and disrespectful and the staff still treated them professionally!

Pros: NO LONG WAIT, NO APPOINTMENTS

Cons: NOT OPEN 24 HOURS

.

AWFUL! DON'T GO!!! The epitome of an awful medical experience - from a rude, uncaring doctor to an extremely inefficient billing system afterwards. Also ridiculously overpriced. STAY AWAY!!!

0
★☆☆☆☆

AWFUL! DON'T GO!!! The epitome of an awful medical experience - from a rude, uncaring doctor to an extremely inefficient billing system afterwards. Also ridiculously overpriced. STAY AWAY!!!

Pros: None

Cons: Rude staff, uncaring doctor

 

Wait, you're the expert.

If you've been to or used Sonia Devgan, MD, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review