Southeast Denver Pediatrics: Nancy C Carlson, MD

I have two boys and have taken them to this practice for over four years. The front office staff are friendly and welcoming, and I usually wait only a few minutes before seeing the doctor or nurse. Fortunately my kids have only had minor illnesses, but each time they have been correctly diagnosed and treated (at least, from this layperson's perspective!). I've especially appreciated the well-child visits, since they last about 1/2 hour and give a lot of good advice on expected development, behavior issues, safety advice, etc.

And I just have to respond about the earlier comment about the advice on locking your child's bedroom door. I couldn't disagree more - our older son had issues with night-time wandering, and we reversed the lock on the door and used it for several months. It was either that or hold the knob all night! (We kept it locked while we were awake.) I have seen this approach recommended elsewhere, so I don't think it's fair to judge the doctor for giving that advice. Here's a link from University of Michigan on the issue:

http://www.med.umich.edu/1libr/pa/pa_sleepmb_hhg.htm

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I have 3 boys that go to Southeast Denver Pediatrics. We go to both offices. They have always treated us with respect and have always been been helpful to us when we call for advise or to set up an appointment.We have never had to wait more than a day or two for an opening. They treat me and my children as if we were the only appointments they have that day. They never rush us and always answer all of our questions. We might not get to see our regular physician each time, but that is o.k.! They are all so friendly it doesn't even matter.

PROS: Friendly, Professional, Prompt Service
CONS: None

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1 out of 1 people found this review helpful.

I hated this experience so much. The doctor recommended that I lock my daughter in her room at night to resolve a sleeping problem (illegal and unsafe). He also asked me if my baby ate yogurt, when I said ?yes, why?? he responded ?no reason?. I have kinda? worried about it since. The billing office got my son's name and address wrong, which was a nightmare with insurance, and even though I was on the phone with them weekly explaining the problem they still sent it to collections. The office staff is highly unprofessional (my two year old daughter was afraid of their scale, and the assistant yelled at her) and it is outright difficult to get ahold of anyone by phone. I was a medical assistant for some time, and I know that this is not the way most healthcare providers treat clients. My friend takes her child to a different doc. there, and she thinks they are wonderful.

PROS:
CONS: Questionable medical advice, horrible staff.

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0 out of 1 people found this review helpful.

We rarely got to see our designated PCP and the staff usually was annoyed by us interrupting their day - I suppose they had better things to do than help the patients. Practically IMPOSSIBLE to get a hold of the doctors on weekends and difficult to schedule a sick appointment during the day if you don't call in by 8:35 (they turn on the phones at 8:30.) Phones were routinely turned off 10 minutes before they close. You must speak with a nurse before you can schedule an appointment and can be on hold up to 15 minutes. Not a great place if you are a working parent. This is specifically regarding the Sky Ridge location.

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0 out of 1 people found this review helpful.

These guys love my kids and provide great care. All the doctors in the office are great. As a bonus they run a very ON TIME office which is rare in the doctor business.

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1 out of 1 people found this review helpful.