Stackpole William H Dds

★★☆☆☆
  • 1068 Lake St S Ste 210

    Forest Lake, MN 55025

    Map & Directions
  • 651-464-8207

About Stackpole William H Dds

Hours
Mon. - Thu. 8am - 5pm;Fri. - Sun. CLOSED
2.0 1
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My husband and I went to this dental clinic for 3 years. We had regular dental check-ups, fillings, root canals, and crowns done here. We eventually left because of their poor customer service. When I received a crown I was not asked what kind of crown I would like, even though there were several choices. I asked about it at my appointment, and they said it was too late for me to decide. I was never asked what I would like, and they never apologized. The dentist does good work, but he is not friendly and gives poor communication. My husband and I always paid our bill promptly at the time of service, but at one check-up they began telling us we could not have anymore service done until we proved we could pay. We had payed everything up to that point.

In the end I cannot recommend this dentist due to the poor communication and customer service.

2
★★☆☆☆

My husband and I went to this dental clinic for 3 years. We had regular dental check-ups, fillings, root canals, and crowns done here. We eventually left because of their poor customer service. When I received a crown I was not asked what kind of crown I would like, even though there were several choices. I asked about it at my appointment, and they said it was too late for me to decide. I was never asked what I would like, and they never apologized. The dentist does good work, but he is not friendly and gives poor communication. My husband and I always paid our bill promptly at the time of service, but at one check-up they began telling us we could not have anymore service done until we proved we could pay. We had payed everything up to that point.

In the end I cannot recommend this dentist due to the poor communication and customer service.

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