Starnes Willis L Md

★★★☆☆

About Starnes Willis L Md

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
3.0625 16
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I have been taking my son here for a few years and have started taking my newborn. I no longer live in Irving, actually I live about 45 minutes away but I still travel to take my kids to this office. Why?

When my son was born up until the time we found this office I changed pediatricians about 3 or 4 times. Yes, you have to wait a bit when you come to Dr. Starnes' office. Yes, it's hot and muggy in the waiting room and the waiting area is often crowded. BUT, the quality of care that my children have received with the PAs is really priceless and worth the small discomfort of waiting. I have mostly dealt with Tamara and Wendy. These ladies know their stuff. They are kind, they take the time to listen to our concerns, they ask the right questions and I just cannot say enough about them. They always refer me to the right place if necessary and they are very thorough with their examinations. I have gotten a lot of issues and concerns addressed and resolved thanks to them with my children. I never feel rushed, they have always treated me and my family as if we are the only things that mattered at that time during our appointments. They caught a heart murmur with my son that thankfully turned out to be innocent, but it was only revealed through the thoroughness of their exams. They helped refer me to an ophthalmologist with my daughter who I caught in the early stages of strabismus. They sent me to one of the best eye muscle specialists in this area.

In addition I have never had a rude experience from the ladies at the front desk. No, they are not always talkative with me and being overly friendly, and i understand that they may be important to some especially in a children's office. But they have never been rude, they respond to me with the same respect that I give them and they get their job done. And to me that is MOST important. They are dealing with a high volume of people and patients and they don't always have the time to sit there and make small talk. The reason I have changed so many pediatricians is because I never felt as if I was being listened to when it came to my children. I will travel any distance in the DFW to continue to come to this office. They are worth it to me.

4
★★★★☆

I have been taking my son here for a few years and have started taking my newborn. I no longer live in Irving, actually I live about 45 minutes away but I still travel to take my kids to this office. Why?

When my son was born up until the time we found this office I changed pediatricians about 3 or 4 times. Yes, you have to wait a bit when you come to Dr. Starnes' office. Yes, it's hot and muggy in the waiting room and the waiting area is often crowded. BUT, the quality of care that my children have received with the PAs is really priceless and worth the small discomfort of waiting. I have mostly dealt with Tamara and Wendy. These ladies know their stuff. They are kind, they take the time to listen to our concerns, they ask the right questions and I just cannot say enough about them. They always refer me to the right place if necessary and they are very thorough with their examinations. I have gotten a lot of issues and concerns addressed and resolved thanks to them with my children. I never feel rushed, they have always treated me and my family as if we are the only things that mattered at that time during our appointments. They caught a heart murmur with my son that thankfully turned out to be innocent, but it was only revealed through the thoroughness of their exams. They helped refer me to an ophthalmologist with my daughter who I caught in the early stages of strabismus. They sent me to one of the best eye muscle specialists in this area.

In addition I have never had a rude experience from the ladies at the front desk. No, they are not always talkative with me and being overly friendly, and i understand that they may be important to some especially in a children's office. But they have never been rude, they respond to me with the same respect that I give them and they get their job done. And to me that is MOST important. They are dealing with a high volume of people and patients and they don't always have the time to sit there and make small talk. The reason I have changed so many pediatricians is because I never felt as if I was being listened to when it came to my children. I will travel any distance in the DFW to continue to come to this office. They are worth it to me.

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What is important to me is that they spend enough time to get the diagnosis right and give me the right medicines. This clinic does that and I love Wendy and Tamra the PAs. My kids love them too. The nurses have never been rude. Its sometimes dirty, but I see parents letting kids eat and there are signs everywhere asking them not to. There were some used paper towels on the floor in the bathroom, but a trash can right there that was almost empty. I highly recommend this clinic.

5
★★★★★

What is important to me is that they spend enough time to get the diagnosis right and give me the right medicines. This clinic does that and I love Wendy and Tamra the PAs. My kids love them too. The nurses have never been rude. Its sometimes dirty, but I see parents letting kids eat and there are signs everywhere asking them not to. There were some used paper towels on the floor in the bathroom, but a trash can right there that was almost empty. I highly recommend this clinic.

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I have taken my children to Dr. Starnes office since 1991. My oldest is now 22, but my youngest is 17 and still goes. I have not lived in Irving for 15 years but still go back when my son is ill. Tamara is awesome as is Dr. Starnes. Yes, you wait, sometimes to long, yes, calling and being placed on hold to long can be annoying. I am an office manager of a large dental practice & the office does lack in professionalism at times & their inability to stay on time is severely lacking. Even with that, I would recommend Dr. Starnes and Tamara to anyone. Dr. Starnes saved my sons life. I only schedule with Dr. Starnes or Tamara. I believe being dedicated to the doctor/P.A. is important, they know my children and they listen. The other things, long wait times, etc. you just have to deal with. My children's health is priority.

5
★★★★★

I have taken my children to Dr. Starnes office since 1991. My oldest is now 22, but my youngest is 17 and still goes. I have not lived in Irving for 15 years but still go back when my son is ill. Tamara is awesome as is Dr. Starnes. Yes, you wait, sometimes to long, yes, calling and being placed on hold to long can be annoying. I am an office manager of a large dental practice & the office does lack in professionalism at times & their inability to stay on time is severely lacking. Even with that, I would recommend Dr. Starnes and Tamara to anyone. Dr. Starnes saved my sons life. I only schedule with Dr. Starnes or Tamara. I believe being dedicated to the doctor/P.A. is important, they know my children and they listen. The other things, long wait times, etc. you just have to deal with. My children's health is priority.

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Hello every one I am hoping for the best that once you read this review you will stop taking you children at Dr. Starnes
The clinic is very dirty, what kind of clinic is this when you see dirt every where and the restrooms there is no changing table for babies and I think every clinic should have one, there's no toys or TV for patiens my childrens get bored all the time when we used to go there because of the waiting. If you wanna to claim an insurance issue the manager or billing personnel where never there, actually they were outside smoking! how crazy is that, when they told me that they where out for lunch. The nurses are very unproffesional, from the waitting room I could hear them laughing making jokes about pts thats totally unproffesional. The manager looks like a hore I beleived she's the Drs Lover because to my understanding Dr. starnes is single, but thats not my business, I love all the PA 's they are great they sure work hard. Also one of the nurse she's tall slim long black hair I beleive her name is Priscila she lives in the clubs I see her fighting over boys and drunk all the time even though she already has a baby...Dr. Starnes if you are reading this review please the clinic needs a whole make over starting from the staff all the way through the manager thank you.

2
★★☆☆☆

Hello every one I am hoping for the best that once you read this review you will stop taking you children at Dr. Starnes
The clinic is very dirty, what kind of clinic is this when you see dirt every where and the restrooms there is no changing table for babies and I think every clinic should have one, there's no toys or TV for patiens my childrens get bored all the time when we used to go there because of the waiting. If you wanna to claim an insurance issue the manager or billing personnel where never there, actually they were outside smoking! how crazy is that, when they told me that they where out for lunch. The nurses are very unproffesional, from the waitting room I could hear them laughing making jokes about pts thats totally unproffesional. The manager looks like a hore I beleived she's the Drs Lover because to my understanding Dr. starnes is single, but thats not my business, I love all the PA 's they are great they sure work hard. Also one of the nurse she's tall slim long black hair I beleive her name is Priscila she lives in the clubs I see her fighting over boys and drunk all the time even though she already has a baby...Dr. Starnes if you are reading this review please the clinic needs a whole make over starting from the staff all the way through the manager thank you.

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This is the worst experience ever. The office to begin is disgusting its really dirty. They are so slow I called to make my child an appointment and when i gave the reason for the appointment the girl who answered the phone was like what is does that mean, seriuosly who works at a doctors office and doesnt know what a sprain means?? they also violate HIPAA policy charts are everywhere you can see what the other patient before you came in for, and you can hear the nurses talk about you and tell the other person what your child is coming in for. Everytime i ask to see an office manager to file a complain shes never there, and when I want to speak with the doctor i hear the same thing. i never see the doctor i always see the pa.

1
★☆☆☆☆

This is the worst experience ever. The office to begin is disgusting its really dirty. They are so slow I called to make my child an appointment and when i gave the reason for the appointment the girl who answered the phone was like what is does that mean, seriuosly who works at a doctors office and doesnt know what a sprain means?? they also violate HIPAA policy charts are everywhere you can see what the other patient before you came in for, and you can hear the nurses talk about you and tell the other person what your child is coming in for. Everytime i ask to see an office manager to file a complain shes never there, and when I want to speak with the doctor i hear the same thing. i never see the doctor i always see the pa.

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dr. willis starnes is an excellen phycician and very friendly i have meet dr.starnes he is a very great doctor and i wouldnt change him for the world. mrs tamara is an excellent doctor as well when i asked for a sceond opion form her after an other doctor has checked my kids she took the time to check my children even tho she has a busy schedule the staff are very friendly i wouldn change this clinic at all i have been goin tthere for 9 years now and will always continue to go

5
★★★★★

dr. willis starnes is an excellen phycician and very friendly i have meet dr.starnes he is a very great doctor and i wouldnt change him for the world. mrs tamara is an excellent doctor as well when i asked for a sceond opion form her after an other doctor has checked my kids she took the time to check my children even tho she has a busy schedule the staff are very friendly i wouldn change this clinic at all i have been goin tthere for 9 years now and will always continue to go

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my sister try to schedule an appt. with Dr. Starnes for my nephew cause he was really sick and when she called they told her that there was nothing available till a month. It was very frustrating so she changed her doctor right away!

1
★☆☆☆☆

my sister try to schedule an appt. with Dr. Starnes for my nephew cause he was really sick and when she called they told her that there was nothing available till a month. It was very frustrating so she changed her doctor right away!

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I have been going to Dr. Starnes for some years now. I only seen him once since I have been taking my kids. I have been trying to find another physician due to how slow they are. You will have to wait 2 hours to be seen and I think thats sad. When you call, it's always "can you hold". I call for a appointment for my child, Connie told me they didn't have any available spots. I called back within the next few minutes with a change of voice, she gave me an appointment. I laughed. Connie is very unprofessional. Tamara the PA, I think she is good. I took my kids like 5 months ago and they had a new PA in training. She told me my daughter had allergies and didn't give me anything for her. The next 2 weeks, my child was in the hospital for pneumonia....I could have persued this farther but I decided to change their Dr. They don't care and another thing I notice...They don't have any blacks working in that clinic.

1
★☆☆☆☆

I have been going to Dr. Starnes for some years now. I only seen him once since I have been taking my kids. I have been trying to find another physician due to how slow they are. You will have to wait 2 hours to be seen and I think thats sad. When you call, it's always "can you hold". I call for a appointment for my child, Connie told me they didn't have any available spots. I called back within the next few minutes with a change of voice, she gave me an appointment. I laughed. Connie is very unprofessional. Tamara the PA, I think she is good. I took my kids like 5 months ago and they had a new PA in training. She told me my daughter had allergies and didn't give me anything for her. The next 2 weeks, my child was in the hospital for pneumonia....I could have persued this farther but I decided to change their Dr. They don't care and another thing I notice...They don't have any blacks working in that clinic.

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I had the most horrible experience with this clinic! It was like a night mare! Everytime you call to make an appointment they always answer the phone can you hold. I was always put on hold and my mother in law checked in to be seen for 30 minutes until they realized that they had skipped her. I took my daughter there since she was a newborn and til this day I have never seen the doctor. I don't know what kind of clinic operates without a doctor. I even left a message for the doctor to call me back because of the way I was treated and the receptionist said we was on vacation. I never got a call from the doctor til this day. I have moved doctors and never been happier. It is also sad that his own daughter has to go on this site to make her father look better. Come on!

1
★☆☆☆☆

I had the most horrible experience with this clinic! It was like a night mare! Everytime you call to make an appointment they always answer the phone can you hold. I was always put on hold and my mother in law checked in to be seen for 30 minutes until they realized that they had skipped her. I took my daughter there since she was a newborn and til this day I have never seen the doctor. I don't know what kind of clinic operates without a doctor. I even left a message for the doctor to call me back because of the way I was treated and the receptionist said we was on vacation. I never got a call from the doctor til this day. I have moved doctors and never been happier. It is also sad that his own daughter has to go on this site to make her father look better. Come on!

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My three children have seen Dr. Starnes and the PAs for the past 8 years. The clinic is very busy but that is to be expected as not many clinics take medicaid anymore. I was impressed to hear from my son that Tamara took time out of her busy schedule to visit his school to talk to them about what she does. Last time I visited the clinic I asked about an ugly review I read on this site and they feel it was an ex disgruntled employee making up stuff to get back at them. That's what I figured since it sounded like personal attacks. I really like the way my kids are treated and that they dont give antibiotics for everything like some clinics. Be prepared to wait though.

4
★★★★☆

My three children have seen Dr. Starnes and the PAs for the past 8 years. The clinic is very busy but that is to be expected as not many clinics take medicaid anymore. I was impressed to hear from my son that Tamara took time out of her busy schedule to visit his school to talk to them about what she does. Last time I visited the clinic I asked about an ugly review I read on this site and they feel it was an ex disgruntled employee making up stuff to get back at them. That's what I figured since it sounded like personal attacks. I really like the way my kids are treated and that they dont give antibiotics for everything like some clinics. Be prepared to wait though.

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All I just want to say is that Tamara is there just for the money, she doesn't care about the pt's care, she gives allergy medicine to every pt including my 3 kids, she said that all have allergies and my son end up with a brain tumor, that clinic sucks big time and, I don't recommend that clinic, Dr. starnes is hardly ever in the clinic. one time I was late and he refused to see my son kaleb, and also wanted to say he never came up to the window... one of my biggest complaint is that there are ILLEGAL IMMIGRANTS working at dr. tamara and starnes office, and one of them her name is priscila reyes she doesn't have permision to be here or to work here she is an Illegal Immigrant,,,,,

1
★☆☆☆☆

All I just want to say is that Tamara is there just for the money, she doesn't care about the pt's care, she gives allergy medicine to every pt including my 3 kids, she said that all have allergies and my son end up with a brain tumor, that clinic sucks big time and, I don't recommend that clinic, Dr. starnes is hardly ever in the clinic. one time I was late and he refused to see my son kaleb, and also wanted to say he never came up to the window... one of my biggest complaint is that there are ILLEGAL IMMIGRANTS working at dr. tamara and starnes office, and one of them her name is priscila reyes she doesn't have permision to be here or to work here she is an Illegal Immigrant,,,,,

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2 out of 3 people found this review helpful.

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I am president of the local Mexican-American women's group. On many occasions I have been referred by other members to use Doctor Tamara at the Starnes Clinic. In December we attended quarterly event where all the surrounding women's groups gathered. During one of many topic about health care for children Doctor Tamara's name came up from members of the other Women's Groups and several people who use her praised her. I never had a reason to change my Doctor until I bought my children to see Doctor Tamara who is quick and to the point and full of knowledge just like the other women told me. I should have listened a year ago when I first heard about her. Doctor Tamara is now my permanent physician.

5
★★★★★

I am president of the local Mexican-American women's group. On many occasions I have been referred by other members to use Doctor Tamara at the Starnes Clinic. In December we attended quarterly event where all the surrounding women's groups gathered. During one of many topic about health care for children Doctor Tamara's name came up from members of the other Women's Groups and several people who use her praised her. I never had a reason to change my Doctor until I bought my children to see Doctor Tamara who is quick and to the point and full of knowledge just like the other women told me. I should have listened a year ago when I first heard about her. Doctor Tamara is now my permanent physician.

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It takes forever to get from the reception to the examining room. waits of up to 1 hour are common, My son has to come in once a month and the hour wait is the norm. One time it only took 30 minutes, though last weeks appointment had us waiting 1 hour and 10 minutes. Yes, I now time it.

3
★★★☆☆

It takes forever to get from the reception to the examining room. waits of up to 1 hour are common, My son has to come in once a month and the hour wait is the norm. One time it only took 30 minutes, though last weeks appointment had us waiting 1 hour and 10 minutes. Yes, I now time it.

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Actually there are no interns at the office they are all PA's and Including Dr. Starnes there are two doctors. They are actually changing locations early summer and adding another doctor to the staff to make it more convenient... less crowded, more parking, etc. They new office is very large, about three times the size of the one now. Not to mention the space is better utilized! I know... I'm his daughter! Hope everyone likes the new place!

4
★★★★☆

Actually there are no interns at the office they are all PA's and Including Dr. Starnes there are two doctors. They are actually changing locations early summer and adding another doctor to the staff to make it more convenient... less crowded, more parking, etc. They new office is very large, about three times the size of the one now. Not to mention the space is better utilized! I know... I'm his daughter! Hope everyone likes the new place!

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I like Dr. Starnes & his physians assistants because they are not trying to hurry hurry hurry when they do a check up!! That is very important because @ most Dr.s offices they just want to hurry & get u out of there. Very surprisingly I went there a few days ago & I was actually the only patient!! I have never been the only patient in there b4!! That is a miracle. I love u all Dr. Starnes & P.A. s .

4
★★★★☆

I like Dr. Starnes & his physians assistants because they are not trying to hurry hurry hurry when they do a check up!! That is very important because @ most Dr.s offices they just want to hurry & get u out of there. Very surprisingly I went there a few days ago & I was actually the only patient!! I have never been the only patient in there b4!! That is a miracle. I love u all Dr. Starnes & P.A. s .

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This office is my sons pediatrician, he was sent to see Dr. Starnes but of all his check-ups he has never actually seen him, it has always been a intern! Of course the Interns are all really nice and I cant complain about that, my initial overview of the clinic was it was really crowded, the way they had it set up. Since his first time there though, they have remodeled and it is a lot better. Although i do think it was a bad decision to paint the whole clinic at one time, being a pediatricians clinic you would think they would crack a window or something; the smell can be overwhelming for small babies and children!

3
★★★☆☆

This office is my sons pediatrician, he was sent to see Dr. Starnes but of all his check-ups he has never actually seen him, it has always been a intern! Of course the Interns are all really nice and I cant complain about that, my initial overview of the clinic was it was really crowded, the way they had it set up. Since his first time there though, they have remodeled and it is a lot better. Although i do think it was a bad decision to paint the whole clinic at one time, being a pediatricians clinic you would think they would crack a window or something; the smell can be overwhelming for small babies and children!

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