Stefani P. Alexander, PAC

★☆☆☆☆

About Stefani P. Alexander, PAC

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  • Physicians Assistants

Health & Medical

Health & Medical
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Very long waiting period, they then see you for 5 minutes. Money making facility, no visible dr/patient rapport. On one occasion they refused to see my son. I. Had driven 30 miles and left my purse at home. They were adamant @ requiring the 10.00 co pay, and rfused under any circumstance to make an exception. Yet the 20.00 copay they billed me in error took many months to recover. I will never go back...worst facility I have ever been to.

0
★☆☆☆☆

Very long waiting period, they then see you for 5 minutes. Money making facility, no visible dr/patient rapport. On one occasion they refused to see my son. I. Had driven 30 miles and left my purse at home. They were adamant @ requiring the 10.00 co pay, and rfused under any circumstance to make an exception. Yet the 20.00 copay they billed me in error took many months to recover. I will never go back...worst facility I have ever been to.

.

Very long waiting period, they then see you for 5 minutes. Money making facility, no visible dr/patient rapport. On one occasion they refused to see my son. I. Had driven 30 miles and left my purse at home. They were adamant @ requiring the 10.00 co pay, and rfused under any circumstance to make an exception. Yet the 20.00 copay they billed me in error took many months to recover. I will never go back...worst facility I have ever been to.

0
★☆☆☆☆

Very long waiting period, they then see you for 5 minutes. Money making facility, no visible dr/patient rapport. On one occasion they refused to see my son. I. Had driven 30 miles and left my purse at home. They were adamant @ requiring the 10.00 co pay, and rfused under any circumstance to make an exception. Yet the 20.00 copay they billed me in error took many months to recover. I will never go back...worst facility I have ever been to.

.

He refused to see my son or I because he was running behind and had some meeting to be at, at 5 pm. We waited in his office for 2 hrs to be seen. His staff was so rude and said I have to reschedule due to his meeting. I can not believe this. This place is unprofessional and not organized due to trying to see to many patients for more and more money. He does not care one bit about his patients! His time is more valuable then yours!

0
★☆☆☆☆

He refused to see my son or I because he was running behind and had some meeting to be at, at 5 pm. We waited in his office for 2 hrs to be seen. His staff was so rude and said I have to reschedule due to his meeting. I can not believe this. This place is unprofessional and not organized due to trying to see to many patients for more and more money. He does not care one bit about his patients! His time is more valuable then yours!

Pros: nothing!!!!

Cons: does not care about his patients

.

Other reviews I read about this clinic are true. You'll see Dr Mech once for 5 minutes and never again. He turns you over to his assistants and they don't know what the heck they're doing. Also, they are not helpful and it's hard to talk to anyone there.

I went to this clinic for 6 months and left in frustration. They even dipped into areas of my health that was not their specialization, and after many months on Thyroid medicine, I found I didn't even need it and it had given me new problems and side effects.

Today, I can't even get their phone number to ring. I have questions for the staff. What.......did they go out of business or did they get a new phone number? Just another example of how poor this clinic is for customer service.

Just find another doctor and don't waste time with this one.

0
★☆☆☆☆

Other reviews I read about this clinic are true. You'll see Dr Mech once for 5 minutes and never again. He turns you over to his assistants and they don't know what the heck they're doing. Also, they are not helpful and it's hard to talk to anyone there.

I went to this clinic for 6 months and left in frustration. They even dipped into areas of my health that was not their specialization, and after many months on Thyroid medicine, I found I didn't even need it and it had given me new problems and side effects.

Today, I can't even get their phone number to ring. I have questions for the staff. What.......did they go out of business or did they get a new phone number? Just another example of how poor this clinic is for customer service.

Just find another doctor and don't waste time with this one.

Pros: none

Cons: you are not a human being, just money to them

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My wife and I have been taking our son to the Mech center now for about 2 years. We were very happy with our previous doctor but had to swithch to the Mech Center for insurance reasons. We have never once had a pleasant experience at this office. For starters you typically will wait 2+ hours to get seen by the doctor. No exaggeration, 2+ hours after your shceduled appointment! Dr. Mech expresses no real interest in the child's well being, just administering drugs. His cold and mechanical approach is a real turn off. His admin staff is also unhelpful and non-responsive when we have requested receipts for services rendered, etc. I would suggest you go elsewhere. After our last visit we vowed not to return.

0
★☆☆☆☆

My wife and I have been taking our son to the Mech center now for about 2 years. We were very happy with our previous doctor but had to swithch to the Mech Center for insurance reasons. We have never once had a pleasant experience at this office. For starters you typically will wait 2+ hours to get seen by the doctor. No exaggeration, 2+ hours after your shceduled appointment! Dr. Mech expresses no real interest in the child's well being, just administering drugs. His cold and mechanical approach is a real turn off. His admin staff is also unhelpful and non-responsive when we have requested receipts for services rendered, etc. I would suggest you go elsewhere. After our last visit we vowed not to return.

Pros: Location

Cons: Unfriendly Doctor and Staff, LONG Waiting periods

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Dr. Mech should be stripped of his license. For three years I was in his care and saw his incompetent and uncaring PAs 50x more than I ever saw him. He touts himself as a Christian Psychiatrist and is sought out for speaking engagements in the mental health community. He has a great deal of knowledge and is admittedly very intelligent. However, his practice is unethical. As a fifth medication was being pushed on me, I finally thought I should look up his records with the texas state board of medical examiners. Not surprisingly I found a host of others who were over medicated in dangerously high dosages of "medications" that were not even specified for their presenting problem. No doubt his prescribing these meds is in line with his research interests. His patients are literally his experiments. Do not go to this man. He will waste your time, money, and put your life at risk.

0
★☆☆☆☆

Dr. Mech should be stripped of his license. For three years I was in his care and saw his incompetent and uncaring PAs 50x more than I ever saw him. He touts himself as a Christian Psychiatrist and is sought out for speaking engagements in the mental health community. He has a great deal of knowledge and is admittedly very intelligent. However, his practice is unethical. As a fifth medication was being pushed on me, I finally thought I should look up his records with the texas state board of medical examiners. Not surprisingly I found a host of others who were over medicated in dangerously high dosages of "medications" that were not even specified for their presenting problem. No doubt his prescribing these meds is in line with his research interests. His patients are literally his experiments. Do not go to this man. He will waste your time, money, and put your life at risk.

Pros: None

Cons: Wreckless practices

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the seem to have problems charging us right. They want you to pay a copay at the time you have your visit, but dont take into consideration that they have a negotiated rate with the insurance and your copay is a portion of THAT fee, not their full fee. I dont know how many times I have had issues with them charging the right thing. Usually after 3-4 visits I can take in explanation of benefits and they figure it out. But I have had to go through this probably the last three years. I don;t know if they have a high turnover rate in the admin, but it seems I always have issues to straighten out.
I will say as long as your seeing a practitioner or what ever they are called you wait is not too long, usually less than 15 minutes. I dont know about seeing the doctor himself, when we first started going there were people that waited over 2 hours to see him because they didnt know how to schedule. They said they have that fixed, but I dont know for sure. I would ask them if you call to make the appointment the first time

1
★★☆☆☆

the seem to have problems charging us right. They want you to pay a copay at the time you have your visit, but dont take into consideration that they have a negotiated rate with the insurance and your copay is a portion of THAT fee, not their full fee. I dont know how many times I have had issues with them charging the right thing. Usually after 3-4 visits I can take in explanation of benefits and they figure it out. But I have had to go through this probably the last three years. I don;t know if they have a high turnover rate in the admin, but it seems I always have issues to straighten out.
I will say as long as your seeing a practitioner or what ever they are called you wait is not too long, usually less than 15 minutes. I dont know about seeing the doctor himself, when we first started going there were people that waited over 2 hours to see him because they didnt know how to schedule. They said they have that fixed, but I dont know for sure. I would ask them if you call to make the appointment the first time

.

Unfortunately, my insurance will not pay a proper provider. So, I've been forced to see the practioners at the Mech Center on regular intervals. Like other reviewers mention, you are forced to change medication (possibly to test the one your on), only to get much worse before you get what you've been prescribed in the past that works!

If you want a Dr. who will just prescribe Rx, with no help with any issues (because they don't know how to help), then this is a place for you. However, if you need guidance, or may need a new medication, don't go here. The staff will ask for social even before you're seen. Gets appts mixed up all the time, then asks you to pay for a missed appt you never had. They don't work on Friday, so forget getting help until Monday. No one responds to messages left, and they have yet to get a prescription right (dosage is off, never gets called in, and they never respond to pharmacy calls, etc.).

Don't go here unless you can't go ANYWHERE ELSE! And, even then. Be certain YOU know what you need, because they need to be checked on their work all the time. I wish some state agency would review their office. Because they would fail and need to make some serious improvements to continue work! Just sitting in the waiting room you will learn about priveleged patient information as you overhear the staff complain to one another.

0
★☆☆☆☆

Unfortunately, my insurance will not pay a proper provider. So, I've been forced to see the practioners at the Mech Center on regular intervals. Like other reviewers mention, you are forced to change medication (possibly to test the one your on), only to get much worse before you get what you've been prescribed in the past that works!

If you want a Dr. who will just prescribe Rx, with no help with any issues (because they don't know how to help), then this is a place for you. However, if you need guidance, or may need a new medication, don't go here. The staff will ask for social even before you're seen. Gets appts mixed up all the time, then asks you to pay for a missed appt you never had. They don't work on Friday, so forget getting help until Monday. No one responds to messages left, and they have yet to get a prescription right (dosage is off, never gets called in, and they never respond to pharmacy calls, etc.).

Don't go here unless you can't go ANYWHERE ELSE! And, even then. Be certain YOU know what you need, because they need to be checked on their work all the time. I wish some state agency would review their office. Because they would fail and need to make some serious improvements to continue work! Just sitting in the waiting room you will learn about priveleged patient information as you overhear the staff complain to one another.

.

I was referred to the Mech Center by a friend after I had to change doctors. She said the place was helpful and easy to deal with. Now that I have gone and been there quite a few times, I am not sure if we are both going to the same place. When I went there for my first appointment I had told Dr Mech that the medication I was on was good but I think we need to up the dosage because I had been on the same dosage for quite a while and eventually with this medicine your body gets use to it. Instead of upping my dosage like any one else would because that is how the medication is formulated he completely changed medications on me. I had horrible side effects from the medication and my symptoms were worse than when I didn't take any medication at all. So I went back again a couple of weeks later, once again instead of putting me on what already works they put me on another new medication, this one was even worse and cost much more. Now keep in mind that I was having to go back every two weeks to see how the medication was working so that's 30 dollars each time plus they kept changing my prescription so I was also paying anywhere from 40-80 per perscription every two weeks. FINALLY after 3 months of trial and error the doctor finally puts me on the initial medication I was on when I was there for my first visit and even then they didn't give me an exact they prescribed me the original formula instead of the XR so I don't get the same help or effects as I did in the past when I was with my other doctor. Now I understand that since I went to a new doctor every practice wants to have their own findings but I was perfectly fine and happy with my prior doctor and everything was working great it was due to a change in medical plans etc that I had to find this doctor. FIND SOMEONE ELSE or FIGURE IT OUT ON YOUR OWN...

0
★☆☆☆☆

I was referred to the Mech Center by a friend after I had to change doctors. She said the place was helpful and easy to deal with. Now that I have gone and been there quite a few times, I am not sure if we are both going to the same place. When I went there for my first appointment I had told Dr Mech that the medication I was on was good but I think we need to up the dosage because I had been on the same dosage for quite a while and eventually with this medicine your body gets use to it. Instead of upping my dosage like any one else would because that is how the medication is formulated he completely changed medications on me. I had horrible side effects from the medication and my symptoms were worse than when I didn't take any medication at all. So I went back again a couple of weeks later, once again instead of putting me on what already works they put me on another new medication, this one was even worse and cost much more. Now keep in mind that I was having to go back every two weeks to see how the medication was working so that's 30 dollars each time plus they kept changing my prescription so I was also paying anywhere from 40-80 per perscription every two weeks. FINALLY after 3 months of trial and error the doctor finally puts me on the initial medication I was on when I was there for my first visit and even then they didn't give me an exact they prescribed me the original formula instead of the XR so I don't get the same help or effects as I did in the past when I was with my other doctor. Now I understand that since I went to a new doctor every practice wants to have their own findings but I was perfectly fine and happy with my prior doctor and everything was working great it was due to a change in medical plans etc that I had to find this doctor. FIND SOMEONE ELSE or FIGURE IT OUT ON YOUR OWN...

Pros: There are some people that are on the staff that really take the time

Cons: Reception Area, Dr Mech, No Listening Skills etc

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Service at the Mech Center in Plano, TX, is quite mediocre in terms of customer service. Doctor Mech is not reachable when a medication prescription problem arises. The staff advises they resolve all medication issues, yet do not follow through on a regular basis. Beware if you are looking for mediocre customer service or genl accountability (i.e. Doctor Mech, according to his staff [e.g. Linda] not allowing him to be reached by you ... the client. My wife knows this personally having been a client there. T. Post

1
★★☆☆☆

Service at the Mech Center in Plano, TX, is quite mediocre in terms of customer service. Doctor Mech is not reachable when a medication prescription problem arises. The staff advises they resolve all medication issues, yet do not follow through on a regular basis. Beware if you are looking for mediocre customer service or genl accountability (i.e. Doctor Mech, according to his staff [e.g. Linda] not allowing him to be reached by you ... the client. My wife knows this personally having been a client there. T. Post

.

Dr Mech suxs! He is only interested in your money, not your mental well being! His staff is inefficient , indifferent towards patients needs and expectations.He started out as a loving caring Christian Doctor, who was not ultimately infavor of hospitalization. In fact the name on the front said, "Mech Hospital alternitives" He is nothing more than a high priced pill pusher!! Stay away from this shrink!!!

1
★★★☆☆

Dr Mech suxs! He is only interested in your money, not your mental well being! His staff is inefficient , indifferent towards patients needs and expectations.He started out as a loving caring Christian Doctor, who was not ultimately infavor of hospitalization. In fact the name on the front said, "Mech Hospital alternitives" He is nothing more than a high priced pill pusher!! Stay away from this shrink!!!

Pros: None

Cons: Many

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I will send you my review. This does not allow me to write my review due to the fact I have too many characters youcan contact me at 972.742.5478

0
★☆☆☆☆

I will send you my review. This does not allow me to write my review due to the fact I have too many characters youcan contact me at 972.742.5478

Pros: none

Cons: no Dr contact

 

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