Stephen P. Cass, MD

★★☆☆☆

About Stephen P. Cass, MD

Categories
  • Ear, Nose & Throat Doctors
  • Otologists & Neurotologists

Health & Medical

Health & Medical
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After keeping me waiting for 40 minutes, the doctor looked in my ear and said, "you'll be fine" with practically one foot out the door. After feeling rushed out the door in less than 2 minutes the Dr. proceeded to talk about my case outside of the exam room. Then I receive a bill with the copay deducted that stated "no insurance on file." How would they the amount of my co-pay if they did not have my insurance info? They wouldn't; the office lost my insurance info.
Almost $300 for a 40 minute wait, a condescending and impersonal 2 minute visit, where I am not really feeling like my information is being held as confidential (who knows where the document with my insurance info ended up). What a waste.

2
★★☆☆☆

After keeping me waiting for 40 minutes, the doctor looked in my ear and said, "you'll be fine" with practically one foot out the door. After feeling rushed out the door in less than 2 minutes the Dr. proceeded to talk about my case outside of the exam room. Then I receive a bill with the copay deducted that stated "no insurance on file." How would they the amount of my co-pay if they did not have my insurance info? They wouldn't; the office lost my insurance info.
Almost $300 for a 40 minute wait, a condescending and impersonal 2 minute visit, where I am not really feeling like my information is being held as confidential (who knows where the document with my insurance info ended up). What a waste.

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